Quince
About Quince
Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct‑to‑consumer (DTC) model that cuts out middlemen and leverages just‑in‑time manufacturing to minimize waste and maximize value.
Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions:
Customer First: We prioritize customer satisfaction in every decision.
High Quality: True quality means premium materials and rigorous production standards you can feel good about.
Essential Design: We focus on timeless, functional essentials instead of chasing trends.
Always a Better Deal: Innovation and transparency ensure value for both customers and partners.
Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages.
Quince partners with world‑class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.
Our Team and Success At Quince, you will be part of a high‑performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world‑class team committed to excellence. If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.
The Role US Supply Planner, Hardlines
We are seeking a proactive, detail‑obsessed Supply Planner to oversee Quince's Made‑to‑Order (MTO) production operations across the United States, with a primary focus on our growing made‑to‑order furniture category. This role is pivotal in managing vendor performance, building strong operational relationships, and designing scalable production tracking processes to support high‑quality customer experiences.
The ideal candidate is both strategic and hands‑on—capable of enforcing SLAs and operational discipline while nurturing collaborative vendor relationships. You'll bring visibility and accountability to a fast‑scaling supply chain and act as the primary point of contact for 10‑20 emerging vendor partners across the US.
You will command domestic production rhythms, translate variable factory lead times, material constraints, and manufacturing production planning into reliable buy plans, and understand upholstery and casegoods workflows. You will track vendor reliability, identify bottlenecks early, and drive corrective actions without escalation. You will communicate constraints bluntly, translate operational issues into commercial impacts, and eliminate ambiguity for sales, merchandising, and logistics teams. You will function with minimal oversight, hold manufacturers accountable to commitments, and maintain stable inventory flow in a domestic supply chain where variability is common.
Success in this role means
Holding vendors accountable to timelines, service levels, and quality
Measuring and monitoring vendor capacity, ramp plans, and demand
Creating supply plans to ensure on time delivery
Eliminating bottlenecks and proactively resolving order issues
Designing new production tracking systems that scale with business growth
Responsibilities
Lead day‑to‑day management of MTO production across US‑based furniture vendors
Establish and manage vendor SLAs (lead times, quality metrics, communication cadences)
Build tracking tools (Google Sheets, internal tools, Airtable, etc.) to monitor order progress
Resolve supply chain issues
Maintain on‑time delivery of MTO orders >98%
Conduct end‑to‑end lead time production assessments and implement initiatives to shorten lead time and enhance efficiency
Explore cost savings opportunities within production, ensuring efficient utilization of time and resources
Work closely with the materials sourcing team, inventory planning team, and oversee production efficiency to optimize supply chain operations
Manage strategic partnerships with vendors, ensuring a great experience and compliance with Quince’s needs and demands
Maintain supplier on‑time delivery metrics to hit 95% OTD with every supplier within responsibility
Secure production management system adherence by vendors at all times
Work with vendors and engineers to achieve data quality standards and become expert in using internal tools and portals
Collate information in a scalable way to drive vendor performance and ensure best customer experience
Conduct Quarterly Business Reviews with management of each partner (strategy, performance, areas for improvement)
Required
10 years of Supply or Demand planning, deep understanding of suppliers’ end‑to‑end production processes
Strong network with partner factories in sourcing for home goods
GM mindset with a supply chain background and manufacturing (lean/JIT) experience
Highly organized, detail‑oriented, and analytical with focus on execution, problem solving, improving processes, and brand enhancement
Continuous learner and highly curious; proactive when changing course and facing added challenges
Excellent written and verbal communication, presentation, and interpersonal skills
Bachelor’s Degree, preferred
Pay Range : $90,000 USD – $140,000 USD. Bonus and equity may also be provided for eligible roles.
Why Quince Joining Quince means being part of a mission‑driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.
Equal Opportunity & Hiring Integrity Quince provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation, please let us know by completing the accommodation form.
Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.
Referrals increase your chances of interviewing at Quince by 2x.
#J-18808-Ljbffr
Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct‑to‑consumer (DTC) model that cuts out middlemen and leverages just‑in‑time manufacturing to minimize waste and maximize value.
Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions:
Customer First: We prioritize customer satisfaction in every decision.
High Quality: True quality means premium materials and rigorous production standards you can feel good about.
Essential Design: We focus on timeless, functional essentials instead of chasing trends.
Always a Better Deal: Innovation and transparency ensure value for both customers and partners.
Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages.
Quince partners with world‑class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.
Our Team and Success At Quince, you will be part of a high‑performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world‑class team committed to excellence. If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.
The Role US Supply Planner, Hardlines
We are seeking a proactive, detail‑obsessed Supply Planner to oversee Quince's Made‑to‑Order (MTO) production operations across the United States, with a primary focus on our growing made‑to‑order furniture category. This role is pivotal in managing vendor performance, building strong operational relationships, and designing scalable production tracking processes to support high‑quality customer experiences.
The ideal candidate is both strategic and hands‑on—capable of enforcing SLAs and operational discipline while nurturing collaborative vendor relationships. You'll bring visibility and accountability to a fast‑scaling supply chain and act as the primary point of contact for 10‑20 emerging vendor partners across the US.
You will command domestic production rhythms, translate variable factory lead times, material constraints, and manufacturing production planning into reliable buy plans, and understand upholstery and casegoods workflows. You will track vendor reliability, identify bottlenecks early, and drive corrective actions without escalation. You will communicate constraints bluntly, translate operational issues into commercial impacts, and eliminate ambiguity for sales, merchandising, and logistics teams. You will function with minimal oversight, hold manufacturers accountable to commitments, and maintain stable inventory flow in a domestic supply chain where variability is common.
Success in this role means
Holding vendors accountable to timelines, service levels, and quality
Measuring and monitoring vendor capacity, ramp plans, and demand
Creating supply plans to ensure on time delivery
Eliminating bottlenecks and proactively resolving order issues
Designing new production tracking systems that scale with business growth
Responsibilities
Lead day‑to‑day management of MTO production across US‑based furniture vendors
Establish and manage vendor SLAs (lead times, quality metrics, communication cadences)
Build tracking tools (Google Sheets, internal tools, Airtable, etc.) to monitor order progress
Resolve supply chain issues
Maintain on‑time delivery of MTO orders >98%
Conduct end‑to‑end lead time production assessments and implement initiatives to shorten lead time and enhance efficiency
Explore cost savings opportunities within production, ensuring efficient utilization of time and resources
Work closely with the materials sourcing team, inventory planning team, and oversee production efficiency to optimize supply chain operations
Manage strategic partnerships with vendors, ensuring a great experience and compliance with Quince’s needs and demands
Maintain supplier on‑time delivery metrics to hit 95% OTD with every supplier within responsibility
Secure production management system adherence by vendors at all times
Work with vendors and engineers to achieve data quality standards and become expert in using internal tools and portals
Collate information in a scalable way to drive vendor performance and ensure best customer experience
Conduct Quarterly Business Reviews with management of each partner (strategy, performance, areas for improvement)
Required
10 years of Supply or Demand planning, deep understanding of suppliers’ end‑to‑end production processes
Strong network with partner factories in sourcing for home goods
GM mindset with a supply chain background and manufacturing (lean/JIT) experience
Highly organized, detail‑oriented, and analytical with focus on execution, problem solving, improving processes, and brand enhancement
Continuous learner and highly curious; proactive when changing course and facing added challenges
Excellent written and verbal communication, presentation, and interpersonal skills
Bachelor’s Degree, preferred
Pay Range : $90,000 USD – $140,000 USD. Bonus and equity may also be provided for eligible roles.
Why Quince Joining Quince means being part of a mission‑driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.
Equal Opportunity & Hiring Integrity Quince provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation, please let us know by completing the accommodation form.
Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.
Referrals increase your chances of interviewing at Quince by 2x.
#J-18808-Ljbffr