At Home Group Inc.
Join to apply for the
Director, IT
role at
At Home Group Inc.
Job Summary The Director, Digital Solution Delivery is responsible for the oversight, management, strategy, architecture and leadership of the digital solutions—including online solutions, mobile app, and marketing technology—within the Information Technology team. This position reports to the VP, Technology Strategy and Solution Delivery.
Essential Functions
Collaboratively sets and executes strategic objectives for all technology involving e‑Commerce, website, mobile app, and order management systems.
Leads the Development, Support and Delivery team in daily operations, SLA identification and management, Agile delivery, backlog grooming, and source code management.
Evaluates and educates peer group, technology leadership and team members on new technologies and methodologies to support core responsibilities.
Provides architectural guidance and strategic direction.
Defines, develops and deploys new technology solutions in a mixed legacy and progressive technological environment.
Leads and defines change management within an enterprise organization.
Defines and applies enterprise standards, policies, patterns and reference architectures to all solutions.
Aligns delivery and development resource availability with strategic projects and objectives.
Supports the team in hiring consulting or supplemental staff to achieve deliverables within a set budget.
Provides leadership for estimating effort and timelines for project delivery, production support issue resolution and enhancement requests.
Manages third‑party organizations that remotely support and manage Digital Operations development, support and delivery functions.
Ensures compliance of deliverables and processes with PCI and corporate policy and procedures for change control, accessibility and security.
Defines and delivers technology standards, including planning and execution of upgrades, patch planning and product roadmaps.
Partners with business owners to drive improvements and define needs and outcomes of the business teams and align technology solutions.
Supports both Agile and Waterfall methodologies in project execution.
Manages production support of enterprise capabilities, including after‑hours on‑call oversight as needed.
Monitors internal work orders and related external ticketing systems for assigned tasks related to the support of the Digital organization.
Collaborates as a member of the leadership team within Information Technology.
Drives outstanding business results through traditional management functions including sourcing and selecting talent, coaching and development, workforce and project scheduling, performance assessment, and general talent planning.
Qualifications
Organizational skills to prioritize and control job responsibilities for yourself and the team to meet deadlines in a high‑pressure environment.
Ability to remain effective under stress and respond to pressure and changing priorities professionally and productively.
Flexible and adaptive to changing priorities with promptness, efficiency and ease.
Proficient communication skills in English, both written and spoken, with the ability to give clear, constructive direction and feedback.
Expert relationship‑building skills, capable of predicting and managing behavior, building cross‑functional partnerships, and leveraging influential leadership.
Understanding of change management strategy and practice.
Expert project and resource planning skills, including JIRA and demand planning tools experience.
Ability to manage disagreements through consensus building, relationship management and logical, data‑based argumentation.
Bachelor’s degree in Information Systems, Computer Science or related field, or equivalent year‑for‑year experience.
Five or more years of experience leading the design, development, implementation and support of e‑Commerce applications and processes supporting multiple delivery methodologies (pickup‑in‑store, delivery/ship from store).
Five or more years of experience leading the interaction between the business team and IT.
Five or more years of experience with web‑enabled commerce including Demandware, Salesforce solutions, Order Management, Loyalty programs and digital operations.
Retail industry experience preferred, especially in store operations, warehouse distribution, merchandising and marketing.
Experience with third‑party capabilities such as Riskified (risk management and order processing), Synchrony (credit card program), Salesforce eCommerce Platform, Google Play Store, Apple Developer and App Store.
Seniority Level Director
Employment Type Full‑time
Job Function Information Technology
Industries Retail
#J-18808-Ljbffr
Director, IT
role at
At Home Group Inc.
Job Summary The Director, Digital Solution Delivery is responsible for the oversight, management, strategy, architecture and leadership of the digital solutions—including online solutions, mobile app, and marketing technology—within the Information Technology team. This position reports to the VP, Technology Strategy and Solution Delivery.
Essential Functions
Collaboratively sets and executes strategic objectives for all technology involving e‑Commerce, website, mobile app, and order management systems.
Leads the Development, Support and Delivery team in daily operations, SLA identification and management, Agile delivery, backlog grooming, and source code management.
Evaluates and educates peer group, technology leadership and team members on new technologies and methodologies to support core responsibilities.
Provides architectural guidance and strategic direction.
Defines, develops and deploys new technology solutions in a mixed legacy and progressive technological environment.
Leads and defines change management within an enterprise organization.
Defines and applies enterprise standards, policies, patterns and reference architectures to all solutions.
Aligns delivery and development resource availability with strategic projects and objectives.
Supports the team in hiring consulting or supplemental staff to achieve deliverables within a set budget.
Provides leadership for estimating effort and timelines for project delivery, production support issue resolution and enhancement requests.
Manages third‑party organizations that remotely support and manage Digital Operations development, support and delivery functions.
Ensures compliance of deliverables and processes with PCI and corporate policy and procedures for change control, accessibility and security.
Defines and delivers technology standards, including planning and execution of upgrades, patch planning and product roadmaps.
Partners with business owners to drive improvements and define needs and outcomes of the business teams and align technology solutions.
Supports both Agile and Waterfall methodologies in project execution.
Manages production support of enterprise capabilities, including after‑hours on‑call oversight as needed.
Monitors internal work orders and related external ticketing systems for assigned tasks related to the support of the Digital organization.
Collaborates as a member of the leadership team within Information Technology.
Drives outstanding business results through traditional management functions including sourcing and selecting talent, coaching and development, workforce and project scheduling, performance assessment, and general talent planning.
Qualifications
Organizational skills to prioritize and control job responsibilities for yourself and the team to meet deadlines in a high‑pressure environment.
Ability to remain effective under stress and respond to pressure and changing priorities professionally and productively.
Flexible and adaptive to changing priorities with promptness, efficiency and ease.
Proficient communication skills in English, both written and spoken, with the ability to give clear, constructive direction and feedback.
Expert relationship‑building skills, capable of predicting and managing behavior, building cross‑functional partnerships, and leveraging influential leadership.
Understanding of change management strategy and practice.
Expert project and resource planning skills, including JIRA and demand planning tools experience.
Ability to manage disagreements through consensus building, relationship management and logical, data‑based argumentation.
Bachelor’s degree in Information Systems, Computer Science or related field, or equivalent year‑for‑year experience.
Five or more years of experience leading the design, development, implementation and support of e‑Commerce applications and processes supporting multiple delivery methodologies (pickup‑in‑store, delivery/ship from store).
Five or more years of experience leading the interaction between the business team and IT.
Five or more years of experience with web‑enabled commerce including Demandware, Salesforce solutions, Order Management, Loyalty programs and digital operations.
Retail industry experience preferred, especially in store operations, warehouse distribution, merchandising and marketing.
Experience with third‑party capabilities such as Riskified (risk management and order processing), Synchrony (credit card program), Salesforce eCommerce Platform, Google Play Store, Apple Developer and App Store.
Seniority Level Director
Employment Type Full‑time
Job Function Information Technology
Industries Retail
#J-18808-Ljbffr