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Hilton Washington DC National Mall The Wharf

Housekeeping Manager - Capital Hilton

Hilton Washington DC National Mall The Wharf, Washington, District of Columbia, us, 20022

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Housekeeping Manager Capital Hilton is looking for a Housekeeping Manager to join the Housekeeping Department! Our ideal candidate will have a minimum of 2‑3 years of leadership experience in a similar role, ideally managing union teams. Knowledge of HotSos, UniFocus or OnQ is strongly preferred. The candidate must be organized, work well with all levels of management, and have a passion for delivering exceptional guest experiences.

Shift Pattern:

Full availability with schedules, predominantly AM and MID shifts, over weekdays, weekends and holidays as needed.

Salary:

$60,000 – $65,000 per year, final offer based on experience.

Medical Insurance Coverage:

for you and your family.

Benefits

Access to your pay when you need it through DailyPay

Medical Insurance Coverage – for you and your family

Mental Health Resources

Best‑in‑Class Paid Time Off (PTO)

Go Hilton travel discount program

Supportive parental leave

Matching 401(k)

Employee stock purchase program (ESPP) – purchase Hilton shares at a 15% discount

Debt‑free education: access to a wide variety of educational credentials

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

Available benefits may vary depending on property‑specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

Responsibilities

Manage daily housekeeping operations to maintain cleanliness, service, and product quality standards for guest rooms, public spaces, restrooms, offices, and banquet/meeting/conference rooms.

Ensure rooms are clean and available to guests in a timely and efficient manner.

Manage daily systems use, cost controls, and overall profitability, including budgeting and forecasting, policy and procedure implementation, and meeting participation.

Assist in monitoring and developing team member performance by providing supervision, conducting counseling and evaluations, and delivering recognition and reward.

Oversee and conduct room inspections.

Recruit, interview, and train team members.

Qualifications

Demonstration of Hilton Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and a sense of urgency and discipline.

Key attributes: Quality, Productivity, Dependability, Customer Focus, and Adaptability.

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest accommodations, service, amenities, and value, dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.

Work Locations:

Hilton Capital

Schedule:

Full‑time

Brand:

Hilton Hotels & Resorts

Job Category:

Housekeeping and Laundry

Seniority level:

Mid‑Senior level

Employment type:

Full‑time

Job function:

Management and Manufacturing; Industry: Hospitality

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