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Emerson College

Director, Alumni Engagement

Emerson College, Boston, Massachusetts, us, 02298

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Director, Alumni Engagement

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Emerson College .

The Director, Alumni Engagement serves as a strategic leader within the Office of Institutional Advancement, responsible for deepening relationships and fostering engagement among alumni. This senior role focuses on cultivating lifelong connections with the College, driving volunteerism and philanthropic support, and advancing the institution’s mission through meaningful alumni experiences and touchpoints in collaboration with the advancement team and campus partners.

Essential Job Duties

Lead the planning and execution of alumni engagement initiatives and events aligned with Emerson’s unique creative and communication-centered mission, including playing a key part in planning alumni weekend to ensure events resonate with alums.

Design programs that enhance alumni participation, including regional events, professional networking, affinity-based communities, and lifelong learning opportunities. Initiatives include programs for establishing relationships with current and graduating students and young alumni by actively engaging them in alumni programs before and immediately after graduation to ensure seamless transition from student to engaged alum.

Coordinate and strategically support Emerson College regional alumni chapters and affinity groups, focusing on reactivating dormant groups and establishing new chapters in emerging markets. Provide leadership, resources, and guidance to ensure all chapter activities and programming align robustly with the College's mission and institutional goals.

Participate in development of CASE-model engagement metric system to track and evaluate the success of alumni engagement efforts and evaluate alumni feedback.

At the strategic direction of the AVP, strengthen relationships with the Alumni Board and collaborate on annual goals, volunteer recruitment, and advocacy.

Partner with Annual Giving and Donor Relations teams to support alumni giving campaigns and stewardship strategies.

Manage a designated engagement portfolio ensuring the alumni stay connected to Emerson in a meaningful way.

Leverage digital tools (email, social, CRM) to communicate effectively with alumni audiences and measure impact.

Qualifications

Bachelor’s degree required; Master’s degree preferred.

Minimum 8-10 years of progressively responsible experience in alumni relations, parent/family engagement, advancement, or related field—preferably within higher education.

Proven success in volunteer management, program development, and event execution.

Experience managing advisory councils or boards.

Knowledge, Skills, and Abilities

Proficiency with CRM systems (e.g., Raiser’s Edge NXT, Salesforce) and digital engagement platforms.

Self-starter with excellent interpersonal communication skills and ability to communicate across diverse constituencies.

Ability to strategically and practically work with a range of collaborators to cultivate and maintain productive long-term relationships.

Ability to influence diverse constituencies with commitment to equity and inclusion.

Strong customer service and problem‑solving skills.

Good organizational skills with the ability to maintain multiple competing projects simultaneously and prioritize tasks.

Strategic and systems‑level thinking.

Inclusive and relationship‑centered approach.

Cross‑departmental collaboration.

Data‑informed decision‑making.

Strong sense of initiative and follow‑through.

Physical Abilities

Requires ability to lift and move objects that are light.

Requires ability to move materials occasionally.

Work Environment

Usual office conditions.

Availability for evening/weekend events and periodic travel.

Compensation Compensation: $113,800.00 - $142,350.00 annually, commensurate with experience.

Division & Benefits In addition to a competitive salary, Emerson College is committed to the health and well‑being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week, including outstanding health plans with limited out‑of‑pocket expenses, dental plans, generous time‑off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits such as life and disability coverage and commuter offerings are available. Please refer to our benefits website for a full list of benefits and eligibility requirements.

Grade of Position Grade: 23-13E.

Schedule Scheduled weekly hours: 36.25.

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