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BioSpace

Lead Veeva/Salesforce CRM Developer

BioSpace, Washington, District of Columbia, us, 20022

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Amgen’s mission is to serve patients living with serious illnesses. We drive all that we do with a shared focus on oncology, inflammation, general medicine, and rare disease.

Lead Veeva/Salesforce CRM Developer What You Will Do

The Specialist Software Engineer collaborates with Salesforce/Veeva CRM Admins, Data Engineers, and Architects to streamline the delivery of Veeva CRM/Salesforce solutions via Amgen’s Copado‑based CI/CD pipelines. You will develop and configure mobile‑first applications using standards‑based technologies such as Lightning Web Components, Visual Studio Code, and SFDX, and will work with tools like Copado CI/CD, Git, MuleSoft, or Databricks. This role involves configuring and custom‑coding within CRM (Salesforce or Vault) to build features that support Sales business users.

Roles and Responsibilities

Lead large CRM migration to ensure configurations, customizations, and data migration are successfully implemented in the new CRM.

Drive development in Salesforce/Veeva CRM to build and configure new and existing features.

Work closely with Product Owners and cross‑functional Development Teams to plan and schedule releases, providing guidance on release dependencies, technical constraints, and risks.

Support the development teams in automating build, test, and deployment processes, enabling continuous integration and continuous delivery in the Salesforce/Veeva ecosystem.

Provide ongoing support and troubleshooting for post‑release issues, ensuring timely resolution of any problems that arise.

Maintain and optimize existing configurations and customizations by limiting or eliminating technical debt to streamline the system.

Partner with Development Teams to ensure agile software delivery and DevOps practices are applied within our CI/CD pipeline.

Research Veeva/Salesforce capabilities as needed to suit business requirements and provide gap analysis.

Work closely with other developers in the team, including Product Owners, Business Analysts, Salesforce Admins, QA Analysts, and Scrum Masters, across cross‑functional teams.

Develop innovative solutions using generative AI technologies.

Conduct code reviews to ensure code quality and adherence to best practices.

Create and maintain documentation on software architecture, design, deployment, disaster recovery, and operations.

Design, develop, and implement applications and modules, including custom reports, interfaces, and enhancements.

Analyze and understand the functional and technical requirements of applications, solutions, and systems, and translate them into software architecture and design specifications.

Develop and execute unit tests, integration tests, and other testing strategies to ensure the quality of the software.

Lead the Production Support team and help identify automated solutions to software bugs and performance issues.

Maintain detailed documentation of software designs, code, and development processes.

What We Expect Of You The professional we seek is an individual with the following qualifications.

Basic Qualifications

Doctorate degree

Masters degree and 2 years of computer science, IT, or related field

Bachelors degree and 4 years of computer science, IT, or related field

Associates degree and 8 years of computer science, IT, or related field

High school diploma / GED and 10 years of computer science, IT, or related field

Preferred Qualifications

5+ years of experience as a Salesforce CRM Developer.

In‑depth knowledge of Salesforce development, including experience working with MuleSoft or Databricks integrations.

Hands‑on experience with the Salesforce security model, including OWD, sharing rules, profiles, and permissions.

Experience with Data Loader, data migration tools, and CI/CD tools.

Good‑to‑Have Skills

Experience working with Veeva CRM and large CRM migration projects.

Experience working in the biotech industry.

Proficient in Apex, Java SDK, and other programming languages.

Proven experience developing and managing Salesforce CI/CD pipelines using SFDX, ANT, or packaged solutions like Copado.

Strong understanding of CI/CD concepts, integration methodologies, and relevant technologies.

Experience integrating off‑platform solutions (e.g., testing platforms, code scanning) with CI/CD pipelines.

Professional Certifications

Salesforce Developer 2 (required).

Salesforce Development Lifecycle Designer.

Salesforce Platform Builder.

Veeva CRM Systems Administrator.

Copado Fundamentals I/II (Admin/Developer).

Soft Skills

Excellent analytical and troubleshooting skills.

Strong verbal and written communication skills.

Ability to work effectively with global, virtual teams.

High degree of initiative and self‑motivation.

Ability to manage multiple priorities successfully.

Team‑oriented, with a focus on achieving team goals.

Strong presentation and public speaking skills.

What You Can Expect From Us We support your professional and personal growth and well‑being. From our competitive benefits to our collaborative culture, we are committed to helping you thrive.

Benefits

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

A discretionary annual bonus program, or for field sales representatives, a sales‑based incentive plan

Stock‑based long‑term incentives

Award‑winning time‑off plans

Flexible work models, including remote and hybrid work arrangements, where possible

Equal Opportunity Employer Statement Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Application deadline: Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

To apply:

careers.amgen.com

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