Community Choice Financial Family of Brands
Assistant Store Manager
Community Choice Financial Family of Brands, Foley, Alabama, us, 36536
Assistant Store Manager – Community Choice Financial Family of Brands
Location: Foley, AL
Job Type: Full-time • Mid‑Senior Level • Sales and Business Development
Compensation The hourly wage for this position is $15.00 per hour.
The hourly rate is just one component of our total compensation package.
Benefits & Perks*
Paid on‑the‑job training and a comprehensive new hire program
Access to a robust learning management system with e‑learning modules
Cross‑brand training to enable opportunities across our eleven brands
Enrollment in a key holder program designed to build leadership potential
Performance‑based career advancement
Educational reimbursement program
Medical insurance options (including telemedicine and HSA/FSA)
Traditional 401(k) and Roth 401(k) retirement plans with company match
Company‑Sponsored Life and AD&D Insurance
Optional voluntary benefits: dental, vision, short‑term and long‑term disability, supplemental life, AD&D, accident, critical illness, hospital indemnity, ID theft protection, legal services, pet insurance
Mental health resources, life coaching, and Employee Assistance Program
Discount Marketplace with exclusive retailer discounts
Paid time off that grows with tenure, starting at 12 days in Year 1
Additional benefits subject to change; consult plan documents
Key Responsibilities
Maximize customer success by offering financial services that fit their needs
Assess risk, evaluate, and accurately process loan/pawn applications, check cashing transactions, and ancillary products
Conduct daily call campaigns to market services, build new business, and nurture customer relationships
Manage account recovery processes, including collection calls, while maintaining customer service focus
Maintain accurate customer information in the POS system
Coach and develop Customer Service Representatives, ensuring compliance with quality and safety standards
Perform onsite duties such as vehicle appraisals, store errands, and external marketing
Meet performance standards through B2B partnerships, referrals, and in‑store/community events
Adhere to office security protocols and manage vault and cash drawer
Ensure compliance with company policies and local, state, federal regulations; conduct audits and compile financial reports
Maintain store appearance and cleanliness; schedule maintenance services as needed
Work efficiently in a fast‑paced environment, handling multiple tasks to meet team goals
Perform additional tasks as directed by leadership
Maintain a full‑time schedule, including weekends (minimum 40 hours per week)
Qualifications
High school diploma or equivalent
Minimum one year experience in customer service, sales, or retail
At least 3 months of supervisory or key holder experience
Excellent verbal and written communication skills
Proficiency with phones, POS system, Microsoft Office, and other computer systems
Minimum 18 years of age (19 in Alabama)
Valid driver’s license, auto insurance, and reliable vehicle to use throughout the workday (mileage compensated)
Pass a background check
Physical ability to stand up to 90% of the time, move up to 25 pounds, and operate mechanical controls such as a keyboard
Preferred Qualifications
Retail, convenience store, grocery, finance, or related management experience
Experience in check cashing, document verification, money order processing
Bilingual (English/Spanish) – a plus and may be required for some locations
Workplace Awards & Recognition Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years; Top Employer for Hispanic and Latino by HLPA (2023‑2025); named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose The Community Choice Financial® Family of Brands (“CCF” or the “Company”) is one of the largest consumer specialty finance organizations in the U.S.
We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick‑and‑mortar stores serving 24 states and online product offerings in 20 states.
CCF is committed to helping people across the country access short‑term financial services when they need them most.
Think you’d thrive here? Learn more at https://www.ccffamilyofbrands.com/explore-careers
Important: Community Choice Financial® Family of Brands will never ask for banking or payment information during the interview or hiring process.
Official email correspondence comes from domains @ccfi.com.
In‑store positions are in person only.
The Community Choice Financial® Family of Brands is committed to an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable law.
Candidates of all backgrounds are encouraged to apply.
CCFI Companies, LLC is an equal‑opportunity employer.
#J-18808-Ljbffr
Job Type: Full-time • Mid‑Senior Level • Sales and Business Development
Compensation The hourly wage for this position is $15.00 per hour.
The hourly rate is just one component of our total compensation package.
Benefits & Perks*
Paid on‑the‑job training and a comprehensive new hire program
Access to a robust learning management system with e‑learning modules
Cross‑brand training to enable opportunities across our eleven brands
Enrollment in a key holder program designed to build leadership potential
Performance‑based career advancement
Educational reimbursement program
Medical insurance options (including telemedicine and HSA/FSA)
Traditional 401(k) and Roth 401(k) retirement plans with company match
Company‑Sponsored Life and AD&D Insurance
Optional voluntary benefits: dental, vision, short‑term and long‑term disability, supplemental life, AD&D, accident, critical illness, hospital indemnity, ID theft protection, legal services, pet insurance
Mental health resources, life coaching, and Employee Assistance Program
Discount Marketplace with exclusive retailer discounts
Paid time off that grows with tenure, starting at 12 days in Year 1
Additional benefits subject to change; consult plan documents
Key Responsibilities
Maximize customer success by offering financial services that fit their needs
Assess risk, evaluate, and accurately process loan/pawn applications, check cashing transactions, and ancillary products
Conduct daily call campaigns to market services, build new business, and nurture customer relationships
Manage account recovery processes, including collection calls, while maintaining customer service focus
Maintain accurate customer information in the POS system
Coach and develop Customer Service Representatives, ensuring compliance with quality and safety standards
Perform onsite duties such as vehicle appraisals, store errands, and external marketing
Meet performance standards through B2B partnerships, referrals, and in‑store/community events
Adhere to office security protocols and manage vault and cash drawer
Ensure compliance with company policies and local, state, federal regulations; conduct audits and compile financial reports
Maintain store appearance and cleanliness; schedule maintenance services as needed
Work efficiently in a fast‑paced environment, handling multiple tasks to meet team goals
Perform additional tasks as directed by leadership
Maintain a full‑time schedule, including weekends (minimum 40 hours per week)
Qualifications
High school diploma or equivalent
Minimum one year experience in customer service, sales, or retail
At least 3 months of supervisory or key holder experience
Excellent verbal and written communication skills
Proficiency with phones, POS system, Microsoft Office, and other computer systems
Minimum 18 years of age (19 in Alabama)
Valid driver’s license, auto insurance, and reliable vehicle to use throughout the workday (mileage compensated)
Pass a background check
Physical ability to stand up to 90% of the time, move up to 25 pounds, and operate mechanical controls such as a keyboard
Preferred Qualifications
Retail, convenience store, grocery, finance, or related management experience
Experience in check cashing, document verification, money order processing
Bilingual (English/Spanish) – a plus and may be required for some locations
Workplace Awards & Recognition Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years; Top Employer for Hispanic and Latino by HLPA (2023‑2025); named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose The Community Choice Financial® Family of Brands (“CCF” or the “Company”) is one of the largest consumer specialty finance organizations in the U.S.
We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick‑and‑mortar stores serving 24 states and online product offerings in 20 states.
CCF is committed to helping people across the country access short‑term financial services when they need them most.
Think you’d thrive here? Learn more at https://www.ccffamilyofbrands.com/explore-careers
Important: Community Choice Financial® Family of Brands will never ask for banking or payment information during the interview or hiring process.
Official email correspondence comes from domains @ccfi.com.
In‑store positions are in person only.
The Community Choice Financial® Family of Brands is committed to an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable law.
Candidates of all backgrounds are encouraged to apply.
CCFI Companies, LLC is an equal‑opportunity employer.
#J-18808-Ljbffr