Strategic Contact Center Transformation Consultant

A global consulting firm is seeking a Consultant for the Contact Center Transformation role. This position combines strategic thinking with hands-on implementation to devise operational strategies for clients worldwide. The selected candidate will advise on customer care vision, prioritize contact center investments, and contribute to business development. Ideal applicants should have 6+ years of experience in Customer Care and a strong understanding of contact center technology platforms. Opportunities for leadership growth and competitive benefits are included. #J-18808-Ljbffr