The TJX Companies, Inc.
Senior Product Analyst – POS & Payments Quality
The TJX Companies, Inc., Framingham, Massachusetts, us, 01704
Senior Product Analyst – POS & Payments Quality
Join to apply for the
Senior Product Analyst – POS & Payments Quality
role at
The TJX Companies, Inc.
TJX Companies: At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off‑price retailer.
What you’ll discover
Inclusive culture and career growth opportunities
Global IT Organization collaborating across the US, Canada, Europe, and Australia
Challenging, collaborative, fast‑paced and team‑based environment
Opportunity to impact over $50B in annual revenue
Our organization
The Global Point of Sale (POS) and Payments Solution Delivery organization is responsible for delivering technological solutions to drive growth, enable efficiency, and improve the customer experience at the front‑line in our stores. We innovate globally across all TJX banners to ensure a first‑class transaction process for our customers (sales, returns, and exchanges), enable payment processing and TJX rewards programs, facilitate downstream sales audit and financial reporting, and much more.
We are on a mission to modernize our solutions, extend them globally, and explore alternative and mobile checkout options. Our goal is to deliver high‑value products and streamlined experiences to our customers and associates. Join us in leading the way and driving innovation in retail technology.
What you’ll do
We are seeking a skilled and proactive
Senior Product Analyst
focused on
POS and Payments Quality
to support quality assurance efforts across our Retail Store platforms and services. This role is pivotal in coordinating testing activities, mentoring Quality Assurance testers, and ensuring the quality delivery of robust, secure, and high‑performing technology solutions.
Will be required to be local to our testing labs and be in office a minimum of three days a week.
Responsibilities
Coordinate creation and execution of test cases from acceptance criteria, in compliance with TJX standards
Manage an effective global test lab strategy in collaboration with our Store Engineering team
Coordinate with Quality Assurance Testers, ensuring effective test planning, execution, and defect management
Collaborate with scrum and runway teams on upstream test planning
Support our globally distributed Quality Assurance Testers, handling any emergency testing requests, day‑to‑day testing activities – across manual and automated testing efforts for POS and Payment systems
Contribute to the definition and continuous improvement of Quality Assurance processes, standards, and best practices
Monitor and report on quality metrics, identifying trends and areas for improvement
Champion a culture of quality and accountability across delivery teams
Interface with business partners on UAT‑related activities and questions
Mentor and train junior Quality Assurance team members, fostering continuous learning and development
Attend office location when required to support testing in the labs
Skill/Knowledge
3+ years of Product Analyst experience within agile teams
1+ years supporting Quality Assurance activities across multiple projects or large‑scale initiatives
Strong grasp of manual and automated testing methodologies
Excellent communication skills for technical and non‑technical audiences
Proven ability to work independently and collaboratively across global teams
Experience with tools like Jira, Confluence, and test management platforms
Passion for mentoring and team development
Adaptable to changing priorities and requirements
Preferred experience with supporting POS and Payment platforms
Benefits
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long‑term disability; paid holidays/vacation/sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.
Salary
This position has a starting salary range of $91,200.00 to $118,600.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive.
Location & Address
770 Cochituate Rd, Framingham, MA. USA Home Office.
Equal Opportunity Statement
TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
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Senior Product Analyst – POS & Payments Quality
role at
The TJX Companies, Inc.
TJX Companies: At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off‑price retailer.
What you’ll discover
Inclusive culture and career growth opportunities
Global IT Organization collaborating across the US, Canada, Europe, and Australia
Challenging, collaborative, fast‑paced and team‑based environment
Opportunity to impact over $50B in annual revenue
Our organization
The Global Point of Sale (POS) and Payments Solution Delivery organization is responsible for delivering technological solutions to drive growth, enable efficiency, and improve the customer experience at the front‑line in our stores. We innovate globally across all TJX banners to ensure a first‑class transaction process for our customers (sales, returns, and exchanges), enable payment processing and TJX rewards programs, facilitate downstream sales audit and financial reporting, and much more.
We are on a mission to modernize our solutions, extend them globally, and explore alternative and mobile checkout options. Our goal is to deliver high‑value products and streamlined experiences to our customers and associates. Join us in leading the way and driving innovation in retail technology.
What you’ll do
We are seeking a skilled and proactive
Senior Product Analyst
focused on
POS and Payments Quality
to support quality assurance efforts across our Retail Store platforms and services. This role is pivotal in coordinating testing activities, mentoring Quality Assurance testers, and ensuring the quality delivery of robust, secure, and high‑performing technology solutions.
Will be required to be local to our testing labs and be in office a minimum of three days a week.
Responsibilities
Coordinate creation and execution of test cases from acceptance criteria, in compliance with TJX standards
Manage an effective global test lab strategy in collaboration with our Store Engineering team
Coordinate with Quality Assurance Testers, ensuring effective test planning, execution, and defect management
Collaborate with scrum and runway teams on upstream test planning
Support our globally distributed Quality Assurance Testers, handling any emergency testing requests, day‑to‑day testing activities – across manual and automated testing efforts for POS and Payment systems
Contribute to the definition and continuous improvement of Quality Assurance processes, standards, and best practices
Monitor and report on quality metrics, identifying trends and areas for improvement
Champion a culture of quality and accountability across delivery teams
Interface with business partners on UAT‑related activities and questions
Mentor and train junior Quality Assurance team members, fostering continuous learning and development
Attend office location when required to support testing in the labs
Skill/Knowledge
3+ years of Product Analyst experience within agile teams
1+ years supporting Quality Assurance activities across multiple projects or large‑scale initiatives
Strong grasp of manual and automated testing methodologies
Excellent communication skills for technical and non‑technical audiences
Proven ability to work independently and collaboratively across global teams
Experience with tools like Jira, Confluence, and test management platforms
Passion for mentoring and team development
Adaptable to changing priorities and requirements
Preferred experience with supporting POS and Payment platforms
Benefits
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long‑term disability; paid holidays/vacation/sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.
Salary
This position has a starting salary range of $91,200.00 to $118,600.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive.
Location & Address
770 Cochituate Rd, Framingham, MA. USA Home Office.
Equal Opportunity Statement
TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
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