Boston Red Sox
2026 Client Services Day of Game Staff
– Boston Red Sox
This role provides exceptional service for premium members and suites during games and events.
Department Overview Responsible for the relationship management of all Premium Memberships and full‑season Suites (Dell Technologies Level, Dell Technologies Club, Dugout Club, Front Row Club and Aura Club).
Position Overview The position encompasses all areas of the Client Services department, supporting day‑of‑game club and suite activities, and non‑game day events. The role interacts directly with Premium Members, ensuring a high level of quality service and satisfaction.
Hourly rate: $15.
Responsibilities
Have a passion for hospitality and creating unique experiences that align with the overall goals of the Client Services department.
Prepare all club spaces for games & special events by following the guided checklist for each club location.
Lead and/or assist pre‑game tours.
Arrange and distribute client gift bags, photos, and tickets during each game.
Assist with execution of Premium Member special events (batting practice, cocktail parties, concerts, etc.) including ticket distribution, photography, check‑in, and assistance to Red Sox Legends.
Assist with all game‑day activations associated with the Client Services department.
Handle and assist all client needs at various checkpoints on the Premium levels.
Characteristics / Qualifications
Available for the majority of Red Sox home games, concerts and other special events from April through the end of the baseball season.
Must be 18 years of age or older.
Have a passion and commitment for connecting with people, both external and internal, to form long‑term relationships through incredible service.
Self‑motivator who can adapt/respond to different types of requests on‑the‑go.
Excellent communication skills including the ability to lead and converse with groups.
Ability to multi‑task, prioritize and manage time effectively.
Ability to lift and carry objects up to 20 pounds.
EEO Statement At the Boston Red Sox and Fenway Sports Management, we go beyond embracing diversity. We’re committed to living by our values, strengthening our community, and creating a workplace where people genuinely feel like they belong.
Prospective employees will receive consideration without discrimination based on race, religious creed, color, sex, age, national origin, handicap, disability, military/veteran status, ancestry, sexual orientation, gender identity/expression or protected genetic information.
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– Boston Red Sox
This role provides exceptional service for premium members and suites during games and events.
Department Overview Responsible for the relationship management of all Premium Memberships and full‑season Suites (Dell Technologies Level, Dell Technologies Club, Dugout Club, Front Row Club and Aura Club).
Position Overview The position encompasses all areas of the Client Services department, supporting day‑of‑game club and suite activities, and non‑game day events. The role interacts directly with Premium Members, ensuring a high level of quality service and satisfaction.
Hourly rate: $15.
Responsibilities
Have a passion for hospitality and creating unique experiences that align with the overall goals of the Client Services department.
Prepare all club spaces for games & special events by following the guided checklist for each club location.
Lead and/or assist pre‑game tours.
Arrange and distribute client gift bags, photos, and tickets during each game.
Assist with execution of Premium Member special events (batting practice, cocktail parties, concerts, etc.) including ticket distribution, photography, check‑in, and assistance to Red Sox Legends.
Assist with all game‑day activations associated with the Client Services department.
Handle and assist all client needs at various checkpoints on the Premium levels.
Characteristics / Qualifications
Available for the majority of Red Sox home games, concerts and other special events from April through the end of the baseball season.
Must be 18 years of age or older.
Have a passion and commitment for connecting with people, both external and internal, to form long‑term relationships through incredible service.
Self‑motivator who can adapt/respond to different types of requests on‑the‑go.
Excellent communication skills including the ability to lead and converse with groups.
Ability to multi‑task, prioritize and manage time effectively.
Ability to lift and carry objects up to 20 pounds.
EEO Statement At the Boston Red Sox and Fenway Sports Management, we go beyond embracing diversity. We’re committed to living by our values, strengthening our community, and creating a workplace where people genuinely feel like they belong.
Prospective employees will receive consideration without discrimination based on race, religious creed, color, sex, age, national origin, handicap, disability, military/veteran status, ancestry, sexual orientation, gender identity/expression or protected genetic information.
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