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Quick Quack Car Wash

General Manager, Quick Quack Car Wash, Earn up to $100,000 a Year!

Quick Quack Car Wash, Calexico, California, United States, 92231

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Job Details

Description This is a dynamic leadership position for a results-oriented leader who wants the challenge of running their own shop, including sales, hiring, training, leading, managing, full P&L responsibility, and, most importantly, changing lives for the better. The mission statement at Quick Quack Car Wash is “we change lives for the better” and we are looking for smart, kind and driven people who will get to know their team and help them achieve personal and professional goals. Our people personify our company values of smart, kind and driven and do things the QQ way: Fast, clean, loved… everywhere!

The Store Leader (General Manager) will be working on site at the car wash, greeting and interacting with customers and leading a team by example. This person will be responsible for establishing and maintaining customer service, overseeing the operation of a location, and ensuring maximum sales through world‑class customer service and providing a high‑quality customer experience.

Benefits include monthly bonuses, free car washes, health benefits, and a 401(k) program with a company match. There are also sales prizes and competitions with fun awards. We love to celebrate the good that our store leaders create.

Essential Duties and Responsibilities

Hires and retains a great team of smart, kind, and driven people.

Invests time to help each member of their team achieve personal and professional goals.

Regularly provides feedback regarding performance, giving team members opportunities to improve skills.

Constantly learns and becomes better in leadership skills.

Grows top‑line revenue and membership by ensuring each guest is greeted with enthusiasm and kindness.

Is relentless in providing a clean and safe environment for team and guests.

Appreciates the intellectual challenge of learning all about the soaps and unique equipment used to give customers a clean, shiny, and dry car.

Collaborates with maintenance experts to keep soap and equipment in good working order.

Loves working outdoors with the team and constantly teaches, coaches, and inspires colleagues.

Provides customers a positive experience worth talking about.

Ensures compliance with all policies and procedures through regular meetings and training.

Handles discipline and termination of team members as needed, in accordance with policy.

Trains and develops team members in all aspects of Quick Quack Car Wash operations: service, cashiering, and safety.

Oversees productivity, breaks, and daily scheduling of all team members.

Monitors financial performance and contributes toward reaching financial goals.

Prepares and handles daily cash deposits.

Orders, stocks, and maintains merchandise and inventory for the location.

Handles vehicle damage claims with a sense of urgency.

Ensures location is clean and well‑maintained; performs or delegates general housekeeping and maintenance as needed.

Assists customers in locating products, resolving complaints, or providing information; directs customers to other departments as necessary.

Properly uses membership approach when interacting with new customers.

Performs other duties as assigned.

Qualifications and Requirements

Strong leadership and communication skills.

Record of developing team members and leaders.

Self‑motivated and results‑driven.

Record of driving results (revenue, EBITDA, etc.).

Excellent customer service skills.

Experience leading a membership model (preferred).

Experience managing a preventative maintenance program or similar (preferred).

Must be able to read, count, and write accurately.

Must be willing to work various hours, weekends, and holidays.

Must be able to smile and maintain a clean appearance per dress and grooming standards.

At least 2 years of responsibility for the results of a high‑performing store, location, or company.

Experience hiring the right team members.

Experience training and mentoring team members.

Experience managing costs, expenses, and scheduling.

Ensures product and location represent company standards (brand, cleanliness, quality) at all times.

Familiar with profit and loss statements.

Retail experience preferred.

High school diploma or equivalent; college degree preferred.

Prolonged periods standing and working on a cash register or related equipment.

Must be able to lift up to 15 pounds at times.

Must have a current driver’s license and meet company driver eligibility criteria.

Eligible only if you have a clean driving record with no major violations or serious preventable accidents in the last 3‑5 years.

Driver’s license must be current and not suspended or expired.

Work Environment and Physical Demands Person will work outside in a loud environment due to car wash equipment. The person will be in constant motion with physical activities such as lifting (0‑50 lbs.), bending, reaching, and stooping.

Quick Quack Car Wash is an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Quick Quack Car Wash participates in E‑Verify and will provide the federal government with Form I‑9 information to confirm that applicants are authorized to work in the U.S.

Job Type: Full‑time

Benefits

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Opportunities for advancement

Paid time off

Paid training

Referral program

Vision insurance

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