Ford Motor
Director, Digital & AI Consumer Engineering
Ford Motor, Dearborn, Michigan, United States, 48120
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?
The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.
In this position This leadership role will drive the development of AI-powered financial services platforms, e-commerce solutions, and sales enablement technologies. The ideal candidate combines technical expertise in e-commerce or sales capabilities with artificial intelligence/machine learning experience and proven engineering leadership. You will be responsible for building and scaling high-performing engineering teams while delivering innovative products that transform how customers interact with Ford Credit.
Qualifications You'll have...
Bachelor's in Computer Science, Engineering, Machine Learning, or related technical field, or comparable industry experience or equivalent combination of relevant education and experience.
10+ years of progressive software engineering experience with 5+ years in engineering leadership roles managing multiple teams.
Expertise in cloud platforms (AWS, Azure, GCP), containerization, microservices, API design, and DevOps practices.
Experience building secure, compliant financial applications with knowledge of payment processing, fraud detection, and regulatory requirements.
Even better, you may have...
Master's degree in Computer Science, Engineering, Machine Learning, or related technical field.
Proven track record of scaling engineering organizations and delivering complex products in fast‑paced, ambiguous environments.
Exceptional communication skills with ability to influence cross‑functional teams and present to executive audiences.
Experience with agile methodologies, project management, and balancing technical debt with feature delivery.
Strong analytical and problem‑solving skills with data‑driven decision‑making approach.
Experience with specific AI applications such as recommendation systems, natural language processing, computer vision, or reinforcement learning; alternatively, expertise in AI platforms (Gemini, Cresta, etc.) is a plus.
Knowledge of banking, insurance, lending, or investment products and associated regulatory environments.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
Benefits
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp‑up programs, subsidized back‑up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year's Day
Paid time off and the option to purchase additional vacation time.
This position is a leadership level 5.
For more information on salary and benefits, click here: New Hire Benefits
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1‑888‑336‑0660.
This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.
Responsibilities What you'll do... Engineering Excellence & Technical Leadership
Champion engineering best practices including code quality, automated testing, continuous integration/deployment, and comprehensive monitoring and documentation across all development teams
Engage in architecting scalable, secure, and high‑performance systems capable of processing millions of transactions while maintaining sub‑second response times
Drive adoption of modern development methodologies, cloud‑native architectures, and microservices patterns
Lead development of AI‑powered recommendation engines, personalization systems, and intelligent sales automation tools that drive customer engagement and revenue growth
Stay current with emerging AI technologies and evaluate their potential application to financial services and e-commerce domains
Team Leadership & Organizational Development
Build, lead, and mentor multiple engineering managers and teams (25‑35 engineers) including full‑stack developers and quality assurance specialists
Foster a culture of technical excellence, innovation, continuous learning, and collaborative problem‑solving
Establish clear career progression paths, implement effective performance management, and create mentorship programs that develop next‑generation technical leaders with teams and with peers
Ensure delivery of high‑quality, scalable software products that meet aggressive timelines while maintaining rigorous quality standards
Strategic Stakeholder Partnership
Partner with executive leadership, Product, Sales, Marketing, and Customer Care teams to drive strategy and align engineering efforts with business objectives and revenue goals
Translate complex digital and AI engineering concepts into clear business value propositions for non‑technical stakeholders
Manage stakeholder expectations while advocating for technical investments and engineering resources necessary for long‑term success
Present technical roadmaps, progress updates, and strategic recommendations to executive leadership and board members
#J-18808-Ljbffr
The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.
In this position This leadership role will drive the development of AI-powered financial services platforms, e-commerce solutions, and sales enablement technologies. The ideal candidate combines technical expertise in e-commerce or sales capabilities with artificial intelligence/machine learning experience and proven engineering leadership. You will be responsible for building and scaling high-performing engineering teams while delivering innovative products that transform how customers interact with Ford Credit.
Qualifications You'll have...
Bachelor's in Computer Science, Engineering, Machine Learning, or related technical field, or comparable industry experience or equivalent combination of relevant education and experience.
10+ years of progressive software engineering experience with 5+ years in engineering leadership roles managing multiple teams.
Expertise in cloud platforms (AWS, Azure, GCP), containerization, microservices, API design, and DevOps practices.
Experience building secure, compliant financial applications with knowledge of payment processing, fraud detection, and regulatory requirements.
Even better, you may have...
Master's degree in Computer Science, Engineering, Machine Learning, or related technical field.
Proven track record of scaling engineering organizations and delivering complex products in fast‑paced, ambiguous environments.
Exceptional communication skills with ability to influence cross‑functional teams and present to executive audiences.
Experience with agile methodologies, project management, and balancing technical debt with feature delivery.
Strong analytical and problem‑solving skills with data‑driven decision‑making approach.
Experience with specific AI applications such as recommendation systems, natural language processing, computer vision, or reinforcement learning; alternatively, expertise in AI platforms (Gemini, Cresta, etc.) is a plus.
Knowledge of banking, insurance, lending, or investment products and associated regulatory environments.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
Benefits
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp‑up programs, subsidized back‑up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year's Day
Paid time off and the option to purchase additional vacation time.
This position is a leadership level 5.
For more information on salary and benefits, click here: New Hire Benefits
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1‑888‑336‑0660.
This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.
Responsibilities What you'll do... Engineering Excellence & Technical Leadership
Champion engineering best practices including code quality, automated testing, continuous integration/deployment, and comprehensive monitoring and documentation across all development teams
Engage in architecting scalable, secure, and high‑performance systems capable of processing millions of transactions while maintaining sub‑second response times
Drive adoption of modern development methodologies, cloud‑native architectures, and microservices patterns
Lead development of AI‑powered recommendation engines, personalization systems, and intelligent sales automation tools that drive customer engagement and revenue growth
Stay current with emerging AI technologies and evaluate their potential application to financial services and e-commerce domains
Team Leadership & Organizational Development
Build, lead, and mentor multiple engineering managers and teams (25‑35 engineers) including full‑stack developers and quality assurance specialists
Foster a culture of technical excellence, innovation, continuous learning, and collaborative problem‑solving
Establish clear career progression paths, implement effective performance management, and create mentorship programs that develop next‑generation technical leaders with teams and with peers
Ensure delivery of high‑quality, scalable software products that meet aggressive timelines while maintaining rigorous quality standards
Strategic Stakeholder Partnership
Partner with executive leadership, Product, Sales, Marketing, and Customer Care teams to drive strategy and align engineering efforts with business objectives and revenue goals
Translate complex digital and AI engineering concepts into clear business value propositions for non‑technical stakeholders
Manage stakeholder expectations while advocating for technical investments and engineering resources necessary for long‑term success
Present technical roadmaps, progress updates, and strategic recommendations to executive leadership and board members
#J-18808-Ljbffr