Pier Sixty-Six
South Florida’s beacon of hospitality, Pier Sixty-Six Resort, returned to Fort Lauderdale. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32‑acre waterfront enclave houses 325 guest rooms, suites and villas, 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is impeccably designed to inspire and relax, backed by exceptional service and refined touches that create extraordinary experiences for our guests and residents.
We assemble over 600 diverse and talented Team Members to bring Pier Sixty‑Six to life, fostering a caring culture, state‑of‑the‑art facilities, a first‑class employee dining room, and a focus on your well‑being. We invite dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team, enjoying competitive wages, comprehensive benefits, and a culture that honors and respects you.
Pier Sixty‑Six Resort is seeking an exceptional Business Systems Analyst to join our dynamic team.
Responsibilities
Ensure the consistency and maintainability of existing and new applications by creating, maintaining, and enforcing standards and procedures (including SOPs) for implementing technical solutions.
Apply technical expertise to support front‑end hotel systems, including Microsoft Windows Server, Alice, HMS PMS, hotel POS, Revinate, CRM, staff security beacons, staffing tools, Microsoft Suite, Profitsword, Book for Time, OpenTable/Resy, and other similar software.
Manage all aspects of POS operations, i.e., resource scheduling, customer satisfaction, workforce training, and development.
Prioritize, delegate, and accomplish multiple projects, troubleshooting and resolving common problems.
Train employees and managers on company procedures, motivational skills, and daily deposit responsibilities.
Facilitate effective internal communication by serving as liaison between management and departments, sharing information on topics of concern and updates.
Bridge systems reporting, provide ad‑hoc reporting, and deliver reporting, training, and analysis tools to drive business decisions.
Ensure employee‑facing systems are fully utilized, secure, and user‑friendly.
Work directly with department heads and employees on SOPs related to systems and best practices.
Identify areas where systems may need to be introduced or updated.
Create guides and handbooks for workflow.
Qualifications
2+ years of experience in a similar role.
College degree in computer science or a related field preferred.
Experience with current hotel operating systems preferred.
Knowledge of PC software such as MS Windows and MS Office.
Working knowledge of smartphones required.
Excellent written and verbal communication skills.
Flexible scheduling.
Benefits
Group medical, dental, vision, life, and disability benefits.
Pre‑tax flexible benefit plan for healthcare and dependent care reimbursement.
Employee assistance program.
Paid time off/sick time.
401(k) plan with company match.
Seniority level: Entry level
Employment type: Full‑time
Job function: Information Technology
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Pier Sixty‑Six Resort is seeking an exceptional Business Systems Analyst to join our dynamic team.
Responsibilities
Ensure the consistency and maintainability of existing and new applications by creating, maintaining, and enforcing standards and procedures (including SOPs) for implementing technical solutions.
Apply technical expertise to support front‑end hotel systems, including Microsoft Windows Server, Alice, HMS PMS, hotel POS, Revinate, CRM, staff security beacons, staffing tools, Microsoft Suite, Profitsword, Book for Time, OpenTable/Resy, and other similar software.
Manage all aspects of POS operations, i.e., resource scheduling, customer satisfaction, workforce training, and development.
Prioritize, delegate, and accomplish multiple projects, troubleshooting and resolving common problems.
Train employees and managers on company procedures, motivational skills, and daily deposit responsibilities.
Facilitate effective internal communication by serving as liaison between management and departments, sharing information on topics of concern and updates.
Bridge systems reporting, provide ad‑hoc reporting, and deliver reporting, training, and analysis tools to drive business decisions.
Ensure employee‑facing systems are fully utilized, secure, and user‑friendly.
Work directly with department heads and employees on SOPs related to systems and best practices.
Identify areas where systems may need to be introduced or updated.
Create guides and handbooks for workflow.
Qualifications
2+ years of experience in a similar role.
College degree in computer science or a related field preferred.
Experience with current hotel operating systems preferred.
Knowledge of PC software such as MS Windows and MS Office.
Working knowledge of smartphones required.
Excellent written and verbal communication skills.
Flexible scheduling.
Benefits
Group medical, dental, vision, life, and disability benefits.
Pre‑tax flexible benefit plan for healthcare and dependent care reimbursement.
Employee assistance program.
Paid time off/sick time.
401(k) plan with company match.
Seniority level: Entry level
Employment type: Full‑time
Job function: Information Technology
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