fluent360
Account Director
The
Account Director
is responsible for the development of ongoing business relationships from the prospect stage through existing account management. The role is responsible for managing business and client engagements. This includes overall client satisfaction, quality of service, and on‑time, on‑budget completion of the agency’s services.
What You Will Do
Manage solid client relationships and provide key strategic initiatives/thinking
Accountable for account growth, client satisfaction, and retention through identifying client’s requirements and delivering business results by developing and executing engagement strategies in collaboration with the team and discipline leads
Act as the agency lead on cross‑agency integrated marketing programs, by participating in multi‑agency briefs and work sessions, contributing to overall planning process, representing the interactive opportunity, defining interactive tactics within programs/campaigns, and creating campaign plans
Manage account P&L from negotiating statements of work and retainers, making sure work is delivered on budget, invoicing clients according to the proper terms, and increasing ROI for the agency
Independently lead and make decisions that properly balance the needs of account such as those of clients, internal goals and teams
Plan all engagements including goals, deliverables, schedules and budgets by managing the workflow process with support from agency producers by prioritizing projects and resources and by working across accounts to and ensure that teams are staffed appropriately
Serve as a new business resource and actively pursue new revenue sources and provide leadership in strategic development of new business such as RFP responses and proposal writing
Manage implementation of integrating offerings and tools and identify opportunities for cross‑platform deals when appropriate
Write POVs and recommendations
Lead the development, management and coaching of Account Supervisors and Account Managers across the department
Manage an account team which includes: providing adequate training, overseeing and conducting evaluations, resolving issues/problems, and providing staff recommendations
Ensure the use of “best practices” and effective processes across the department and agency
Your Experience
BA/BS degree required
8+ years working an advertising agency environment with a focus on multicultural markets.
4+ years of management experience
Fosters effective teamwork and strong relationships
Highly skilled in presenting to senior level clients and management
Strong time‑management skills, project management and organizational skills
Excellent written and oral communication skills
Ability to travel domestically
About Us fluent360™ is one of the foremost agency leaders shaping the multicultural marketing industry. Equal parts integrated marketing agency and cultural hub, we specialize in giving brands a resonating voice to effectively speak to various cultural segments– both ethnic and consumer niche followings. As a multi‑talented, multicultural agency, we offer a full spectrum of communication services. Find out more about us at fluent360.com
Agency Benefits & Perks fluent360 offers a comprehensive benefit package including medical, dental and vision insurance, company paid life/AD&D, short‑term and long‑term disability, and a generous PTO and sick leave policy. In addition, we have some amazing agency perks including paid gym membership, summer hours, 17 paid holidays, and flexible schedules.
fluent360 is an Equal Opportunity Employer, EEO, AAE, MF/Disability/Vet. Our organization participates in E‑Verify. For more information visit https://www.uscis.gov/e-verify. E‑Verify is an Internet‑based system that compares information from an employee’s Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Sales and Business Development
Industries Internet Publishing
#J-18808-Ljbffr
Account Director
is responsible for the development of ongoing business relationships from the prospect stage through existing account management. The role is responsible for managing business and client engagements. This includes overall client satisfaction, quality of service, and on‑time, on‑budget completion of the agency’s services.
What You Will Do
Manage solid client relationships and provide key strategic initiatives/thinking
Accountable for account growth, client satisfaction, and retention through identifying client’s requirements and delivering business results by developing and executing engagement strategies in collaboration with the team and discipline leads
Act as the agency lead on cross‑agency integrated marketing programs, by participating in multi‑agency briefs and work sessions, contributing to overall planning process, representing the interactive opportunity, defining interactive tactics within programs/campaigns, and creating campaign plans
Manage account P&L from negotiating statements of work and retainers, making sure work is delivered on budget, invoicing clients according to the proper terms, and increasing ROI for the agency
Independently lead and make decisions that properly balance the needs of account such as those of clients, internal goals and teams
Plan all engagements including goals, deliverables, schedules and budgets by managing the workflow process with support from agency producers by prioritizing projects and resources and by working across accounts to and ensure that teams are staffed appropriately
Serve as a new business resource and actively pursue new revenue sources and provide leadership in strategic development of new business such as RFP responses and proposal writing
Manage implementation of integrating offerings and tools and identify opportunities for cross‑platform deals when appropriate
Write POVs and recommendations
Lead the development, management and coaching of Account Supervisors and Account Managers across the department
Manage an account team which includes: providing adequate training, overseeing and conducting evaluations, resolving issues/problems, and providing staff recommendations
Ensure the use of “best practices” and effective processes across the department and agency
Your Experience
BA/BS degree required
8+ years working an advertising agency environment with a focus on multicultural markets.
4+ years of management experience
Fosters effective teamwork and strong relationships
Highly skilled in presenting to senior level clients and management
Strong time‑management skills, project management and organizational skills
Excellent written and oral communication skills
Ability to travel domestically
About Us fluent360™ is one of the foremost agency leaders shaping the multicultural marketing industry. Equal parts integrated marketing agency and cultural hub, we specialize in giving brands a resonating voice to effectively speak to various cultural segments– both ethnic and consumer niche followings. As a multi‑talented, multicultural agency, we offer a full spectrum of communication services. Find out more about us at fluent360.com
Agency Benefits & Perks fluent360 offers a comprehensive benefit package including medical, dental and vision insurance, company paid life/AD&D, short‑term and long‑term disability, and a generous PTO and sick leave policy. In addition, we have some amazing agency perks including paid gym membership, summer hours, 17 paid holidays, and flexible schedules.
fluent360 is an Equal Opportunity Employer, EEO, AAE, MF/Disability/Vet. Our organization participates in E‑Verify. For more information visit https://www.uscis.gov/e-verify. E‑Verify is an Internet‑based system that compares information from an employee’s Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Sales and Business Development
Industries Internet Publishing
#J-18808-Ljbffr