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Brooklyn Bureau of Community Services, Inc

Program Director - Supportive Housing Cortelyou

Brooklyn Bureau of Community Services, Inc, New York, New York, us, 10261

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Position Overview Reports to:

Deputy Director

Location:

Flatbush Brooklyn

Hours:

Full Time

Salary Range:

$85,000 - $90,000

Program Summary Cortelyou is a 46 unit supportive housing program located in Flatbush Brooklyn. The program specially services young adults 18‑25 years old with Serious and Persistent Mental Illness and have a chronic history of being unhoused. Most of the young adults living at Cortelyou are members of the LGBTQ+ community. The program offers a safe environment and supportive services to help our young adults move toward long‑term stability. This program is under the NY/NY 15 Population C agreement and funding is being provided through the Department of Health and Mental Hygiene.

Responsibilities

Responsible for cultivating a safe and affirming living environment for formerly homeless, young adults, many living with a significant mental illness, and many identifying as part of the LGBTQIA+ community.

Provide consistent supervision and management for all aspects of high quality program services delivery to clients from vulnerable populations in accordance with funder and regulatory requirements; best practices; BCS policies and Core Values; and Code of Conduct for Custodians of People with Special Needs. Serve as a role model to all stakeholders.

Oversee the day-to-day operations of supportive housing program including the implementation of all fiscal, programmatic, and administrative policies and procedures.

Responsible for the overall direction, coordination, and evaluation of all clinical operations at program site.

Oversee all expenditures to ensure all budgetary requirements are met and program remains fiscally viable for the operating year.

Work in close collaboration with property management to navigate all client related issues.

Attend and actively participate in monthly, quarterly, and annual interdisciplinary team meetings.

Provide opportunities for staff to receive ongoing training to ensure staff competency.

Conduct internal audits and quality assurance checks to ensure client records remain in compliance at all times.

Ensure program staffing levels are maintained at all times.

Participate in both internal and external committees and associations.

Complete performance evaluations for all direct reports.

Required to be on call 24 hours a day / seven days a week in case of emergencies.

Ensure compliance with contract performance standards.

Responsible for the completion of all reports as specified by program stakeholders.

Provide supervision to Asst. Director, Admin Asst., and the Peer Specialist to ensure that staff is providing adequate and supportive case management services to program residents.

Utilize data to track program outcomes and performance.

Facilitate staff meetings and resident community meetings.

Establish and maintain relationships with other agencies and community organizations.

Perform other duties as assigned.

Qualifications

MSW or equivalent degree, LCSW preferred, with a minimum of five years of experience working in supportive housing required.

Proven experience in clinical program implementation with either young adults, formerly homeless, or LGBTQIA+ community preferred.

Three years supervision experience required.

Fingerprinting and OMH background check required. Position requires direct face‑to‑face contact with consumers and the general public on an ongoing basis.

Equal Opportunity Employer BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.

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