Keolis Commuter Services
Senior Manager Systems Safety and Special Projects
Keolis Commuter Services, Somerville, Massachusetts, us, 02145
Senior Manager Systems Safety and Special Projects
Job Category:
Safety Security Environmental
Requisition Number:
SENIO005525
Posted : November 12, 2025
Full-Time
Hybrid
Locations Cobble Hill 32 Cobble Hill Rd Somerville, MA 02143, USA
At
Keolis Commuter Services (KCS) , we give every team member—and their ideas—a seat for the journey. We are a diverse team made up of different backgrounds, stories, and perspectives, which is our strength. If you’re looking for a career with a company that invests in your future, KCS is the place for you. We Imagine. We Care. We Commit!
Since 2014, Keolis Commuter Services has been entrusted with operating and maintaining the Commuter Rail network on behalf of the Massachusetts Bay Transportation Authority (MBTA). During this time, we have worked to deliver a safe and reliable service, thanks to the knowledge and dedication of our team, and our experience operating transit networks around the world. Today, we're proud of the progress we have made together to deliver a best-in-class service for the Greater Boston community.
We believe our people are what make us great. That is why we demonstrate a commitment to a safe, healthy, and inclusive culture that welcomes ideas, encourages innovation, and values belonging. Your future starts here.
At Keolis Commuter Services, LLC we provide a competitive compensation package that is designed to be flexible and comprehensive to meet the needs of our hard‑working employees and their families.
Benefits Package Highlights:
Generous Medical & Rx plan
Railroad Retirement Benefits – a federal program that administers retirement, survivor, unemployment, and sickness benefits to U.S. railroad workers and their families.
Fidelity 401K Program
Flexible Spending Accounts
Transit and Parking Reimbursement Benefits
Employee Assistance Program
Company Sponsored Life & Accidental Death and Dismemberment Benefits
Education Assistance
Short- & Long-term Disability Benefits
Voluntary Benefits Plan options including
Supplemental health plans for accidents, critical illness, hospital stays
Pet, Home, Auto insurance
Salary Range: $90,000-$125,000
The Senior Manager Systems Safety and Special Projects assists the Director of Operational Safety in leading, directing, and monitoring the continual improvements in operational, occupational, and systems safety within Keolis Commuter Services by leading special projects.
Minimum Knowledge and Experience:
8+ years of operational experience within a rail organization
5+ years’ experience in Engineering (Track or Signal Preferred), Transportation (Train and Engine, Dispatcher preferred), Mechanical, or similar Operations experience
3+ year’ experience within a Safety Department (preferred)
Understanding of the operational application of theoretical concepts such as safety culture
Thorough understanding of FRA CFRs and OSHA regulations
Certificate in Systems Safety (preferred)
RWP Qualifications (required), NORAC, MW1, CWR, Blue Signal (preferred)
Knowledge of emergency response (NIMS/ICS) and preparedness
Familiarity with C3RS Program
Proficiency in MS Office software
Familiarity with Operation Life Saver (OLI)
Other software (Comply365, Power BI, MS Visio, Coruson, TRMS)
Skills:
Lead continuous improvement plan for operational safety
Engage in strategic decision-making and a strategic mindset
Interpretation of state and federal regulatory governance
Lead and support a subordinate team
Maintain effective relationships with internal and external stakeholders
Lead operational investigations
Oversee and assist in the implementation and continued growth of risk and change management
Effectively communicate safety strategy and direction with all levels of the organization
Key Accountabilities (Essential Job Duties):
Assist Director of Operational Safety in managing direction and governance for conduct of operational investigations, including notification procedures, and activation of emergency response
Manage on-call roster for event management
Perform on-call duties for event management as per the roster
Ensure events are classified appropriately and federal coding is applied
Lead interviews with involved personnel
When necessary lead an investigation team, ensuring the analysis of the event clearly identifies the threats, errors, and system components that resulted in the outcome (as per requirements of Operator Safety Compliance Plan)
Assist Director of Operational Safety in managing governance for operational risk management including the conduct of risk assessments, development of risk management plans, employment of risk registers and tools for their conduct
Maintain expert level knowledge of operational risk management
Participate in and facilitate (when necessary) risk assessment/register reviews as required
Mentor business units in risk management
Review risk assessments and risk management plans in accordance with risk governance such that the safety culture continually evolves
Change Management
Assist Director of Operational Safety in managing governance for operational change management processes including the development of work aids
Mentor business units in change management such that the safety culture continually evolves
Review change management plans with business units (when necessary)
Occupational Health and Safety (OSHA)
Assist Occupational Health and Safety Manager with all functions on request
Be familiar with health and safety including fire prevention, safety equipment, and first-aid
Special Projects
Lead teams in completing special projects when assigned
Develop project management plans for special projects
Ensure project timelines are met and be able to adjust when necessary
Provide periodic updates to Director of Operational Safety and VP SSQE on project statuses
When necessary create presentations on project statuses
Engagement
Represent Safety at various meetings - safety boards, safety committees, and calls
Develop and maintain a trust‑based constructive/productive working relationship with the management of the business units
Provide advice and recommendations to business units that minimize disruption (as much as possible) and demonstrate an effective partnership between Safety and business units
Lead, design, and participate in Safety initiatives as required
Produce and publish safety alerts/flashes as necessary
Organizational Specific
This position is required to be on‑call on the duty roster. The organization may provide logistics such as a company vehicle and tablet for the purpose of this function
This role may be required to perform other functions under the direction of Director of Operational Safety and/or Vice President Safety, Security, Quality, & Environment
Working Conditions (including Physical Demands):
This position can expect to spend up to 30% outdoors or in facilities across the network
The nature of the incident response will expose the candidate to loud noise, extreme temperatures, and possible fatalities.
Essential Physical Requirements – able to type, climb, and traverse uneven surfaces
Travel Requirements – position requires travel within Massachusetts and Rhode Island to all facilities across the network
Some out‑of‑office hours may be required. Position is on the on‑call roster (24 hours every 6-12 days)
Additional Statements:
Drug and alcohol screening:
Employment contingent upon passing pre‑employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.
Safety commitment:
Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.
Environmental commitment:
Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.
EEO statement:
Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.
Disclaimer and closing statement:
The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job, and Keolis retains the right to change or assign other duties to this position. Employees must be able to perform the essential job duties of this position satisfactorily. If requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.
Education High School or better.
Licenses & Certifications Drivers License
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Safety Security Environmental
Requisition Number:
SENIO005525
Posted : November 12, 2025
Full-Time
Hybrid
Locations Cobble Hill 32 Cobble Hill Rd Somerville, MA 02143, USA
At
Keolis Commuter Services (KCS) , we give every team member—and their ideas—a seat for the journey. We are a diverse team made up of different backgrounds, stories, and perspectives, which is our strength. If you’re looking for a career with a company that invests in your future, KCS is the place for you. We Imagine. We Care. We Commit!
Since 2014, Keolis Commuter Services has been entrusted with operating and maintaining the Commuter Rail network on behalf of the Massachusetts Bay Transportation Authority (MBTA). During this time, we have worked to deliver a safe and reliable service, thanks to the knowledge and dedication of our team, and our experience operating transit networks around the world. Today, we're proud of the progress we have made together to deliver a best-in-class service for the Greater Boston community.
We believe our people are what make us great. That is why we demonstrate a commitment to a safe, healthy, and inclusive culture that welcomes ideas, encourages innovation, and values belonging. Your future starts here.
At Keolis Commuter Services, LLC we provide a competitive compensation package that is designed to be flexible and comprehensive to meet the needs of our hard‑working employees and their families.
Benefits Package Highlights:
Generous Medical & Rx plan
Railroad Retirement Benefits – a federal program that administers retirement, survivor, unemployment, and sickness benefits to U.S. railroad workers and their families.
Fidelity 401K Program
Flexible Spending Accounts
Transit and Parking Reimbursement Benefits
Employee Assistance Program
Company Sponsored Life & Accidental Death and Dismemberment Benefits
Education Assistance
Short- & Long-term Disability Benefits
Voluntary Benefits Plan options including
Supplemental health plans for accidents, critical illness, hospital stays
Pet, Home, Auto insurance
Salary Range: $90,000-$125,000
The Senior Manager Systems Safety and Special Projects assists the Director of Operational Safety in leading, directing, and monitoring the continual improvements in operational, occupational, and systems safety within Keolis Commuter Services by leading special projects.
Minimum Knowledge and Experience:
8+ years of operational experience within a rail organization
5+ years’ experience in Engineering (Track or Signal Preferred), Transportation (Train and Engine, Dispatcher preferred), Mechanical, or similar Operations experience
3+ year’ experience within a Safety Department (preferred)
Understanding of the operational application of theoretical concepts such as safety culture
Thorough understanding of FRA CFRs and OSHA regulations
Certificate in Systems Safety (preferred)
RWP Qualifications (required), NORAC, MW1, CWR, Blue Signal (preferred)
Knowledge of emergency response (NIMS/ICS) and preparedness
Familiarity with C3RS Program
Proficiency in MS Office software
Familiarity with Operation Life Saver (OLI)
Other software (Comply365, Power BI, MS Visio, Coruson, TRMS)
Skills:
Lead continuous improvement plan for operational safety
Engage in strategic decision-making and a strategic mindset
Interpretation of state and federal regulatory governance
Lead and support a subordinate team
Maintain effective relationships with internal and external stakeholders
Lead operational investigations
Oversee and assist in the implementation and continued growth of risk and change management
Effectively communicate safety strategy and direction with all levels of the organization
Key Accountabilities (Essential Job Duties):
Assist Director of Operational Safety in managing direction and governance for conduct of operational investigations, including notification procedures, and activation of emergency response
Manage on-call roster for event management
Perform on-call duties for event management as per the roster
Ensure events are classified appropriately and federal coding is applied
Lead interviews with involved personnel
When necessary lead an investigation team, ensuring the analysis of the event clearly identifies the threats, errors, and system components that resulted in the outcome (as per requirements of Operator Safety Compliance Plan)
Assist Director of Operational Safety in managing governance for operational risk management including the conduct of risk assessments, development of risk management plans, employment of risk registers and tools for their conduct
Maintain expert level knowledge of operational risk management
Participate in and facilitate (when necessary) risk assessment/register reviews as required
Mentor business units in risk management
Review risk assessments and risk management plans in accordance with risk governance such that the safety culture continually evolves
Change Management
Assist Director of Operational Safety in managing governance for operational change management processes including the development of work aids
Mentor business units in change management such that the safety culture continually evolves
Review change management plans with business units (when necessary)
Occupational Health and Safety (OSHA)
Assist Occupational Health and Safety Manager with all functions on request
Be familiar with health and safety including fire prevention, safety equipment, and first-aid
Special Projects
Lead teams in completing special projects when assigned
Develop project management plans for special projects
Ensure project timelines are met and be able to adjust when necessary
Provide periodic updates to Director of Operational Safety and VP SSQE on project statuses
When necessary create presentations on project statuses
Engagement
Represent Safety at various meetings - safety boards, safety committees, and calls
Develop and maintain a trust‑based constructive/productive working relationship with the management of the business units
Provide advice and recommendations to business units that minimize disruption (as much as possible) and demonstrate an effective partnership between Safety and business units
Lead, design, and participate in Safety initiatives as required
Produce and publish safety alerts/flashes as necessary
Organizational Specific
This position is required to be on‑call on the duty roster. The organization may provide logistics such as a company vehicle and tablet for the purpose of this function
This role may be required to perform other functions under the direction of Director of Operational Safety and/or Vice President Safety, Security, Quality, & Environment
Working Conditions (including Physical Demands):
This position can expect to spend up to 30% outdoors or in facilities across the network
The nature of the incident response will expose the candidate to loud noise, extreme temperatures, and possible fatalities.
Essential Physical Requirements – able to type, climb, and traverse uneven surfaces
Travel Requirements – position requires travel within Massachusetts and Rhode Island to all facilities across the network
Some out‑of‑office hours may be required. Position is on the on‑call roster (24 hours every 6-12 days)
Additional Statements:
Drug and alcohol screening:
Employment contingent upon passing pre‑employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.
Safety commitment:
Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.
Environmental commitment:
Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.
EEO statement:
Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.
Disclaimer and closing statement:
The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job, and Keolis retains the right to change or assign other duties to this position. Employees must be able to perform the essential job duties of this position satisfactorily. If requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.
Education High School or better.
Licenses & Certifications Drivers License
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr