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Riverside Healthcare

DIRECTOR OF SLC - WESTWOOD

Riverside Healthcare, Kankakee, Illinois, United States, 60901

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DIRECTOR OF SLC - WESTWOOD

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Riverside Healthcare .

Overview The Director is responsible for leading and managing the day-to-day operations of all departments within Riverside Senior Life Communities (SLC), specifically the Estate Homes, Independent Living, Assisted Living, and Memory Care on the Westwood (Kankakee) campus. The Director strives to achieve and maintain maximum occupancy of the Westwood campus and meet the projected budget objectives for the organization. The Director will drive program innovation, foster a culture of person-centered care, and ensure quality and financial performance while leading the management team in alignment with the mission, values, and strategic goals of Riverside Healthcare and Riverside Senior Life Communities. The Director ensures compliance with applicable state and federal requirements.

Responsibilities

Ensures the delivery of quality care and services and promotes positive resident and family relations, responding promptly and appropriately to resident needs, requests, and concerns. Encourages resident interaction and promotes a culture where each resident is of the greatest importance.

Design, implement, and continuously improve dementia and Alzheimer’s care programs using evidence-based practices.

Ensure staff are trained and competent in person-centered care for residents with cognitive impairments.

Monitor program outcomes and resident engagement to maintain high standards of quality and innovation.

Promote positive resident and family relations through responsive communication and personalized care.

Support activities and engagement programs that enhance residents’ social, emotional, and physical well‑being.

Lead community operations, including recruiting and retention, performance management, scheduling, and staff development.

Maintain a safe environment for residents, staff, and visitors, and ensure adherence to emergency procedures.

Oversee marketing and sales activities, including public relations and prospective resident follow-up, to achieve occupancy goals.

Manage daily operations of Assisted Living and Memory Care, ensuring compliance with state and federal regulations.

Oversee contracts for approved services, and direct and evaluate the performance of all service contractors in providing needed services.

Coordinate resident move‑ins and periodically review residency agreements for compliance.

Oversee healthcare programs and services (e.g., medications, bathing, charting) and ensure adherence to all regulations.

Maintain accurate, HIPAA‑compliant records for residents and staff.

Manage IDPH surveys, including annual, life safety, and complaint surveys.

Develop and manage budgets, monitor occupancy, revenue, and expenses, and implement corrective actions as needed.

Implement quality assurance programs to evaluate and improve departmental performance.

Ensure timely and accurate completion of billing, accounting, and payroll processes.

Collaborate with marketing teams and build partnerships with local organizations to enhance community engagement and reputation.

Assist as needed in the coordination of move‑in with respective residents. Periodically review each resident’s status and ability to perform under the terms and conditions of the Residency Agreement.

Routinely monitor the kitchen sanitation, meal quality, quality and appearance of service and staff, cleanliness of resident apartments, and resident satisfaction.

Perform additional duties as assigned to ensure business continuity.

Key Performance Indicators

Occupancy: Maintain or exceed targeted occupancy levels for Assisted Living and Memory Care units.

Quality Assurance (QAPI): Achieve compliance and performance benchmarks in Quality Assurance and Performance Improvement programs.

Financial Performance: Meet or exceed budgeted revenue and expense targets; demonstrate effective cost control and resource utilization.

Resident Satisfaction: Maintain high resident and family satisfaction scores through surveys and feedback mechanisms.

Staff Competency: Ensure 100% completion of staff training, including dementia care training and certification within required timelines.

Facility License remaining in Good Standing with the State of Illinois.

Our Commitment To You Riverside Healthcare offers a comprehensive suite of Total Rewards: benefits and nationally rated employee well‑being programs, competitive compensation, generous retirement offerings, programs that invest in your career development, and so much more so your journey at and away from work is remarkable.

Compensation

Base compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and/or training.

Premium pay such as shift differential, on‑call.

Opportunity for annual increases based on performance.

Benefits – .5 To 1.0 FTE

Paid Time Off programs.

Health and welfare benefits such as medical, dental, vision, life, and Short‑ and Long‑Term Disability.

Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses.

Defined contribution retirement plans with employer match and other financial wellness programs.

Educational Assistance Program.

Benefits – .001 To .49 FTE

Paid Leave Hours accrued as you work.

Required Experience

Minimum of 3 years leadership experience in Assisted Living or Memory Care.

Passion for working with older adults and enhancing their quality of life.

Excellent oral and written communication skills.

Strong operational knowledge, including budgeting, staffing, and regulatory compliance.

Strong understanding of the Illinois Assisted Living and Shared Housing Act.

Experience leading and responding to IDPH surveys for Assisted Living.

Required Education/Certification

Bachelor’s Degree in healthcare administration, gerontology, nursing, or related field required.

Master’s Degree required.

Certified Dementia Practitioner (CDP) Certification required or must be obtained within 6 months of hire.

Current CPR certification or obtainment within 6 months of hire with subsequent renewal annually.

Preferred Experience

None.

Preferred Education/Certification

Possession of appropriate professional license, in good standing, in the State of Illinois (If applicable).

Employee Health Requirements – Exposure/Sensory Requirements

Chemicals: Minimal; limited to standard office cleaning agents.

Video Display Terminals: Average exposure; frequent use of computer screens.

Blood and Body Fluids: Minimal risk; rare direct contact with residents.

TB or Airborne Pathogens: Minimal risk; occasional exposure when in resident areas.

Sensory Requirements

Speech: Required for presentations, training sessions, telephone communication, facilitating meetings, and interacting with residents, families, and visitors.

Vision: Necessary for reading memos, literature, and performing computer entry tasks.

Smell: Useful for identifying the presence of electrical or fire safety hazards.

Hearing: Needed for telephone communication, attending meetings, responding to alarms, and listening to employee concerns and emergency procedures.

Touch: Essential for writing, computer entry, and filing.

Activity/Lifting Requirements – Physical Activity Distribution During a Normal Workday

Sitting: 60%

Twisting: 5%

Standing: 10%

Crawling: 0%

Walking: 5%

Kneeling: 5%

Lifting: 5%

Driving: 0%

Squatting: 5%

Climbing: 0%

Bending: 5%

Reaching Above Shoulders: 5%

Lifting Requirements

Up to 10 lbs: Frequently

Up to 20 lbs: Frequently

Up to 35 lbs: Frequently

Up to 50 lbs: Occasionally

Up to 75 lbs: Occasionally

Up to 100 lbs: Occasionally

Over 100 lbs: Occasionally

Lifting and Carrying Requirements Lifting and carrying involves carrying equipment to activity areas, typically 50 feet or less, carried waist‑high. Examples include carrying chairs, boxes, tables, or assisting a resident to a standing position.

Maximum consecutive time (minutes) during the normal workday for each activity

Sitting: 60-90 minutes

Twisting: 5 minutes

Standing: 10 minutes

Crawling: 0 minutes

Walking: 10-30 minutes

Kneeling: 5 minutes

Lifting: 5 minutes

Driving: 0 minutes

Squatting: 5 minutes

Climbing: 0 minutes

Bending: 5 minutes

Reaching Above Shoulders: 5 minutes

Repetitive Use Of Hands

Simple Grasping: Frequently; normal weight items up to 10 lbs.

Pushing & Pulling: Frequently; normal weight items.

Fine Manipulation: Required for computer entry, phone dialing, writing, using a calculator, and filing.

Environmental Factors & Special Hazards

Inside Hours: 8 hours per day

Outside Hours: 0 hours

Temperature: Normal range, typical indoor conditions

Lighting: Average office lighting

Noise Levels: Average, typical office environment

Humidity: Normal range, typical indoor conditions

Atmosphere: Generally controlled indoor environment with minimal risk factors.

Special Hazards: None identified.

Protective Clothing Required: None required.

Pay Range USD $55.71 - USD $76.70 /Hr

Seniority level Director

Employment type Full‑time

Job function Other

Industries Hospitals and Health Care

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