WizeHire, Inc
Posted a day ago
Description
We’re looking for a
General Manager
to own the day-to-day operation of the facility and lead the team. This is a hands-on leadership role for someone who can manage people, drive revenue, and keep the place running like a tight ship.
The
General Manager
runs the daily operation of the gym. You’ll own member experience, personnel management, scheduling, sales performance, and overall execution of company standards on the floor and behind the scenes.
Responsibilities Leadership & Culture
Build and develop a high-performing team through hiring, training, and ongoing coaching.
Lead, coach, and hold staff accountable.
Run weekly team huddles and regular 1:1 check-ins with key staff.
Model the energy, professionalism, and customer service expected from the team.
Oversee lead management, trials, and conversion into ongoing memberships.
Review sales reports and KPIs (leads, shows, closes, retention) and adjust actions weekly.
Close higher-ticket or complex memberships.
Maintain high standards for customer satisfaction, quality, and service delivery.
Management
Direct day-to-day business functions and team operations.
Analyze reports, budgets, and KPIs to inform decisions and maximize profitability.
Partner with leadership on planning, reporting, and long-term vision.
Develop and implement strategies to achieve company goals and drive profitability.
Operations & Service
Ensure cages, classes, camps, and sessions start on time and run accordingly.
Maintain a clean, safe, organized facility (lobby, turf, cages, bathrooms).
Approve staff schedules and ensure adequate coverage during peak hours.
Maintain operational compliance with internal and external standards.
Marketing & Community
Coordinate events, open houses, evaluations, or partner team nights.
Build and maintain relationships with local schools, clubs, and community organizations.
Support social media and email campaigns with content ideas and onsite execution.
Qualifications Experience & Skills
A baseball and/or softball background is a must-have.
Prior experience managing people in fitness, sports, hospitality, or other service-based businesses.
Comfortable with sales and membership conversations, including handling objections.
Strong organizational skills; able to juggle multiple priorities in a busy environment.
Confident communicator who can lead from the front – on the floor and in meetings.
Monthly revenue and net profit vs. target.
Lead-to-member conversion rate.
Show-to-Close rate.
Class and cage utilization.
Staff retention and engagement.
Compensation $50,000 - $80,000 yearly
About XP Performance Lab XP Performance Lab is a baseball, softball, and field-sports performance facility in Colorado Springs, located across from El Pomar Youth Sports Park. We focus on developing hitters, pitchers, and position players through hitting/pitching lessons, small-group sport-specific training, and year-round access to indoor batting cages.
Our turf is used for baseball, softball, lacrosse, football, and soccer. Our batting cages can also be used for recreational use by teams or individuals.
We’re a coaching-first environment: no random workouts, no ego lifting—just smart programming, clear standards, and athletes getting better every week.
Team members at XP are expected to bring high energy, great communication with parents and athletes, and a willingness to teach fundamentals the right way. If you love diamond sports and field sports, enjoy coaching, and want to help build something special in the local community, XP Performance Lab is a place where you can grow your impact and your career.
#J-18808-Ljbffr
Description
We’re looking for a
General Manager
to own the day-to-day operation of the facility and lead the team. This is a hands-on leadership role for someone who can manage people, drive revenue, and keep the place running like a tight ship.
The
General Manager
runs the daily operation of the gym. You’ll own member experience, personnel management, scheduling, sales performance, and overall execution of company standards on the floor and behind the scenes.
Responsibilities Leadership & Culture
Build and develop a high-performing team through hiring, training, and ongoing coaching.
Lead, coach, and hold staff accountable.
Run weekly team huddles and regular 1:1 check-ins with key staff.
Model the energy, professionalism, and customer service expected from the team.
Oversee lead management, trials, and conversion into ongoing memberships.
Review sales reports and KPIs (leads, shows, closes, retention) and adjust actions weekly.
Close higher-ticket or complex memberships.
Maintain high standards for customer satisfaction, quality, and service delivery.
Management
Direct day-to-day business functions and team operations.
Analyze reports, budgets, and KPIs to inform decisions and maximize profitability.
Partner with leadership on planning, reporting, and long-term vision.
Develop and implement strategies to achieve company goals and drive profitability.
Operations & Service
Ensure cages, classes, camps, and sessions start on time and run accordingly.
Maintain a clean, safe, organized facility (lobby, turf, cages, bathrooms).
Approve staff schedules and ensure adequate coverage during peak hours.
Maintain operational compliance with internal and external standards.
Marketing & Community
Coordinate events, open houses, evaluations, or partner team nights.
Build and maintain relationships with local schools, clubs, and community organizations.
Support social media and email campaigns with content ideas and onsite execution.
Qualifications Experience & Skills
A baseball and/or softball background is a must-have.
Prior experience managing people in fitness, sports, hospitality, or other service-based businesses.
Comfortable with sales and membership conversations, including handling objections.
Strong organizational skills; able to juggle multiple priorities in a busy environment.
Confident communicator who can lead from the front – on the floor and in meetings.
Monthly revenue and net profit vs. target.
Lead-to-member conversion rate.
Show-to-Close rate.
Class and cage utilization.
Staff retention and engagement.
Compensation $50,000 - $80,000 yearly
About XP Performance Lab XP Performance Lab is a baseball, softball, and field-sports performance facility in Colorado Springs, located across from El Pomar Youth Sports Park. We focus on developing hitters, pitchers, and position players through hitting/pitching lessons, small-group sport-specific training, and year-round access to indoor batting cages.
Our turf is used for baseball, softball, lacrosse, football, and soccer. Our batting cages can also be used for recreational use by teams or individuals.
We’re a coaching-first environment: no random workouts, no ego lifting—just smart programming, clear standards, and athletes getting better every week.
Team members at XP are expected to bring high energy, great communication with parents and athletes, and a willingness to teach fundamentals the right way. If you love diamond sports and field sports, enjoy coaching, and want to help build something special in the local community, XP Performance Lab is a place where you can grow your impact and your career.
#J-18808-Ljbffr