Lifepoint Health® is hiring: Receptionist, Family Medicine in West Ishpeming

Company UP Health System Bell is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well‑being so you can provide exceptional care to others. As a Receptionist joining our team, you are embracing a vital mission dedicated to making communities healthier. Schedule Full Time 1.0 FTE, Day Shift Responsibilities The Receptionist is responsible for providing general office support with a variety of clerical activities and related tasks. The Receptionist will answer incoming calls, direct calls appropriately, register patients, collect co‑pays, direct and schedule patients and visitors, act as liaison between patients and medical staff, and assist patients with check‑out. The Receptionist is also responsible for the management of medical records and coordination with others both within and outside the organization to ensure records are complete and accurate. These duties facilitate the sharing of medical records with other HIPAA‑compliant providers and organizations. Follow established policies and procedures, objectives, safety standards, and sensitivity to confidential information. Greets patients and visitors in a prompt, courteous, and helpful manner. Registers patients, verifies and updates necessary information in medical record, as needed and collects co‑pays as appropriate. Maintains appointment schedule and follows office scheduling policies. Answers telephone, directs calls and messages as appropriate, and provides information/routine information in accordance with established procedures, as needed. Processes incoming and outgoing mail and correspondence. Receives lab reports, dictations, x‑rays, and other reports both electronically and on paper and distributes appropriately. Scans required documents into the Electronic Medical Record (EMR) and indexes documents to the appropriate part of the EMR. Purges obsolete records and records that have been scanned into the EMR and files them appropriately. Retrieves records that have been sent to storage as requested by the provider. Sends requested records, either through copying or electronically as appropriate, to other providers and other HIPAA‑compliant agencies as requested. Destroys outdated records following established procedures for retention and destruction. Maintains work area in a neat and orderly manner. Attends meetings as required. Maintains confidentiality in accordance with HIPAA regulations. Supports the culture of service excellence throughout the organization. Actively seeks ways to demonstrate a commitment to continuous improvement and participates in professional development opportunities. Performs other related duties as assigned or requested. Completes annual educational requirements. Computer and/or keyboarding skills required. Exceptional human relations skills, effective oral, listening, and written communication skills, excellent interpersonal skills with customers of various backgrounds. Excellent organizational abilities. Demonstrated teamwork skills. Ability to deal with change. Demonstrates a positive attitude towards initiating continuous improvement. Ability to respond appropriately even in challenging situations. Ability to work without direct supervision. Ability to examine documents for accuracy and completeness. Knowledge of medical records filing systems and billing procedures. Ability to file and maintain patient records, files, reports, and other correspondences. Benefits Comprehensive Benefits: Multiple levels of medical, dental and vision coverage. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short‑and‑long‑term disability, family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance and Union Pension Contributions. Employee Well‑being: Mental, physical, and financial wellness programs (virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. Qualifications Applicants should have a high school diploma or GED. Minimum work experience: One year in customer service; preferred one year in medical office setting. Prior knowledge of medical terminology and knowledge of Athena or similar EHR preferred. Equal opportunity and affirmative action employer looking for diversity in candidates: Minority, Female, Disabled, Protected Veteran. EEOC Statement UP Health System Bell is an Equal Opportunity Employer. UP Health System Bell is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment. Seniority Level Entry level Employment Type Full‑time Job Function Administrative Industries Hospitals and Health Care Location Get notified about new Receptionist jobs in Ishpeming, MI . Referral Program Referrals increase your chances of interviewing at Lifepoint Health® by 2x. #J-18808-Ljbffr