UNC Health
Applications Systems Analyst Sr - Epic MyChart
UNC Health, Morrisville, North Carolina, United States, 27560
Applications Systems Analyst Sr - Epic MyChart
Join to apply for the
Applications Systems Analyst Sr - Epic MyChart
role at
UNC Health Applications Systems Analyst Sr - Epic MyChart
3 weeks ago Be among the first 25 applicants Join to apply for the
Applications Systems Analyst Sr - Epic MyChart
role at
UNC Health Description
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Description
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Summary
Provides expert-level technical support for Epic MyChart, including development, testing, integration, and implementation of patient-facing tools across the health system. Supports enterprise digital health strategy by delivering solutions that enhance patient engagement, streamline workflows, and meet clinical and operational needs. Performs project management, requirements gathering, system design, development, troubleshooting, and vendor coordination with a strong emphasis on Epic MyChart functionality and optimization.
Responsibilities
Epic MyChart Strategy & Solution Design: Collaborates with IT and operational teams to assess needs and evaluate solutions within Epic MyChart, including features like eCheck-In, Open Scheduling, Bedside, and Video Visits. Ensures solutions align with enterprise standards, digital strategy, and regulatory requirements. Provides guidance to other analysts on MyChart configuration best practices and methodologies. Documentation & Support: Develops and maintains clear, comprehensive documentation for MyChart configurations, system changes, enhancements, and troubleshooting efforts. Updates support and technical documentation to reflect current system status and capabilities. Solution Development & Evaluation: Leads or participates in the design and implementation of new MyChart features, integrations, and requests. Assesses feasibility and system impact of enhancements, formulates implementation plans, and drives best practice build for high-impact projects. Cross-functional Collaboration & Technical Consulting: Serves as a subject matter expert for Epic MyChart across clinical, operational, and IT teams. Partners with stakeholders to improve portal utilization and user experience. Participates in system-wide initiatives such as governance councils or strategic working groups focused on digital engagement. Project Updates & Communication: Provides timely updates on task and project status to leadership and stakeholders. Communicates issues, progress, and timelines through written and verbal reports. Supports change management and end-user education as needed.
Preferred Qualifications / Areas of Knowledge (Not Required but Preferred):
Familiarity with Epic MyChart Bedside and Inpatient workflows (e.g., patient education, device testing, and bedside feature configuration). Experience with scheduling/registration MyChart build, such as Open Scheduling, Direct Scheduling, and eCheck-In workflows. Understanding of Care Companion features and collaboration with Ambulatory teams. Experience with MyChart Questionnaire build, particularly as it applies to Bedside or Inpatient use cases. Knowledge of Communication Concepts, including Ticklers and Hello World setup for patient messaging. Strong troubleshooting skills and ability to analyze, identify, and resolve issues independently or in collaboration with other teams. Capability to lead projects or components of initiatives, coordinating with cross-functional teams when necessary. Ability to be onsite for testing, particularly for mobile or device-dependent functionality like MyChart Mobile and MyChart Bedside.
Other Information
Education Requirements:
Bachelor’s degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).
Licensure/Certification Requirements
No licensure or certification required.
Professional Experience Requirements
If a Bachelor's degree: Four (4) years of experience with IT systems and/or related operational experience. If an Associate's degree: Six (6) years of IT systems and/or related operational experience. If a High School diploma or GED: Eight (8) years of IT systems and/or related operational experience.
Knowledge/Skills/and Abilities Requirements
Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.
Job Details
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: ISD Business and Revenue Cycle
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $41.04 - $59.00 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Remote
Work Schedule: Day Job
Location of Job: US:NC:Morrisville
Exempt From Overtime: Exempt: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Wellness and Fitness Services, Hospitals and Health Care, and Medical Practices Referrals increase your chances of interviewing at UNC Health by 2x Sign in to set job alerts for “Senior Application System Analyst” roles.
Sr. Application Reporting and Analytics Analyst
Applications Systems Analyst Sr - Epic Radiant
Commercial Applications Analyst (Remote or Onsite in MA/NC)
Applications Systems Analyst I (Flexible/Hybrid Opportunity)
Applications Systems Analyst Sr - ISD Business and Revenue Cycle
Applications Systems Analyst Sr - Epic Inpatient
Applications Systems Analyst - ISD Clinical Systems
Applications Systems Analyst - Epic Inpatient
Applications Systems Analyst - Epic Inpatient
Epic Systems Analyst II - Business Application
Applications Systems Analyst Sr - Epic Beacon
Applications Systems Analyst I (Flexible/Hybrid Opportunity)
Applications Systems Analyst Sr - ISD Training User Support
Chapel Hill, NC $90,000.00-$102,000.00 5 days ago Applications Systems Analyst - ISD Clinical Systems
Applications Systems Analyst Sr - Epic Radiant
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Join to apply for the
Applications Systems Analyst Sr - Epic MyChart
role at
UNC Health Applications Systems Analyst Sr - Epic MyChart
3 weeks ago Be among the first 25 applicants Join to apply for the
Applications Systems Analyst Sr - Epic MyChart
role at
UNC Health Description
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Description
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Summary
Provides expert-level technical support for Epic MyChart, including development, testing, integration, and implementation of patient-facing tools across the health system. Supports enterprise digital health strategy by delivering solutions that enhance patient engagement, streamline workflows, and meet clinical and operational needs. Performs project management, requirements gathering, system design, development, troubleshooting, and vendor coordination with a strong emphasis on Epic MyChart functionality and optimization.
Responsibilities
Epic MyChart Strategy & Solution Design: Collaborates with IT and operational teams to assess needs and evaluate solutions within Epic MyChart, including features like eCheck-In, Open Scheduling, Bedside, and Video Visits. Ensures solutions align with enterprise standards, digital strategy, and regulatory requirements. Provides guidance to other analysts on MyChart configuration best practices and methodologies. Documentation & Support: Develops and maintains clear, comprehensive documentation for MyChart configurations, system changes, enhancements, and troubleshooting efforts. Updates support and technical documentation to reflect current system status and capabilities. Solution Development & Evaluation: Leads or participates in the design and implementation of new MyChart features, integrations, and requests. Assesses feasibility and system impact of enhancements, formulates implementation plans, and drives best practice build for high-impact projects. Cross-functional Collaboration & Technical Consulting: Serves as a subject matter expert for Epic MyChart across clinical, operational, and IT teams. Partners with stakeholders to improve portal utilization and user experience. Participates in system-wide initiatives such as governance councils or strategic working groups focused on digital engagement. Project Updates & Communication: Provides timely updates on task and project status to leadership and stakeholders. Communicates issues, progress, and timelines through written and verbal reports. Supports change management and end-user education as needed.
Preferred Qualifications / Areas of Knowledge (Not Required but Preferred):
Familiarity with Epic MyChart Bedside and Inpatient workflows (e.g., patient education, device testing, and bedside feature configuration). Experience with scheduling/registration MyChart build, such as Open Scheduling, Direct Scheduling, and eCheck-In workflows. Understanding of Care Companion features and collaboration with Ambulatory teams. Experience with MyChart Questionnaire build, particularly as it applies to Bedside or Inpatient use cases. Knowledge of Communication Concepts, including Ticklers and Hello World setup for patient messaging. Strong troubleshooting skills and ability to analyze, identify, and resolve issues independently or in collaboration with other teams. Capability to lead projects or components of initiatives, coordinating with cross-functional teams when necessary. Ability to be onsite for testing, particularly for mobile or device-dependent functionality like MyChart Mobile and MyChart Bedside.
Other Information
Education Requirements:
Bachelor’s degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).
Licensure/Certification Requirements
No licensure or certification required.
Professional Experience Requirements
If a Bachelor's degree: Four (4) years of experience with IT systems and/or related operational experience. If an Associate's degree: Six (6) years of IT systems and/or related operational experience. If a High School diploma or GED: Eight (8) years of IT systems and/or related operational experience.
Knowledge/Skills/and Abilities Requirements
Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.
Job Details
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: ISD Business and Revenue Cycle
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $41.04 - $59.00 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Remote
Work Schedule: Day Job
Location of Job: US:NC:Morrisville
Exempt From Overtime: Exempt: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Wellness and Fitness Services, Hospitals and Health Care, and Medical Practices Referrals increase your chances of interviewing at UNC Health by 2x Sign in to set job alerts for “Senior Application System Analyst” roles.
Sr. Application Reporting and Analytics Analyst
Applications Systems Analyst Sr - Epic Radiant
Commercial Applications Analyst (Remote or Onsite in MA/NC)
Applications Systems Analyst I (Flexible/Hybrid Opportunity)
Applications Systems Analyst Sr - ISD Business and Revenue Cycle
Applications Systems Analyst Sr - Epic Inpatient
Applications Systems Analyst - ISD Clinical Systems
Applications Systems Analyst - Epic Inpatient
Applications Systems Analyst - Epic Inpatient
Epic Systems Analyst II - Business Application
Applications Systems Analyst Sr - Epic Beacon
Applications Systems Analyst I (Flexible/Hybrid Opportunity)
Applications Systems Analyst Sr - ISD Training User Support
Chapel Hill, NC $90,000.00-$102,000.00 5 days ago Applications Systems Analyst - ISD Clinical Systems
Applications Systems Analyst Sr - Epic Radiant
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr