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Diptyque Paris

Assistant Store Manager (Columbus Circle)

Diptyque Paris, New York, New York, us, 10261

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Assistant Store Manager (Columbus Circle)

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Diptyque Paris .

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes, scented skincare products, and desirable decorative objects. Striking a balance between reverie, nature, and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.

Base pay range $29.00/hr - $30.00/hr

RESPONSIBILITIES

Deliver performance metrics to the plan in store

Analyze store metrics and partner with Store Manager to drive sales with internal and external clients

Contribute to daily/weekly/monthly business analysis and reporting

Cultivate a customer‑centric store culture; be a vocal advocate for needed improvements to support the in‑store customer experience

Actively model outstanding customer care; participate in and lead the execution of top customer strategies

Achieve CRM KPI targets

Assist Store Manager with the development and implementation of Retail Action Plan

Provide constructive feedback to Management on store performance

Execute merchandising strategies and provide suggestions based on sell‑through

Partner with Store Manager to drive associate engagement by building teams committed to a diverse and inclusive environment, supporting a culture of learning and development, and providing consistent feedback that drives employee engagement and retention

Partner with the Store Manager to engage and develop client relationships through multiple channels

People management when Store Manager is absent (e.g., lead, motivate and coach team)

Embed Diptyque values in grooming, language, storytelling, and behaviors and ensure staff is aligned

Ensure Diptyque’s positioning as a luxury brand by providing the highest level of client care and satisfaction

Protect confidential company and/or client information

Be responsible for store operations including opening/closing checklists, implementation and maintenance of company policies, cash handling, store manual updates, emergency procedures, and employee training

Optimize store schedule, organize and plan activities ensuring resources can manage the expected workload

Help prepare and animate daily briefings

Share and explain store performance and sales target daily to the team

Communicate information relative to Diptyque, the market, products and events

Attend meetings and calls in Store Manager’s absence

Stock management and product allocation

Assist in inventory optimization; monitor inventory levels (deliveries, saleables, non‑saleables, transfers, warehouse returns)

REQUIREMENTS

Minimum of 3 years of sales management experience in luxury retail; beauty experience a plus

Bachelor’s Degree in a related field preferred

Ability to analyze selling reports, identify business trends, and react quickly; understanding of retail KPIs

Proven ability to drive positive customer experiences that build loyalty and deliver measurable results

Ability to manage competing priorities; self‑motivated, focused, and proactive

Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)

Industry awareness and strong business acumen

Strong verbal and written communication skills and excellent organizational skills

Passion for the beauty and fragrance industry

Flexibility to work a retail schedule which includes evenings, weekends, and holidays

Commitment to diversity and inclusion Diptyque Paris is committed to fostering an inclusive and diverse workplace where all employees are valued and respected. We believe in the power of collective momentum, recognizing that each individual's unique perspective and contributions drive our success. With a strong emphasis on integrity, we ensure that every team member is treated equitably and given equal opportunities to grow and thrive. Diptyque Paris does not tolerate discrimination of any kind and strives to create an environment where everyone can contribute to their fullest potential.

Compensation and benefits Hourly Rate: $29 - $30. Compensation may include bonus potential, competitive benefits, and other perks.

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