Diptyque Paris
Assistant Store Manager (Columbus Circle)
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Assistant Store Manager (Columbus Circle)
role at
Diptyque Paris .
Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes, scented skincare products, and desirable decorative objects. Striking a balance between reverie, nature, and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.
Base pay range $29.00/hr - $30.00/hr
RESPONSIBILITIES
Deliver performance metrics to the plan in store
Analyze store metrics and partner with Store Manager to drive sales with internal and external clients
Contribute to daily/weekly/monthly business analysis and reporting
Cultivate a customer‑centric store culture; be a vocal advocate for needed improvements to support the in‑store customer experience
Actively model outstanding customer care; participate in and lead the execution of top customer strategies
Achieve CRM KPI targets
Assist Store Manager with the development and implementation of Retail Action Plan
Provide constructive feedback to Management on store performance
Execute merchandising strategies and provide suggestions based on sell‑through
Partner with Store Manager to drive associate engagement by building teams committed to a diverse and inclusive environment, supporting a culture of learning and development, and providing consistent feedback that drives employee engagement and retention
Partner with the Store Manager to engage and develop client relationships through multiple channels
People management when Store Manager is absent (e.g., lead, motivate and coach team)
Embed Diptyque values in grooming, language, storytelling, and behaviors and ensure staff is aligned
Ensure Diptyque’s positioning as a luxury brand by providing the highest level of client care and satisfaction
Protect confidential company and/or client information
Be responsible for store operations including opening/closing checklists, implementation and maintenance of company policies, cash handling, store manual updates, emergency procedures, and employee training
Optimize store schedule, organize and plan activities ensuring resources can manage the expected workload
Help prepare and animate daily briefings
Share and explain store performance and sales target daily to the team
Communicate information relative to Diptyque, the market, products and events
Attend meetings and calls in Store Manager’s absence
Stock management and product allocation
Assist in inventory optimization; monitor inventory levels (deliveries, saleables, non‑saleables, transfers, warehouse returns)
REQUIREMENTS
Minimum of 3 years of sales management experience in luxury retail; beauty experience a plus
Bachelor’s Degree in a related field preferred
Ability to analyze selling reports, identify business trends, and react quickly; understanding of retail KPIs
Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
Ability to manage competing priorities; self‑motivated, focused, and proactive
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
Industry awareness and strong business acumen
Strong verbal and written communication skills and excellent organizational skills
Passion for the beauty and fragrance industry
Flexibility to work a retail schedule which includes evenings, weekends, and holidays
Commitment to diversity and inclusion Diptyque Paris is committed to fostering an inclusive and diverse workplace where all employees are valued and respected. We believe in the power of collective momentum, recognizing that each individual's unique perspective and contributions drive our success. With a strong emphasis on integrity, we ensure that every team member is treated equitably and given equal opportunities to grow and thrive. Diptyque Paris does not tolerate discrimination of any kind and strives to create an environment where everyone can contribute to their fullest potential.
Compensation and benefits Hourly Rate: $29 - $30. Compensation may include bonus potential, competitive benefits, and other perks.
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Assistant Store Manager (Columbus Circle)
role at
Diptyque Paris .
Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes, scented skincare products, and desirable decorative objects. Striking a balance between reverie, nature, and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.
Base pay range $29.00/hr - $30.00/hr
RESPONSIBILITIES
Deliver performance metrics to the plan in store
Analyze store metrics and partner with Store Manager to drive sales with internal and external clients
Contribute to daily/weekly/monthly business analysis and reporting
Cultivate a customer‑centric store culture; be a vocal advocate for needed improvements to support the in‑store customer experience
Actively model outstanding customer care; participate in and lead the execution of top customer strategies
Achieve CRM KPI targets
Assist Store Manager with the development and implementation of Retail Action Plan
Provide constructive feedback to Management on store performance
Execute merchandising strategies and provide suggestions based on sell‑through
Partner with Store Manager to drive associate engagement by building teams committed to a diverse and inclusive environment, supporting a culture of learning and development, and providing consistent feedback that drives employee engagement and retention
Partner with the Store Manager to engage and develop client relationships through multiple channels
People management when Store Manager is absent (e.g., lead, motivate and coach team)
Embed Diptyque values in grooming, language, storytelling, and behaviors and ensure staff is aligned
Ensure Diptyque’s positioning as a luxury brand by providing the highest level of client care and satisfaction
Protect confidential company and/or client information
Be responsible for store operations including opening/closing checklists, implementation and maintenance of company policies, cash handling, store manual updates, emergency procedures, and employee training
Optimize store schedule, organize and plan activities ensuring resources can manage the expected workload
Help prepare and animate daily briefings
Share and explain store performance and sales target daily to the team
Communicate information relative to Diptyque, the market, products and events
Attend meetings and calls in Store Manager’s absence
Stock management and product allocation
Assist in inventory optimization; monitor inventory levels (deliveries, saleables, non‑saleables, transfers, warehouse returns)
REQUIREMENTS
Minimum of 3 years of sales management experience in luxury retail; beauty experience a plus
Bachelor’s Degree in a related field preferred
Ability to analyze selling reports, identify business trends, and react quickly; understanding of retail KPIs
Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
Ability to manage competing priorities; self‑motivated, focused, and proactive
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
Industry awareness and strong business acumen
Strong verbal and written communication skills and excellent organizational skills
Passion for the beauty and fragrance industry
Flexibility to work a retail schedule which includes evenings, weekends, and holidays
Commitment to diversity and inclusion Diptyque Paris is committed to fostering an inclusive and diverse workplace where all employees are valued and respected. We believe in the power of collective momentum, recognizing that each individual's unique perspective and contributions drive our success. With a strong emphasis on integrity, we ensure that every team member is treated equitably and given equal opportunities to grow and thrive. Diptyque Paris does not tolerate discrimination of any kind and strives to create an environment where everyone can contribute to their fullest potential.
Compensation and benefits Hourly Rate: $29 - $30. Compensation may include bonus potential, competitive benefits, and other perks.
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