Cleveland Clinic
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Director Revenue Cycle Management
role at
Cleveland Clinic .
Enjoy a career where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.
The Director of Revenue Cycle Management provides direct supervision to Revenue Cycle managers and supervisors overseeing the organization’s professional accounts receivable. Responsibilities include monitoring integrated Revenue Cycle activities such as billing and no‑response follow‑up. This leader is also responsible for establishing and implementing policies and procedures and for developing and maintaining effective controls over all back‑end Revenue Cycle functions.
A caregiver works remotely from 8:00 a.m. – 5:00 p.m.
Essential Responsibilities
Develop departmental goals, plans, and standards consistent with the clinical, administrative, legal and ethical requirements/objectives of the organization.
Plan, organize and direct all activities related to staffing, including hiring, orienting, evaluating, disciplinary actions and continuing education initiatives.
Prepare departmental budgets and ensure that the department operates in compliance with allocated funding.
Coordinate and direct internal/external audits.
Serve as the primary liaison for resolving issues and escalations, coordinating between internal teams and external stakeholders to ensure timely and accurate billing.
Maintain knowledge of all billing and follow‑up regulations for each of the respective payers and educate departmental personnel on regulatory changes.
Monitor denial trends, drive mitigation efforts, resolve issues and support cash flow by overseeing collections across assigned work groups.
Oversee daily billing operations and collections to drive timely reimbursement.
Demonstrate broad knowledge of applicable statutory, regulatory and administrative requirements relative to departmental operations and ensure compliance with the same.
Continuously monitor the effectiveness of policies and procedures, ensuring that billing is in compliance with all federal, state, and other regulatory requirements.
Make recommendations to Administration relating to improving functions of Revenue Cycle.
Determine when appropriate to develop and implement new policies and/or procedures.
Collaborate with third‑party payors, medical staff, administrative staff, department managers, community leaders and other stakeholders to assist with meeting operational needs of Revenue Cycle Management.
Minimum Qualifications
Bachelor’s degree and at least seven years of experience in a large clinic/group practice or hospital patient accounting operations.
OR Associate’s degree and at least nine years of experience.
OR High School diploma/GED and at least 11 years of experience.
Extensive experience in insurance receivables, including both billing and follow‑up to ensure timely reimbursement.
Certifications/licenses may be required by specific departments.
Preferred Qualifications
Vendor relationship experience.
Strong RCM back‑end experience (physician or hospital billing experience).
Strong knowledge of EPIC.
Successfully managed large remote teams.
Large hospital system RCM back‑end experience (physician or hospital billing) with monthly A/R of $5M or more.
Physical Requirements
Ability to communicate and exchange accurate information.
Ability to perform work in a stationary position for extended periods.
Ability to work with physical records or operate a computer or other office equipment.
In some locations, ability to travel throughout the hospital system.
In some locations, ability to move up to 25 lbs.
Personal Protective Equipment
Follows standard precautions using personal protective equipment as required.
Pay Range Minimum Annual Salary: $101,900.00
Maximum Annual Salary: $155,390.00
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
Seniority Level Director
Employment Type Full‑time
Job Function Other
Industries Hospitals and Health Care
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Director Revenue Cycle Management
role at
Cleveland Clinic .
Enjoy a career where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.
The Director of Revenue Cycle Management provides direct supervision to Revenue Cycle managers and supervisors overseeing the organization’s professional accounts receivable. Responsibilities include monitoring integrated Revenue Cycle activities such as billing and no‑response follow‑up. This leader is also responsible for establishing and implementing policies and procedures and for developing and maintaining effective controls over all back‑end Revenue Cycle functions.
A caregiver works remotely from 8:00 a.m. – 5:00 p.m.
Essential Responsibilities
Develop departmental goals, plans, and standards consistent with the clinical, administrative, legal and ethical requirements/objectives of the organization.
Plan, organize and direct all activities related to staffing, including hiring, orienting, evaluating, disciplinary actions and continuing education initiatives.
Prepare departmental budgets and ensure that the department operates in compliance with allocated funding.
Coordinate and direct internal/external audits.
Serve as the primary liaison for resolving issues and escalations, coordinating between internal teams and external stakeholders to ensure timely and accurate billing.
Maintain knowledge of all billing and follow‑up regulations for each of the respective payers and educate departmental personnel on regulatory changes.
Monitor denial trends, drive mitigation efforts, resolve issues and support cash flow by overseeing collections across assigned work groups.
Oversee daily billing operations and collections to drive timely reimbursement.
Demonstrate broad knowledge of applicable statutory, regulatory and administrative requirements relative to departmental operations and ensure compliance with the same.
Continuously monitor the effectiveness of policies and procedures, ensuring that billing is in compliance with all federal, state, and other regulatory requirements.
Make recommendations to Administration relating to improving functions of Revenue Cycle.
Determine when appropriate to develop and implement new policies and/or procedures.
Collaborate with third‑party payors, medical staff, administrative staff, department managers, community leaders and other stakeholders to assist with meeting operational needs of Revenue Cycle Management.
Minimum Qualifications
Bachelor’s degree and at least seven years of experience in a large clinic/group practice or hospital patient accounting operations.
OR Associate’s degree and at least nine years of experience.
OR High School diploma/GED and at least 11 years of experience.
Extensive experience in insurance receivables, including both billing and follow‑up to ensure timely reimbursement.
Certifications/licenses may be required by specific departments.
Preferred Qualifications
Vendor relationship experience.
Strong RCM back‑end experience (physician or hospital billing experience).
Strong knowledge of EPIC.
Successfully managed large remote teams.
Large hospital system RCM back‑end experience (physician or hospital billing) with monthly A/R of $5M or more.
Physical Requirements
Ability to communicate and exchange accurate information.
Ability to perform work in a stationary position for extended periods.
Ability to work with physical records or operate a computer or other office equipment.
In some locations, ability to travel throughout the hospital system.
In some locations, ability to move up to 25 lbs.
Personal Protective Equipment
Follows standard precautions using personal protective equipment as required.
Pay Range Minimum Annual Salary: $101,900.00
Maximum Annual Salary: $155,390.00
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
Seniority Level Director
Employment Type Full‑time
Job Function Other
Industries Hospitals and Health Care
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