MBK Senior Living
Director of Sales
At MBK Senior Living, we’re committed to putting people first – our residentsandteam members. Exceeding expectations and enriching lives drives our day-to‑day. And it’s all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It’s more than a mantra. It’s part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!
Whether you’re looking for a flexible, part-time job or the pathway to a lasting career, you’ll find it here at MBK Senior Living–and a whole lot more! When you join the MBK Senior Living team, you’ll enjoy:
Impacting lives and building lasting relationships
Executing exceptional signature programs in dining, fitness, wellness, and care
A supportive community team that encourages personal and professional growth and celebrates your success
A fun‑filled, energetic environment that’s centered in hospitality and high-quality service
Competitive salaries
Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs
Education loan assistance & scholarships
Financial and legal services
Team Member discounts
Health and Wellness resources
Full‑time Benefits
Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
Childcare and eldercare assistance
Flexible spending accounts
If you’re looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals – look no further, apply today!
Job Description We are hiring a Director of Sales for our beautiful community, The Charleston at Cedar Hills in Cedar Hills, UT!
Pay: $28 - $32/hr + Commission
Schedule: Monday - Friday 9 a.m. - 5 p.m.
Job Summary The Director of Sales embodies Yoi Shigoto, "the good work," by driving the sales efforts and outcomes of the senior living community, which includes managing inquiries, tours, professional referral development, first impressions, and understanding market trends and updates. The Director of Sales position is incredibly important for setting the stage of MBK Senior Living as the senior living provider of choice from the very first initial contact.
Essential Job Duties
Responsible for community’s sales efforts and outcomes, while maintaining budgeted occupancy by driving qualified inquiries, tours, professional referrals (85%)
Responds to new inquiries from multiple channels and enters all completed sales activities and detailed notes within the CRM in real‑time
Utilizes specific follow‑up plans to achieve desired communication levels with new inquiries
Maintains thorough database management within the CRM in real‑time, with mantra "if it’s not in the database, it didn’t happen."
Serves as the primary point of contact for prospects/families or referral agencies until the move‑in process begins
Assists with training the community team in first‑impression calls and effective tours with prospects and professionals
Works closely with the Executive Director to ensure all community team members understand that sales is everyone’s responsibility
Conducts daily community walk‑through and ensures the community is ready for guests, especially prospects and professionals
Identifies, establishes and maintains positive relationships with industry influencers and key community and strategic partners to assure ongoing referrals and continued opportunities to promote the community and attract residents through outreach efforts
Builds and maintains relationships with professional referrals and maintains outreach efforts weekly (7‑10 face‑to‑face interactions)
Creates, updates and manages quarterly Sales and Marketing Plan with the Executive Director to generate new leads, advance current leads, and close sales
Develops understanding of annual operating budgets, revenue generation and value pricing
Evaluates current market research to understand trends and competition, and adjusts marketing strategy accordingly
Provides concierge team members with relevant information regarding upcoming prospect and professional tours
Maintains up‑to‑date CRM with contact information, detailed notes, and scheduled next steps
Receives community fee and community fee receipt, and delivers to ED/BOM timely to begin the "Moving in the MBK Way" process
Attends, coordinates, and sponsors community networking functions
Interview, train, manage/supervise and resolve problems with Sales Assistant (if applicable)
Attends daily stand‑up, weekly sales & marketing meeting with Executive Director, weekly management and leadership meeting, monthly all‑team member meeting
Works with Executive Director to price the community apartments (both premium and value pricing) to maximize revenue and sales as unit types
Contributes to community revenue generation and pricing strategy
Communicates effectively with Executive Director, Regional Director of Sales, Regional Director of Operations and VP of Sales & Marketing
Non‑Essential Job Duties (15%)
Performs other job duties or special projects as assigned by the Executive Director
Ensures compliance with all federal, state and local laws, regulations and community policies
Displays tact, professionalism and friendliness when dealing with residents, team members and visitors
Shows empathy and professionalism while interacting with prospects and families
Collaborates and leads with a spirit of teamwork and presents a consistent professional and positive image
Confirms that all promotional materials and communication are developed in accordance with MBK principles and core values
Supervisory/Management Responsibilities Sales Assistant = 0 to 1 employee
Minimum Job Requirements
College degree or relevant experience required
Sales and Marketing experience preferred, with a successful track record
Background clearances (as required by government regulations) mandatory
Must complete a health screening and provide negative TB test results within the last 6 months
Must hold a valid state issued driver’s license and insurance
Solid PC skills and familiarity with Microsoft Office Suite (Word, Excel, Outlook, Email, etc.)
Excellent written and verbal communication skills; including ability to speak, write and read English
Comfortable speaking in public settings and presenting to small groups
Preferred Job Requirements
Bachelor’s degree coursework in communications, public relations, marketing or a related field
Successful track record in sales/marketing experience
Ability to work weekends, evenings and flexible hours, available for peak service times and days
Physical Demands
Mobile and able to move intermittently throughout the workday and within community
Sitting for prolonged periods, walking, occasional squatting and reaching overhead
Ability to lift/carry up to 40 pounds
Able to operate a motor vehicle and drive to a community or outside event
Able to assist in moving residents when necessary or in emergency situations
Inspiring Team Environment Inspiring people, creating experiences, and supporting goals are just a few ways MBK Senior Living creates a positive work environment. It’s how we support our team members, serve our residents, and achieve our pursuit – to be the senior living provider of choice in each market we serve.
About MBK Senior Living MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 35 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States. We’re proud to have been ranked among the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a “Great Place to Work” by the Great Place to Work Institute since 2017.
Equal Opportunity Employer MBK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or other protected reason. Our company is committed to providing access, equal opportunity and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities. To request reasonable accommodation, contact talentacquisition@mbk.com.
Regulatory Disclosures for Senior Living Communities with Medicaid Residents An "Excluded Party" is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding. If employed at one of our senior living communities that receives Medicare or Medicaid funding, team members must not be considered an “Excluded Party” as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs. If, as a team member, you learn that you are an Excluded Party at any time, you must present your Excluded Party notice letter to your supervisor immediately.
Other Regulatory Requirements As employed at one of our senior living communities, team members must continually comply with certain laws and regulations that impact the company, including but not limited to state licensing regulations, HIPAA, Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal or state laws relating to team members’ professional licenses.
HIPAA Disclosure All team members prior to commencing employment and once employed must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates’ professional license.
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Whether you’re looking for a flexible, part-time job or the pathway to a lasting career, you’ll find it here at MBK Senior Living–and a whole lot more! When you join the MBK Senior Living team, you’ll enjoy:
Impacting lives and building lasting relationships
Executing exceptional signature programs in dining, fitness, wellness, and care
A supportive community team that encourages personal and professional growth and celebrates your success
A fun‑filled, energetic environment that’s centered in hospitality and high-quality service
Competitive salaries
Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs
Education loan assistance & scholarships
Financial and legal services
Team Member discounts
Health and Wellness resources
Full‑time Benefits
Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
Childcare and eldercare assistance
Flexible spending accounts
If you’re looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals – look no further, apply today!
Job Description We are hiring a Director of Sales for our beautiful community, The Charleston at Cedar Hills in Cedar Hills, UT!
Pay: $28 - $32/hr + Commission
Schedule: Monday - Friday 9 a.m. - 5 p.m.
Job Summary The Director of Sales embodies Yoi Shigoto, "the good work," by driving the sales efforts and outcomes of the senior living community, which includes managing inquiries, tours, professional referral development, first impressions, and understanding market trends and updates. The Director of Sales position is incredibly important for setting the stage of MBK Senior Living as the senior living provider of choice from the very first initial contact.
Essential Job Duties
Responsible for community’s sales efforts and outcomes, while maintaining budgeted occupancy by driving qualified inquiries, tours, professional referrals (85%)
Responds to new inquiries from multiple channels and enters all completed sales activities and detailed notes within the CRM in real‑time
Utilizes specific follow‑up plans to achieve desired communication levels with new inquiries
Maintains thorough database management within the CRM in real‑time, with mantra "if it’s not in the database, it didn’t happen."
Serves as the primary point of contact for prospects/families or referral agencies until the move‑in process begins
Assists with training the community team in first‑impression calls and effective tours with prospects and professionals
Works closely with the Executive Director to ensure all community team members understand that sales is everyone’s responsibility
Conducts daily community walk‑through and ensures the community is ready for guests, especially prospects and professionals
Identifies, establishes and maintains positive relationships with industry influencers and key community and strategic partners to assure ongoing referrals and continued opportunities to promote the community and attract residents through outreach efforts
Builds and maintains relationships with professional referrals and maintains outreach efforts weekly (7‑10 face‑to‑face interactions)
Creates, updates and manages quarterly Sales and Marketing Plan with the Executive Director to generate new leads, advance current leads, and close sales
Develops understanding of annual operating budgets, revenue generation and value pricing
Evaluates current market research to understand trends and competition, and adjusts marketing strategy accordingly
Provides concierge team members with relevant information regarding upcoming prospect and professional tours
Maintains up‑to‑date CRM with contact information, detailed notes, and scheduled next steps
Receives community fee and community fee receipt, and delivers to ED/BOM timely to begin the "Moving in the MBK Way" process
Attends, coordinates, and sponsors community networking functions
Interview, train, manage/supervise and resolve problems with Sales Assistant (if applicable)
Attends daily stand‑up, weekly sales & marketing meeting with Executive Director, weekly management and leadership meeting, monthly all‑team member meeting
Works with Executive Director to price the community apartments (both premium and value pricing) to maximize revenue and sales as unit types
Contributes to community revenue generation and pricing strategy
Communicates effectively with Executive Director, Regional Director of Sales, Regional Director of Operations and VP of Sales & Marketing
Non‑Essential Job Duties (15%)
Performs other job duties or special projects as assigned by the Executive Director
Ensures compliance with all federal, state and local laws, regulations and community policies
Displays tact, professionalism and friendliness when dealing with residents, team members and visitors
Shows empathy and professionalism while interacting with prospects and families
Collaborates and leads with a spirit of teamwork and presents a consistent professional and positive image
Confirms that all promotional materials and communication are developed in accordance with MBK principles and core values
Supervisory/Management Responsibilities Sales Assistant = 0 to 1 employee
Minimum Job Requirements
College degree or relevant experience required
Sales and Marketing experience preferred, with a successful track record
Background clearances (as required by government regulations) mandatory
Must complete a health screening and provide negative TB test results within the last 6 months
Must hold a valid state issued driver’s license and insurance
Solid PC skills and familiarity with Microsoft Office Suite (Word, Excel, Outlook, Email, etc.)
Excellent written and verbal communication skills; including ability to speak, write and read English
Comfortable speaking in public settings and presenting to small groups
Preferred Job Requirements
Bachelor’s degree coursework in communications, public relations, marketing or a related field
Successful track record in sales/marketing experience
Ability to work weekends, evenings and flexible hours, available for peak service times and days
Physical Demands
Mobile and able to move intermittently throughout the workday and within community
Sitting for prolonged periods, walking, occasional squatting and reaching overhead
Ability to lift/carry up to 40 pounds
Able to operate a motor vehicle and drive to a community or outside event
Able to assist in moving residents when necessary or in emergency situations
Inspiring Team Environment Inspiring people, creating experiences, and supporting goals are just a few ways MBK Senior Living creates a positive work environment. It’s how we support our team members, serve our residents, and achieve our pursuit – to be the senior living provider of choice in each market we serve.
About MBK Senior Living MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 35 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States. We’re proud to have been ranked among the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a “Great Place to Work” by the Great Place to Work Institute since 2017.
Equal Opportunity Employer MBK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or other protected reason. Our company is committed to providing access, equal opportunity and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities. To request reasonable accommodation, contact talentacquisition@mbk.com.
Regulatory Disclosures for Senior Living Communities with Medicaid Residents An "Excluded Party" is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding. If employed at one of our senior living communities that receives Medicare or Medicaid funding, team members must not be considered an “Excluded Party” as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs. If, as a team member, you learn that you are an Excluded Party at any time, you must present your Excluded Party notice letter to your supervisor immediately.
Other Regulatory Requirements As employed at one of our senior living communities, team members must continually comply with certain laws and regulations that impact the company, including but not limited to state licensing regulations, HIPAA, Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal or state laws relating to team members’ professional licenses.
HIPAA Disclosure All team members prior to commencing employment and once employed must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates’ professional license.
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