McClendon Center
Community Support Specialist (Behavioral Health)--Monthly Bonus Available
McClendon Center, Washington, District of Columbia, us, 20022
Community Support Specialist (Behavioral Health) – Monthly Bonus Available
1 day ago Be among the first 25 applicants.
Company Description McClendon Center, founded in 1980, is a certified community‑based service provider operating under the District of Columbia Department of Behavioral Health. As a leading not‑for‑profit organization in Washington, DC, the Center provides outpatient behavioral rehabilitation to the mentally ill by fostering creativity, promoting friendship, instilling independence, and providing an outlet for emotional growth and greater participation in the community. The Center operates programs in two locations: a day program near Metro Center and an outpatient service clinic in the NOMA section of DC. With revenues of approximately $9 million and contracts from the Department of Behavioral Health, three managed Medicaid organizations, and grants from various foundations, McClendon Center is a respected and highly rated agency. It was the first independent mental‑health agency in the District to be accredited by the Joint Commission on Accreditation of Healthcare Organizations.
Job Description Principal Accountabilities:
Provides ongoing assessment of consumers’ wants and clearly identified needs, facilitates the development and updating of the service plan, and conducts assessment and diagnostic review every 180 days with no gaps between plans.
Assists and supports consumers in crisis situations.
Assists consumers in applying for all benefits and entitlements such as SSI, Medicaid, Section 8, energy assistance, and other eligible services.
Assists consumers in locating and utilizing community resources such as AA, self‑help groups, and recreational centers.
Locates safe, sanitary, and affordable housing for consumers appropriate for the level of care needed and provides support during transition from different types of housing.
Accompanies consumers to critical services when necessary, especially medication appointments and Center psychiatric appointments.
Teaches consumers to use public transportation and to apply for any reduced fares.
Assists consumers in symptom self‑management, monitors compliance with medication, and manages any response, side effects, or medication problems.
Assists consumers in accessing health‑related services as needed.
Provides education, support, and consultation to consumers’ families and support system as appropriate.
Documents all services provided by billing and writing progress notes no later than 11:59 pm on the next business day following the date of service.
Reviews and updates assessment and diagnostic review and service plans every 180 days with no gaps between plans.
Reports and maintains all consumer‑related correspondence and activities as they occur.
Completes crisis plans and DLA‑20 assessment with the consumer every 180 days.
Provides external monitoring and support when consumers are engaged in services with other agencies.
Participates in the on‑call system that will respond to consumers after hours, during holidays, and on weekends.
Provides advocacy and support for consumers as they navigate social, governmental, and community systems.
Participates in staff meetings, case conferences, and training sessions as appropriate.
Works collaboratively with all collateral agencies demonstrating positive interaction.
From the beginning of the eight‑week employment period, bills an average of 5.00 hours per day for each day worked; productivity is calculated and reported weekly. Productivity will be offset by any approved absences from work. A monthly bonus is available if certain standards are met.
Maintains the confidentiality of consumers at all times and operates within the Code of Ethics of the United States Psychiatric Rehabilitation Association.
Develops familiarity with Joint Commission, Medicaid, and Department of Behavioral Health (DBH) standards and compliance requirements, and assists in maintaining Joint Commission accreditation, Medicaid compliance, and DBH.
May perform other duties as assigned.
Qualifications
High school diploma required.
One (1) to four (4) years of experience in a social services or nonprofit environment; experience in a mental health or similar agency is highly desired.
Ability to work flexible hours as required, including evenings and weekends.
Specialized Knowledge and Skills Requirements
Ability to coordinate with a multi‑disciplinary team within an outpatient mental health agency.
A superior communicator, who shares information readily and concisely, listens as well as gives advice, and respects the abilities of others.
Knowledge of sound ethical practices and principles related to the care of mental health consumers.
Excellent written and verbal communication skills.
Excellent computer skills, including operating Microsoft Office Suite programs.
Knowledge and ability to navigate an Electronic Medical Record (EMR), including data entry.
Ability to relate to adults diagnosed with serious and persistent mental illness, using knowledge of concepts, principles, and theories related to mental health and mental illness.
Ability to perform amicably in an environment serving the seriously and persistently mentally ill adult population.
Ability to respect and uphold client confidentiality.
Ability to exhibit a high level of organizational skills and prioritize and multi‑task without direct supervision.
Additional Information At McClendon Center you will find powerful resources for career‑long success, including:
A competitive starting base salary of $43,000 – $50,500 annually based on relevant work experience.
Professional support and career development.
A comprehensive benefits package including 100 % employer‑paid health, dental, and wellness; AFLAC supplemental benefits; four weeks of combined sick and vacation leave; 403(b) retirement employer contributions; incentive programs; tuition stipend; Public Service Loan Forgiveness eligibility; life insurance; EAP (Employee Assistance Program).
Company‑paid holidays.
The latest technology and work tools, including a laptop and iPhone.
If you are ready for a new challenge in your professional career, submit your cover letter and resume online.
Resumes are reviewed on a rolling basis.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position.
McClendon Center is an equal opportunity employer and does not discriminate on the basis of race, color, national and ethnic origin, sex, marital status, religion, or disability.
No phone calls, please. Note: McClendon Center is not accepting resumes or referrals from agencies. If you are a recruiter, search firm, or employment agency, you will not be compensated in any way for your referral of a candidate even if McClendon Center hires the candidate.
#J-18808-Ljbffr
Company Description McClendon Center, founded in 1980, is a certified community‑based service provider operating under the District of Columbia Department of Behavioral Health. As a leading not‑for‑profit organization in Washington, DC, the Center provides outpatient behavioral rehabilitation to the mentally ill by fostering creativity, promoting friendship, instilling independence, and providing an outlet for emotional growth and greater participation in the community. The Center operates programs in two locations: a day program near Metro Center and an outpatient service clinic in the NOMA section of DC. With revenues of approximately $9 million and contracts from the Department of Behavioral Health, three managed Medicaid organizations, and grants from various foundations, McClendon Center is a respected and highly rated agency. It was the first independent mental‑health agency in the District to be accredited by the Joint Commission on Accreditation of Healthcare Organizations.
Job Description Principal Accountabilities:
Provides ongoing assessment of consumers’ wants and clearly identified needs, facilitates the development and updating of the service plan, and conducts assessment and diagnostic review every 180 days with no gaps between plans.
Assists and supports consumers in crisis situations.
Assists consumers in applying for all benefits and entitlements such as SSI, Medicaid, Section 8, energy assistance, and other eligible services.
Assists consumers in locating and utilizing community resources such as AA, self‑help groups, and recreational centers.
Locates safe, sanitary, and affordable housing for consumers appropriate for the level of care needed and provides support during transition from different types of housing.
Accompanies consumers to critical services when necessary, especially medication appointments and Center psychiatric appointments.
Teaches consumers to use public transportation and to apply for any reduced fares.
Assists consumers in symptom self‑management, monitors compliance with medication, and manages any response, side effects, or medication problems.
Assists consumers in accessing health‑related services as needed.
Provides education, support, and consultation to consumers’ families and support system as appropriate.
Documents all services provided by billing and writing progress notes no later than 11:59 pm on the next business day following the date of service.
Reviews and updates assessment and diagnostic review and service plans every 180 days with no gaps between plans.
Reports and maintains all consumer‑related correspondence and activities as they occur.
Completes crisis plans and DLA‑20 assessment with the consumer every 180 days.
Provides external monitoring and support when consumers are engaged in services with other agencies.
Participates in the on‑call system that will respond to consumers after hours, during holidays, and on weekends.
Provides advocacy and support for consumers as they navigate social, governmental, and community systems.
Participates in staff meetings, case conferences, and training sessions as appropriate.
Works collaboratively with all collateral agencies demonstrating positive interaction.
From the beginning of the eight‑week employment period, bills an average of 5.00 hours per day for each day worked; productivity is calculated and reported weekly. Productivity will be offset by any approved absences from work. A monthly bonus is available if certain standards are met.
Maintains the confidentiality of consumers at all times and operates within the Code of Ethics of the United States Psychiatric Rehabilitation Association.
Develops familiarity with Joint Commission, Medicaid, and Department of Behavioral Health (DBH) standards and compliance requirements, and assists in maintaining Joint Commission accreditation, Medicaid compliance, and DBH.
May perform other duties as assigned.
Qualifications
High school diploma required.
One (1) to four (4) years of experience in a social services or nonprofit environment; experience in a mental health or similar agency is highly desired.
Ability to work flexible hours as required, including evenings and weekends.
Specialized Knowledge and Skills Requirements
Ability to coordinate with a multi‑disciplinary team within an outpatient mental health agency.
A superior communicator, who shares information readily and concisely, listens as well as gives advice, and respects the abilities of others.
Knowledge of sound ethical practices and principles related to the care of mental health consumers.
Excellent written and verbal communication skills.
Excellent computer skills, including operating Microsoft Office Suite programs.
Knowledge and ability to navigate an Electronic Medical Record (EMR), including data entry.
Ability to relate to adults diagnosed with serious and persistent mental illness, using knowledge of concepts, principles, and theories related to mental health and mental illness.
Ability to perform amicably in an environment serving the seriously and persistently mentally ill adult population.
Ability to respect and uphold client confidentiality.
Ability to exhibit a high level of organizational skills and prioritize and multi‑task without direct supervision.
Additional Information At McClendon Center you will find powerful resources for career‑long success, including:
A competitive starting base salary of $43,000 – $50,500 annually based on relevant work experience.
Professional support and career development.
A comprehensive benefits package including 100 % employer‑paid health, dental, and wellness; AFLAC supplemental benefits; four weeks of combined sick and vacation leave; 403(b) retirement employer contributions; incentive programs; tuition stipend; Public Service Loan Forgiveness eligibility; life insurance; EAP (Employee Assistance Program).
Company‑paid holidays.
The latest technology and work tools, including a laptop and iPhone.
If you are ready for a new challenge in your professional career, submit your cover letter and resume online.
Resumes are reviewed on a rolling basis.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position.
McClendon Center is an equal opportunity employer and does not discriminate on the basis of race, color, national and ethnic origin, sex, marital status, religion, or disability.
No phone calls, please. Note: McClendon Center is not accepting resumes or referrals from agencies. If you are a recruiter, search firm, or employment agency, you will not be compensated in any way for your referral of a candidate even if McClendon Center hires the candidate.
#J-18808-Ljbffr