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Southwest Convenience Stores, LLC (OXXO USA)

Assistant Store Manager

Southwest Convenience Stores, LLC (OXXO USA), Palestine, Arkansas, United States, 72372

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Assistant Store Manager

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Southwest Convenience Stores, LLC (OXXO USA)

Your application will be reviewed quickly to ensure you are among the first 25 applicants.

Pay Range Base pay range: $16.00/hr - $16.00/hr. Your actual pay will be based on your skills and experience. Please speak with your recruiter for details.

Job Summary The Assistant Store Manager is responsible for the daily operations and success of the retail store. This role ensures the store is well-stocked, clean, and provides excellent customer service while managing financial transactions.

Key Responsibilities

Oversee daily store activities to ensure smooth operations.

Maintain inventory levels by stocking shelves and monitoring supply.

Ensure the store remains clean and organized.

Provide exceptional customer service and resolve issues promptly.

Handle financial transactions accurately and efficiently.

Develop, lead, and support Sales Associates.

Education and Experience

One (1) or more years of experience working in a retail environment (Preferred).

Valid driver’s license and transportation to/from bank and corporate meetings as well as valid vehicle insurance (Required).

Job Requirements

Active listening.

Demonstrating ongoing value.

Ability to take initiative.

Multitasking and prioritization.

Operational excellence.

Time management.

Schedule flexibility is essential; managers are expected to work peak business hours, which may include nights, weekends, and holidays.

Assign tasks, follow up, and counsel employees for not adhering to policies and procedures, excessive cash shortages, and not performing tasks.

Responsible for the continued training, education, and development of all employees in the assigned store as per corporate policies.

Help and aid in recruiting potential candidates.

Manage and resolve customer issues and conflicts in a professional manner.

Have a form of communication to be reached.

Teach and role model customer service and suggestive selling techniques.

Must be able to lift, stand, and remain active for the full shift with frequent movement around the store to assist customers and maintain store image to company standards.

Responsible for unloading deliveries, organizing merchandise, and keeping shelves stocked.

All activities will be performed in support of the strategy and vision of the organization. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must comply with Equal Employment Opportunity laws and applicable regulations.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Sales and Business Development

Industries Retail

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