Logo
Allen Lund Company

Transportation Broker

Allen Lund Company, Kansas City, Missouri, United States, 64101

Save Job

Join to apply for the

Transportation Broker

role at

Allen Lund Company

Our Story

With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow!

We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years!

Why we’re Awesome!!

Inclusive company culture

Training and Development

Competitive Compensation

Unparalleled Benefits & Wellness (we mean really good)!

401k with a generous match

Career Growth Opportunities

Transfer Opportunities

Share in Company ownership

Employee Recognition program

Your Role: Transportation Broker We are looking for Transportation Brokers to join our team! Transportation Brokers assist in managing incoming and outgoing shipping logistics for cargo transportation carriers and shipping companies. The ideal candidate would be responsible for performing daily "check calls" on loads in transit, handling customer related issues and inquiries, and originating the necessary documentation for freight bills. If this is you, or you like a challenge – let’s talk.

What You'll Do (Your Superpowers in Action!) Customer Acquisition & Problem Solving (The Closer)

Sales & Acquisition: Contact new customers and be responsible for customer acquisitions

Relationship Building: Develop and increase profitable volume with existing and newly acquired shippers, and build relationships with developing accounts

Consultation: Use strong relationships to understand customer's business, better qualifying them to identify and solve the customer's problems

Service Excellence: Deliver exceptional customer service

Carrier Management & Pricing (The Negotiator)

Capacity Growth: Contact and build relationships with carriers to increase capacity for specific projects and lanes, thereby increasing the overall capacity for the office and company

Pricing Strategy: Gain up-to-date personal knowledge of market freight rates in order to determine a "fair" price to pay trucks and charge shippers

Rate Negotiation: Offer rates established by Senior Transportation Brokers and management, and negotiate as market demands

Solutions: Recommend solutions for customers to Senior Transportation Brokers and/or management

Logistics & Compliance (The Executor)

Daily Management: Perform daily "check calls" on loads in transit and originate necessary documentation for freight bills

Core Logistics: Handle Freight Brokerage and booking loads

Standards: Uphold the company standard following the company principles of Customer, Company, Office

Skills & Experience (Your Arsenal of Awesome!)

Experience: Minimum of 3 year's experience in Freight Brokerage/customer service. College degree highly desired or equivalent experience

Mindset: Self-motivated, enthusiastic team player who excels in a fast-paced environment

Service & Ethics: Strong customer service orientation and excellent work ethic

Problem Solving: Effective negotiation and problem-solving skills, and ability to handle conflict

Efficiency: Excellent time-management skills with the ability to multitask

Execution: Highly organized and detail-oriented

Aptitude: Ability to quickly process information and make decisions, and work well under pressure in a fast-paced environment

Communication: Excellent and effective communication skills

Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.

Seniority level

Entry level

Employment type

Full-time

Job function Sales, General Business, and Education

Industries

Wireless Services, Telecommunications, and Communications Equipment Manufacturing

Referrals increase your chances of interviewing at Allen Lund Company by 2x

Get notified about new Transportation Broker jobs in

Kansas City, MO .

#J-18808-Ljbffr