Tierra Encantada
District Manager - Greater Twin Cities
Tierra Encantada, Minneapolis, Minnesota, United States, 55400
Tierra Encantada, headquartered in Minneapolis, MN, is the leader in Spanish immersion early education®, providing education and care to children 6 weeks through 6 years of age. Our award‑winning concept has received numerous accolades, including Top 50 Franchise Companies Doing the Most to Champion Diversity by Entrepreneur Magazine and The Americas' Fastest Growing Companies. We are currently in four states and expanding to several new states each year.
Reports To:
Director of Field Operations
Employment Type:
Full-Time
Salary Range:
$65,000 - $75,000 annually
Job Summary:
The District Manager will oversee the day‑to‑day operations, performance, and compliance of corporate centers within their district. The role ensures that each center operates smoothly, meets company standards, and achieves financial and operational targets. The candidate will have a strong multi‑site management background, a passion for early childhood education, and the ability to lead and mentor center directors. This position is expected to be on‑site at one of the centers the manager oversees or at our corporate office in Minneapolis, MN. Bilingual Spanish is preferred.
Key Responsibilities Operational Oversight
Oversee the operations of multiple centers within the district, ensuring each location adheres to company policies, procedures, and quality standards.
Monitor key performance indicators (KPIs) for each center, including enrollment, revenue, staffing, customer satisfaction, and expenses.
Conduct regular site visits to ensure that centers are well‑maintained, compliant with licensing requirements, and operating efficiently.
Enrollment Growth and Financial Efficiency
Drive enrollment initiatives by supporting center directors in executing marketing, community outreach, and family engagement strategies to reach and maintain target enrollment levels.
Analyze staffing needs and optimize scheduling to balance labor costs with enrollment demands, ensuring resources are managed efficiently.
Collaborate with center directors to manage hiring, transitions, and onboarding of staff to maintain continuity of care and foster family satisfaction.
Leadership and Team Development
Provide leadership, coaching, and support to center directors, helping them develop management skills and achieve center goals in alignment with company values.
Lead recruitment, training, and development of center directors and district staff, ensuring that each team member embodies the company's values and mission.
Foster a positive and collaborative team culture, encouraging development of talent based on the company's core values, mission, and strategic goals.
Develop and manage budgets for each center within the district, ensuring financial and enrollment targets are met.
Analyze financial reports and work with center directors to implement strategies for improving profitability, controlling costs, and enhancing operational efficiency.
Review and approve expense reports, purchase orders, and other financial documents for the district.
Quality Assurance and Compliance
Lead by example to cultivate a district‑wide commitment to compliance, safety, and accountability. Ensure all staff prioritise health and safety standards.
Ensure all centers comply with local, state, and federal regulations, as well as company policies related to health, safety, and licensing.
Oversee the implementation of the company's curriculum and educational programs, ensuring consistency and quality across all centers.
Address operational or compliance issues promptly, working with center directors to develop and execute corrective action plans.
Customer and Community Engagement
Serve as a representative of the company within the district, building positive relationships with parents, community partners, and local organisations.
Support center directors in implementing marketing and community outreach initiatives to drive enrollment and increase brand awareness.
Address parent concerns and feedback in a timely and professional manner, ensuring a high level of customer satisfaction.
Strategic Planning and Growth
Work closely with the COO to develop and execute strategic plans for the district, focusing on growth, operational excellence, and customer satisfaction.
Identify opportunities for new center openings within the district and assist in the planning and execution of new site launches.
Participate in company‑wide initiatives and projects aimed at improving overall operations and performance.
Qualifications
Bachelor's degree in Business Administration, Education, or a related field; advanced degree preferred.
Experience in multi‑site management, preferably within the early childhood education or related industry.
Proven track record of successfully managing and improving the performance of multiple locations.
Strong leadership and team‑building skills, with experience in mentoring and developing managers.
Excellent communication, problem‑solving, and decision‑making abilities.
Knowledge of early childhood education best practices and regulatory requirements.
Ability to travel frequently within the district to visit centers and attend meetings.
Bilingual in Spanish
is preferred.
Benefits include medical, dental, and vision insurance; paid parental leave; 12 paid holidays; generous paid time off; 401(k) with employer match; discounted childcare and waitlist priority for enrollment; company‑paid professional development; corporate office amenities (gym, wellness/nursing room, onsite cafeteria with coffee and beverages at no cost, onsite free parking); casual work environment; and employee‑focused events (family picnic, happy hours, team outings, quarterly lunch & learns, employee holiday party).
Once a job offer has been accepted, the candidate must pass a credit and background check. E‑verify is used to verify work authorization status.
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Reports To:
Director of Field Operations
Employment Type:
Full-Time
Salary Range:
$65,000 - $75,000 annually
Job Summary:
The District Manager will oversee the day‑to‑day operations, performance, and compliance of corporate centers within their district. The role ensures that each center operates smoothly, meets company standards, and achieves financial and operational targets. The candidate will have a strong multi‑site management background, a passion for early childhood education, and the ability to lead and mentor center directors. This position is expected to be on‑site at one of the centers the manager oversees or at our corporate office in Minneapolis, MN. Bilingual Spanish is preferred.
Key Responsibilities Operational Oversight
Oversee the operations of multiple centers within the district, ensuring each location adheres to company policies, procedures, and quality standards.
Monitor key performance indicators (KPIs) for each center, including enrollment, revenue, staffing, customer satisfaction, and expenses.
Conduct regular site visits to ensure that centers are well‑maintained, compliant with licensing requirements, and operating efficiently.
Enrollment Growth and Financial Efficiency
Drive enrollment initiatives by supporting center directors in executing marketing, community outreach, and family engagement strategies to reach and maintain target enrollment levels.
Analyze staffing needs and optimize scheduling to balance labor costs with enrollment demands, ensuring resources are managed efficiently.
Collaborate with center directors to manage hiring, transitions, and onboarding of staff to maintain continuity of care and foster family satisfaction.
Leadership and Team Development
Provide leadership, coaching, and support to center directors, helping them develop management skills and achieve center goals in alignment with company values.
Lead recruitment, training, and development of center directors and district staff, ensuring that each team member embodies the company's values and mission.
Foster a positive and collaborative team culture, encouraging development of talent based on the company's core values, mission, and strategic goals.
Develop and manage budgets for each center within the district, ensuring financial and enrollment targets are met.
Analyze financial reports and work with center directors to implement strategies for improving profitability, controlling costs, and enhancing operational efficiency.
Review and approve expense reports, purchase orders, and other financial documents for the district.
Quality Assurance and Compliance
Lead by example to cultivate a district‑wide commitment to compliance, safety, and accountability. Ensure all staff prioritise health and safety standards.
Ensure all centers comply with local, state, and federal regulations, as well as company policies related to health, safety, and licensing.
Oversee the implementation of the company's curriculum and educational programs, ensuring consistency and quality across all centers.
Address operational or compliance issues promptly, working with center directors to develop and execute corrective action plans.
Customer and Community Engagement
Serve as a representative of the company within the district, building positive relationships with parents, community partners, and local organisations.
Support center directors in implementing marketing and community outreach initiatives to drive enrollment and increase brand awareness.
Address parent concerns and feedback in a timely and professional manner, ensuring a high level of customer satisfaction.
Strategic Planning and Growth
Work closely with the COO to develop and execute strategic plans for the district, focusing on growth, operational excellence, and customer satisfaction.
Identify opportunities for new center openings within the district and assist in the planning and execution of new site launches.
Participate in company‑wide initiatives and projects aimed at improving overall operations and performance.
Qualifications
Bachelor's degree in Business Administration, Education, or a related field; advanced degree preferred.
Experience in multi‑site management, preferably within the early childhood education or related industry.
Proven track record of successfully managing and improving the performance of multiple locations.
Strong leadership and team‑building skills, with experience in mentoring and developing managers.
Excellent communication, problem‑solving, and decision‑making abilities.
Knowledge of early childhood education best practices and regulatory requirements.
Ability to travel frequently within the district to visit centers and attend meetings.
Bilingual in Spanish
is preferred.
Benefits include medical, dental, and vision insurance; paid parental leave; 12 paid holidays; generous paid time off; 401(k) with employer match; discounted childcare and waitlist priority for enrollment; company‑paid professional development; corporate office amenities (gym, wellness/nursing room, onsite cafeteria with coffee and beverages at no cost, onsite free parking); casual work environment; and employee‑focused events (family picnic, happy hours, team outings, quarterly lunch & learns, employee holiday party).
Once a job offer has been accepted, the candidate must pass a credit and background check. E‑verify is used to verify work authorization status.
#J-18808-Ljbffr