Alegis, A MedData Company
IT Business Applications Manager
Alegis, A MedData Company, The Woodlands, Texas, United States
Alegis/ MedData is among the nation’s leading providers of medical billing services. For over 35 years, MedData has solidified its leadership position within the billing sector by expanding upon and redefining the typical revenue cycle management processes of coding, billing, and collections.
MedData serves 5,000 physicians across a growing network of 1,000+ facilities throughout the U.S., having built a national presence by becoming experts at the state level. To date, we have handled billing for more than 200 million patients.
Job Description The IT business applications manager is responsible for managing the operational support, maintenance, and development activities for healthcare business applications. The position combines managerial responsibilities with in‑depth hands‑on technical expertise. The manager is responsible for appropriate staffing, staff management, performance management, and continuous service improvement.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide oversight and management to the IT Application team to deliver IT services
Assesses user needs to provide support and proactive service, including analysis of opportunities in order to take advantage of available tools
Acts as a focal point for communicating related system problems within the department and collaborates with other teams and vendors on changes, fixes, and updates
Manages the release process for applications which includes effective department wide and end user communication
Manages testing scripts and identifies opportunities for improvement
Negotiates resolution of conflicting requirements across the agencies and/or departments
Sets and measures performance objectives and provides regular one‑on‑one feedback to all members of the team
Hires and evaluates the performance of direct reports, and provides ongoing coaching and staff development
Addresses individual staff performance problems as needed
Manages delivery and SLAs by guiding incident resolution, problem management, maintenance, and enhancement tickets raised by the end users for assigned applications
Develops relevant metrics, measures and publishes the performance of the services provided and enables continuous improvement activities in collaboration with peer groups
Works closely with all other IT management personnel in identifying, evaluating, selecting, and implementing specific information technologies that support the business plans and IT strategies
Ensure department adheres to policies and procedures that are compliant with industry and regulatory policies
Assists with the preparation of budget for IT systems and services related interfaces and applications
Keeps abreast of new developments and forecasts future trends in the area of application integration in the healthcare industry
Maintains a strong understanding of technology and its application to achieve business objectives
Prepares analysis and or proposals for other enterprise departments when necessary
Serves as an internal consultant to other IT management staff and operations community as needed
Develop and maintain an effective on‑call rotation for 24/7 support
Provides ongoing troubleshooting, support, and maintenance of applications, including 24/7 on call coverage as required
EDUCATION REQUIREMENTS A Bachelor's degree in computer science, management information systems, or related field, or equivalent combination of education and work experience is required.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
MedData is an Equal Opportunity Employer Qualifications
Strong knowledge of business application development in C#.net with SQL Server, testing, preferably in the healthcare field
Experience in a variety of data integration technologies – ETL, flat files, XML, SOAP, etc
Knowledge and understanding of goals and the interdependencies of functional departments and groups (in healthcare industry) and the ability to lead large‑scale complex IT projects in addressing overall business needs
Knowledge and ability to direct a staff in integrating information technology services with the work requirements and deliverables of the unit
Knowledge of informational technology disciplines; e.g., software applications and interfaces, production operations, quality assurance and systems management, etc
Knowledge of project management process and systems, ITIL/ITSM
Excellent written, oral, instructional, presentation, and interpersonal skills focused on motivation and positive attitude
Highly self‑motivated, directed, and change oriented
Ability to handle confrontation with appropriate grace, professionalism, cordiality, and firmness, and manage/resolve disputes appropriately
Ability to communicate concepts in elegant, concise, eloquent form to management and to cross‑functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate
Knowledge of new technologies (in specific field) and maintain and stay abreast of updates and changes
Eight or more years of professional experience with preferably four years in the healthcare industry
Three years of experience in planning and managing IT programs including budgeting, resource management, and delivery development
Previous managerial experience in a healthcare provider organization is a plus
Additional Information All your information will be kept confidential according to EEO guidelines.
This is a Salary, Exempt position. We offer an exceptional benefits package which includes Medical, Dental, Vision, Life Insurance, Short and Long Term disability as well as a 401K plan.
MedData provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
Pay is commensurate with experience + Benefits, Sick & Vacation time, and paid holidays
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MedData serves 5,000 physicians across a growing network of 1,000+ facilities throughout the U.S., having built a national presence by becoming experts at the state level. To date, we have handled billing for more than 200 million patients.
Job Description The IT business applications manager is responsible for managing the operational support, maintenance, and development activities for healthcare business applications. The position combines managerial responsibilities with in‑depth hands‑on technical expertise. The manager is responsible for appropriate staffing, staff management, performance management, and continuous service improvement.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide oversight and management to the IT Application team to deliver IT services
Assesses user needs to provide support and proactive service, including analysis of opportunities in order to take advantage of available tools
Acts as a focal point for communicating related system problems within the department and collaborates with other teams and vendors on changes, fixes, and updates
Manages the release process for applications which includes effective department wide and end user communication
Manages testing scripts and identifies opportunities for improvement
Negotiates resolution of conflicting requirements across the agencies and/or departments
Sets and measures performance objectives and provides regular one‑on‑one feedback to all members of the team
Hires and evaluates the performance of direct reports, and provides ongoing coaching and staff development
Addresses individual staff performance problems as needed
Manages delivery and SLAs by guiding incident resolution, problem management, maintenance, and enhancement tickets raised by the end users for assigned applications
Develops relevant metrics, measures and publishes the performance of the services provided and enables continuous improvement activities in collaboration with peer groups
Works closely with all other IT management personnel in identifying, evaluating, selecting, and implementing specific information technologies that support the business plans and IT strategies
Ensure department adheres to policies and procedures that are compliant with industry and regulatory policies
Assists with the preparation of budget for IT systems and services related interfaces and applications
Keeps abreast of new developments and forecasts future trends in the area of application integration in the healthcare industry
Maintains a strong understanding of technology and its application to achieve business objectives
Prepares analysis and or proposals for other enterprise departments when necessary
Serves as an internal consultant to other IT management staff and operations community as needed
Develop and maintain an effective on‑call rotation for 24/7 support
Provides ongoing troubleshooting, support, and maintenance of applications, including 24/7 on call coverage as required
EDUCATION REQUIREMENTS A Bachelor's degree in computer science, management information systems, or related field, or equivalent combination of education and work experience is required.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
MedData is an Equal Opportunity Employer Qualifications
Strong knowledge of business application development in C#.net with SQL Server, testing, preferably in the healthcare field
Experience in a variety of data integration technologies – ETL, flat files, XML, SOAP, etc
Knowledge and understanding of goals and the interdependencies of functional departments and groups (in healthcare industry) and the ability to lead large‑scale complex IT projects in addressing overall business needs
Knowledge and ability to direct a staff in integrating information technology services with the work requirements and deliverables of the unit
Knowledge of informational technology disciplines; e.g., software applications and interfaces, production operations, quality assurance and systems management, etc
Knowledge of project management process and systems, ITIL/ITSM
Excellent written, oral, instructional, presentation, and interpersonal skills focused on motivation and positive attitude
Highly self‑motivated, directed, and change oriented
Ability to handle confrontation with appropriate grace, professionalism, cordiality, and firmness, and manage/resolve disputes appropriately
Ability to communicate concepts in elegant, concise, eloquent form to management and to cross‑functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate
Knowledge of new technologies (in specific field) and maintain and stay abreast of updates and changes
Eight or more years of professional experience with preferably four years in the healthcare industry
Three years of experience in planning and managing IT programs including budgeting, resource management, and delivery development
Previous managerial experience in a healthcare provider organization is a plus
Additional Information All your information will be kept confidential according to EEO guidelines.
This is a Salary, Exempt position. We offer an exceptional benefits package which includes Medical, Dental, Vision, Life Insurance, Short and Long Term disability as well as a 401K plan.
MedData provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
Pay is commensurate with experience + Benefits, Sick & Vacation time, and paid holidays
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