Executive Director, AI-Powered Servicing Transformation

A leading financial services firm in Columbus, Ohio, is seeking an Executive Director of Transformation & Servicing Innovation to spearhead strategic operations. This role demands 15 years of leadership experience with a focus on AI and large-scale business transformation. You will define transformative initiatives, promote innovation, and enhance operational efficiencies across a vast organization. The ideal candidate has extensive expertise in customer service environments, strategic problem-solving, and a strong analytical background. This position provides an opportunity to significantly impact customer satisfaction and operational performance. #J-18808-Ljbffr