GCI Communication Corp.
GCI's Mgr, Customer Service Sales Operations will act as the face of the company to thousands of customers and potential customers across the state of Alaska. Manage and lead customer service sales teams to deliver superior customer experience and meet or exceed sales goals. Foster a customer-centered culture and ensure real-time floor coordination and observation by prioritizing being present and available on the sales floor interacting with customers and employees. Accountable for team results, ensuring employees deliver prompt and professional assistance, and provide accurate information on company products, promotions, and services.
Required:
A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis. High School diploma or equivalent. Bachelor's degree in business management, marketing, communications, or related field. Minimum of five (5) years of experience in a customer service and sales environment. Including a minimum of three (3) years in a supervisory or management position; may be substituted with equivalent demonstrated functional leadership experience. Preferred:
Relevant telecom industry or job-specific certifications. EEO:
GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. Seniority level:
Mid-Senior level Employment type:
Full-time Job function:
Customer Service and Sales Industries:
Telecommunications Location: Juneau, AK | Salary: $65,000.00-$80,000.00
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A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis. High School diploma or equivalent. Bachelor's degree in business management, marketing, communications, or related field. Minimum of five (5) years of experience in a customer service and sales environment. Including a minimum of three (3) years in a supervisory or management position; may be substituted with equivalent demonstrated functional leadership experience. Preferred:
Relevant telecom industry or job-specific certifications. EEO:
GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. Seniority level:
Mid-Senior level Employment type:
Full-time Job function:
Customer Service and Sales Industries:
Telecommunications Location: Juneau, AK | Salary: $65,000.00-$80,000.00
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