Biltmore
Job Description
The Director of Catering oversees the full strategy, sales, planning, and execution of weddings and social events across the estate. This leadership role is responsible for revenue growth, client relationship management, and operational excellence throughout the event lifecycle—from inquiry and contracting through planning, production, and post-event follow-up.
Acting as the primary liaison between clients and internal departments, the Director ensures each event is designed, financially optimized, and flawlessly executed. The Director leads a high‑performing team, fosters cross‑department communication, and participates in executive and leadership committees.
Responsibilities
Lead, mentor, and develop the catering sales and service team to achieve and exceed revenue, service, and quality goals.
Develop and implement strategic sales plans and venue utilization strategies that maximize revenue while maintaining high guest satisfaction.
Oversee sales activities for weddings and social events, including inquiries, proposals, site visits, negotiations, contracting and post‑event billing.
Serve as the executive point of contact for high‑profile or complex events as needed.
Ensure timely and thorough event planning, including BEOs, group resumes, inter‑department communication and reporting.
Maintain strong cross‑department relationships to ensure flawless event execution.
Maintain visible leadership presence during peak event periods.
Maintain external vendor relationships.
Oversee departmental budget, expenses, and forecasting.
Monitor trends and competitive landscape to identify opportunities.
Partner with Marketing, Lodging and Culinary teams to enhance the client experience.
Actively participate in regular executive committee, leadership and departmental meetings.
Other duties as assigned.
Seniority Level
Director
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industries
Hospitality
Referrals increase your chances of interviewing at Biltmore by 2x. Get notified about new Director of Catering jobs in Asheville, NC.
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Acting as the primary liaison between clients and internal departments, the Director ensures each event is designed, financially optimized, and flawlessly executed. The Director leads a high‑performing team, fosters cross‑department communication, and participates in executive and leadership committees.
Responsibilities
Lead, mentor, and develop the catering sales and service team to achieve and exceed revenue, service, and quality goals.
Develop and implement strategic sales plans and venue utilization strategies that maximize revenue while maintaining high guest satisfaction.
Oversee sales activities for weddings and social events, including inquiries, proposals, site visits, negotiations, contracting and post‑event billing.
Serve as the executive point of contact for high‑profile or complex events as needed.
Ensure timely and thorough event planning, including BEOs, group resumes, inter‑department communication and reporting.
Maintain strong cross‑department relationships to ensure flawless event execution.
Maintain visible leadership presence during peak event periods.
Maintain external vendor relationships.
Oversee departmental budget, expenses, and forecasting.
Monitor trends and competitive landscape to identify opportunities.
Partner with Marketing, Lodging and Culinary teams to enhance the client experience.
Actively participate in regular executive committee, leadership and departmental meetings.
Other duties as assigned.
Seniority Level
Director
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industries
Hospitality
Referrals increase your chances of interviewing at Biltmore by 2x. Get notified about new Director of Catering jobs in Asheville, NC.
#J-18808-Ljbffr