Uber
Sr. Product Manager, Membership Experiential Benefits
Uber, San Francisco, California, United States, 94199
Sr. Product Manager, Membership Experiential Benefits
Uber
Join Uber as a Senior Product Manager focused on Membership Experiential Benefits.
About The Role Do you have a passion for designing experiences that bring clarity, ease, and delight to people's everyday lives? The Uber One team is seeking a strategic and creative product leader to redefine how members experience and perceive value through use case‑specific and experiential benefits. Our mission is simple: ensure every member not only understands the value of Uber One but feels it—whether during a daily commute, a night out, or a trip abroad. With more than 40M members globally, we're only beginning to unlock what a truly world‑class membership can mean for Uber.
As the Experiential Benefits PM for Uber One, you’ll design, evaluate, and evolve benefits that connect deeply to real‑world use cases. You’ll focus on building seamless onboarding and education experiences that help members confidently unlock value, while also testing new frameworks—such as contextual prompts, milestones, and challenges—that encourage discovery and cross‑line‑of‑business (XLOB) engagement.
You’ll balance creativity with analytical rigor: assessing which benefits drive genuine behavioral change, which deliver emotional or perceived value, and which deliver measurable efficiency and retention impact. By combining user insights, experimentation, and partnership across Rides, Eats, and other Uber verticals, you’ll ensure Uber One feels consistently rewarding—wherever and however members choose to move.
What You’ll Do
Design and build new benefits for the Uber One member that deliver value within specific uses and drive efficient engagement.
Create magical surprise and delight experiences that make members feel valued and treated like a VIP on the platform.
Define, own, and execute the product roadmap, working closely with cross‑functional counterparts (Engineering, Data Science, Design, Operations, and more).
Partner with a dedicated team of engineers to communicate product requirements, oversee feature builds, and ensure timely releases.
Work with other teams, like core product, user research, and design, to develop product specifications that enhance our membership program.
Run experiments and monitor the performance of new features to assess effectiveness and identify opportunities for iteration.
Basic Qualifications
Product Experience: 5+ years of product management experience delivering highly successful and innovative products.
Leadership Experience: Proven ability to set and deliver on a strategy, working with multiple cross‑functional stakeholders, accountable for outcomes.
UX‑oriented: Think creatively about how to make features and experiences engaging and fun for users in a memorable way.
Research‑driven: Continuously gather research and insights to deepen engagement across the Uber platform.
Data chops: Use data to make decisions without analysis paralysis.
Technical depth: Experience collaborating with engineers on technical architecture and scope trade‑offs.
Strategic: Craft coherent product vision, multi‑year strategy, and quarterly roadmap that the team and business rally behind.
Business‑mindset: Own both user metrics and business performance metrics, optimizing for business success.
Passionate about Consumer CX: Execution‑focused, curious, and teachable.
Preferred Qualifications
Demonstrated customer obsession and a clear track record of delivering elegant solutions for true user problems.
High bar for own contributions, those you work with, and the products you work on.
Experience running experiments to assess the effectiveness of releases and iterating on features based on clear business metrics.
Previous subscription experience launching products across global markets.
Compensation For New York, NY‑based roles: USD$190,000 – USD$211,000 per year. For San Francisco, CA‑based roles: USD$190,000 – USD$211,000 per year. All U.S. locations: eligible for Uber’s bonus program, equity award & other types of compensation. Eligible for various benefits. Learn more at https://www.uber.com/careers/benefits.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Product Management and Marketing
Industry Internet Marketplace Platforms
#J-18808-Ljbffr
Join Uber as a Senior Product Manager focused on Membership Experiential Benefits.
About The Role Do you have a passion for designing experiences that bring clarity, ease, and delight to people's everyday lives? The Uber One team is seeking a strategic and creative product leader to redefine how members experience and perceive value through use case‑specific and experiential benefits. Our mission is simple: ensure every member not only understands the value of Uber One but feels it—whether during a daily commute, a night out, or a trip abroad. With more than 40M members globally, we're only beginning to unlock what a truly world‑class membership can mean for Uber.
As the Experiential Benefits PM for Uber One, you’ll design, evaluate, and evolve benefits that connect deeply to real‑world use cases. You’ll focus on building seamless onboarding and education experiences that help members confidently unlock value, while also testing new frameworks—such as contextual prompts, milestones, and challenges—that encourage discovery and cross‑line‑of‑business (XLOB) engagement.
You’ll balance creativity with analytical rigor: assessing which benefits drive genuine behavioral change, which deliver emotional or perceived value, and which deliver measurable efficiency and retention impact. By combining user insights, experimentation, and partnership across Rides, Eats, and other Uber verticals, you’ll ensure Uber One feels consistently rewarding—wherever and however members choose to move.
What You’ll Do
Design and build new benefits for the Uber One member that deliver value within specific uses and drive efficient engagement.
Create magical surprise and delight experiences that make members feel valued and treated like a VIP on the platform.
Define, own, and execute the product roadmap, working closely with cross‑functional counterparts (Engineering, Data Science, Design, Operations, and more).
Partner with a dedicated team of engineers to communicate product requirements, oversee feature builds, and ensure timely releases.
Work with other teams, like core product, user research, and design, to develop product specifications that enhance our membership program.
Run experiments and monitor the performance of new features to assess effectiveness and identify opportunities for iteration.
Basic Qualifications
Product Experience: 5+ years of product management experience delivering highly successful and innovative products.
Leadership Experience: Proven ability to set and deliver on a strategy, working with multiple cross‑functional stakeholders, accountable for outcomes.
UX‑oriented: Think creatively about how to make features and experiences engaging and fun for users in a memorable way.
Research‑driven: Continuously gather research and insights to deepen engagement across the Uber platform.
Data chops: Use data to make decisions without analysis paralysis.
Technical depth: Experience collaborating with engineers on technical architecture and scope trade‑offs.
Strategic: Craft coherent product vision, multi‑year strategy, and quarterly roadmap that the team and business rally behind.
Business‑mindset: Own both user metrics and business performance metrics, optimizing for business success.
Passionate about Consumer CX: Execution‑focused, curious, and teachable.
Preferred Qualifications
Demonstrated customer obsession and a clear track record of delivering elegant solutions for true user problems.
High bar for own contributions, those you work with, and the products you work on.
Experience running experiments to assess the effectiveness of releases and iterating on features based on clear business metrics.
Previous subscription experience launching products across global markets.
Compensation For New York, NY‑based roles: USD$190,000 – USD$211,000 per year. For San Francisco, CA‑based roles: USD$190,000 – USD$211,000 per year. All U.S. locations: eligible for Uber’s bonus program, equity award & other types of compensation. Eligible for various benefits. Learn more at https://www.uber.com/careers/benefits.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Product Management and Marketing
Industry Internet Marketplace Platforms
#J-18808-Ljbffr