Salesforce, Inc.
Principal Product Manager, AI Agents for Sales
Salesforce, Inc., San Francisco, California, United States, 94199
*To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.*Job CategoryProductJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.**Organization Overview:**
Digital Enterprise Technology connects people and technology to transform the future of work at Salesforce. Guided by our core values of Trust, Customer Success, Equality, Innovation, and Sustainability, we deliver business outcomes that fuel growth, drive competitive advantage, and empower our employees and customers globally. DET’s scope stretches beyond traditional IT: We are also strategic partners, advocating for the best outcomes for our customers, always innovating, and helping to shape the future of work.
We oversee technology strategy, Salesforce on Salesforce, customer and partner enablement, applications engineering, infrastructure, collaboration, enterprise operations, architecture, and program enablement. We are Customer Zero, the best example of Salesforce products delivered globally, at scale, sustainably.
**Role Overview:**
We’re looking for a strategic and execution-driven **Principal Product Manager** with deep Salesforce expertise (Sales Cloud, Agentforce Platform, AI) to lead the agentic vision and delivery of intelligent AI agents that power our world-class Sales organization.
As **Customer Zero**, you’ll define the product strategy, roadmap, and execution plan for scalable, secure, and high-impact AI-powered agent experiences across our internal Sales teams. Your work will directly enhance seller productivity and transform how we use Salesforce’s platform to drive innovation from within. You will lead a global team of Product Managers focused on AI agents and automation platform capabilities, while fostering a culture of excellence, innovation, and cross-cloud collaboration.**Key Responsibilities:*** **Advanced AI Research & Experimentation:** Lead exploration and application of cutting-edge AI techniques—including reasoning models, multimodal & cross-modal AI
Digital Enterprise Technology connects people and technology to transform the future of work at Salesforce. Guided by our core values of Trust, Customer Success, Equality, Innovation, and Sustainability, we deliver business outcomes that fuel growth, drive competitive advantage, and empower our employees and customers globally. DET’s scope stretches beyond traditional IT: We are also strategic partners, advocating for the best outcomes for our customers, always innovating, and helping to shape the future of work.
We oversee technology strategy, Salesforce on Salesforce, customer and partner enablement, applications engineering, infrastructure, collaboration, enterprise operations, architecture, and program enablement. We are Customer Zero, the best example of Salesforce products delivered globally, at scale, sustainably.
**Role Overview:**
We’re looking for a strategic and execution-driven **Principal Product Manager** with deep Salesforce expertise (Sales Cloud, Agentforce Platform, AI) to lead the agentic vision and delivery of intelligent AI agents that power our world-class Sales organization.
As **Customer Zero**, you’ll define the product strategy, roadmap, and execution plan for scalable, secure, and high-impact AI-powered agent experiences across our internal Sales teams. Your work will directly enhance seller productivity and transform how we use Salesforce’s platform to drive innovation from within. You will lead a global team of Product Managers focused on AI agents and automation platform capabilities, while fostering a culture of excellence, innovation, and cross-cloud collaboration.**Key Responsibilities:*** **Advanced AI Research & Experimentation:** Lead exploration and application of cutting-edge AI techniques—including reasoning models, multimodal & cross-modal AI