Lucky Strike Entertainment
1 day ago Be among the first 25 applicants
Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our General Managers help bring this vision to life every day for guests of their centers—and have a great time doing so. The General Manager role is an active one where you’re on your feet, coordinating multiple team members, and problem‑solving in real time.
Our General Managers oversee all aspects of how their centers operate, from entertainment to food & beverage sales, to the property and its equipment as a whole. Through it all, our General Managers work hard to cultivate an exceptional team environment so that all staff members can perform at a consistently high level. Make no mistake: this is definitely NOT your typical job (spoiler alert: it’s way better).
ESSENTIAL DUTIES
Generate & monitor center revenue: help develop financial operational plans/budgets and monitor performance to achieve center’s financial goals, including driving food & beverage sales, reviewing and controlling labor costs and other expenses.
Be an operational pro: manage day‑to‑day operations of your center, scheduling, planning, organizing, and communicating effectively with your team.
Train your team: supervise and direct regular training for all staff members making sure they are proficient in guest service, food & beverage operations, loss prevention, and company operating standards; supervise direct reports such as Assistant General Managers, Facility Managers Kitchen Managers, and Event Managers.
Review center performance: manage multiple departments efficiently, conduct regular meetings with management to review performance and offer direction; review profit & loss statements weekly/monthly and adjust action plans accordingly.
Rally the troops: keep morale high for your team and address any center‑level HR or loss prevention issues as they arise.
Make guests priority #1: achieve and maintain overall guest service goals; ensure that customer complaints are resolved appropriately and guests are completely satisfied.
Drive food & beverage sales: oversee management and expansion of your center’s Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in dining offerings; provide ongoing training to maintain consistent execution of corporate initiatives.
Remain flexible: ability to work varying shifts, from weekends to holidays, and extended workdays as needed.
WHO YOU ARE As a General Manager, you’re a customer service pro who thrives in fast‑paced environments and is highly attuned to the guest experience. You’re accountable for your performance (and that of the teams you manage) and are a strong team player. You’re an extraordinary problem‑solver, with at least a few years of full‑service restaurant management experience.
DESIRED SKILLS
5+ years of management experience in full‑service kitchen, bar, restaurant, and food service operations.
Bachelor’s degree.
Basic business math, accounting skills, and strong analytical/decision‑making skills.
Strong team player and exceptional people developer.
Customer service pro.
Knowledge of POS register systems.
Solid communication skills.
WORK ENVIRONMENT / PHYSICAL DEMANDS
Typical entertainment environment where you will walk, bend, and stand for periods of time, and may lift objects with some assistance.
WHO WE ARE Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location‑based entertainment platforms. With over 360 locations across North America, Lucky Strike provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans worldwide. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
Lucky Strike Entertainment offers performance‑based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits.
#J-18808-Ljbffr
Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our General Managers help bring this vision to life every day for guests of their centers—and have a great time doing so. The General Manager role is an active one where you’re on your feet, coordinating multiple team members, and problem‑solving in real time.
Our General Managers oversee all aspects of how their centers operate, from entertainment to food & beverage sales, to the property and its equipment as a whole. Through it all, our General Managers work hard to cultivate an exceptional team environment so that all staff members can perform at a consistently high level. Make no mistake: this is definitely NOT your typical job (spoiler alert: it’s way better).
ESSENTIAL DUTIES
Generate & monitor center revenue: help develop financial operational plans/budgets and monitor performance to achieve center’s financial goals, including driving food & beverage sales, reviewing and controlling labor costs and other expenses.
Be an operational pro: manage day‑to‑day operations of your center, scheduling, planning, organizing, and communicating effectively with your team.
Train your team: supervise and direct regular training for all staff members making sure they are proficient in guest service, food & beverage operations, loss prevention, and company operating standards; supervise direct reports such as Assistant General Managers, Facility Managers Kitchen Managers, and Event Managers.
Review center performance: manage multiple departments efficiently, conduct regular meetings with management to review performance and offer direction; review profit & loss statements weekly/monthly and adjust action plans accordingly.
Rally the troops: keep morale high for your team and address any center‑level HR or loss prevention issues as they arise.
Make guests priority #1: achieve and maintain overall guest service goals; ensure that customer complaints are resolved appropriately and guests are completely satisfied.
Drive food & beverage sales: oversee management and expansion of your center’s Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in dining offerings; provide ongoing training to maintain consistent execution of corporate initiatives.
Remain flexible: ability to work varying shifts, from weekends to holidays, and extended workdays as needed.
WHO YOU ARE As a General Manager, you’re a customer service pro who thrives in fast‑paced environments and is highly attuned to the guest experience. You’re accountable for your performance (and that of the teams you manage) and are a strong team player. You’re an extraordinary problem‑solver, with at least a few years of full‑service restaurant management experience.
DESIRED SKILLS
5+ years of management experience in full‑service kitchen, bar, restaurant, and food service operations.
Bachelor’s degree.
Basic business math, accounting skills, and strong analytical/decision‑making skills.
Strong team player and exceptional people developer.
Customer service pro.
Knowledge of POS register systems.
Solid communication skills.
WORK ENVIRONMENT / PHYSICAL DEMANDS
Typical entertainment environment where you will walk, bend, and stand for periods of time, and may lift objects with some assistance.
WHO WE ARE Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location‑based entertainment platforms. With over 360 locations across North America, Lucky Strike provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans worldwide. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
Lucky Strike Entertainment offers performance‑based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits.
#J-18808-Ljbffr