Mejuri
Lead Piercer (Part-time) – Mejuri
Since 2015, Mejuri has reimagined fine jewelry in the modern world – shifting it from a traditional gift to a personal choice rooted in self‑expression. Founded by third‑generation jeweller Noura Sakkijha, the brand is committed to responsible sourcing, sustainable practices and philanthropic initiatives that reflect its values and long‑term vision. The Role
At Mejuri, we’re not your run‑of‑the‑mill piercing studio – we’re a vibrant community of artists, explorers and jewelry enthusiasts. As we expand our reach across Canada, the US, UK and Australia, we want you to be part of it! As our Piercing Lead, you’ll be the heartbeat of the Mejuri Piercing Studio, elevating customer service, boosting profitability and creating an environment where jewelry dreams come true. What Awaits You
Cutting‑Edge Studios: Work with state‑of‑the‑art equipment and studios that redefine the piercing experience, including needle piercing and gold and titanium jewelry. Collaboration and Learning: Network with fellow piercers, exchange insights and elevate your craft. Mentorship: If you’re passionate about sharing knowledge, mentorship opportunities await. Flexible Roles: Whether you’re seeking a full‑time adventure or part‑time excitement, we’ve got you covered. Interested in relocating to another market? We are open to discussing roles across all our locations. Compensation: Top wages in the industry including bonus, tip potential and benefits (for full‑time roles). Customer Experience
Oversee the piercing customer journey from start to finish, including seamless greeting, check‑in, styling, transaction and service experience including aftercare education. Possess a calm and professional demeanour in piercing services to provide the best experience to clients, embodying Mejuri values throughout every interaction. Act as an ambassador of Mejuri and promote customer awareness of the brand and Mejuri’s piercing studios, building a strong local clientele. Communicate insights and opportunities relating to piercing products and services back to the Store Manager & Store Services when necessary. Work closely with the Store Manager on consistent improvements to the flow and process of the piercing studio. Collaborate with store staff to update the schedule and online booking service. Explain proper aftercare to each client, ensuring they are well‑informed of signs and symptoms of infection for the follow‑up period and tailoring information to specific materials and individual needs. Thoroughly explain service procedure and risks to clients, identifying any medical concerns that may prevent piercing before the service and providing suggested care for any complications that may arise. On the sales floor, lead by example and validate the quality of the in‑store customer experience by communicating, training and upholding expectations on the team. Ensure positive customer experience and promotion of service offerings including piercing, engraving and other offerings. Operations
Oversee and manage all aspects of the piercing studio, working closely with the Store Services team and Store Manager. Support inventory management and feedback with Operations Lead & Store Services team to ensure optimal quantities and assortment are available at all times. Ensure health and safety standards are maintained by following internal standards, local guidelines and regulatory requirements, while ensuring excellent cleanliness, maintenance of sharps and biohazard waste, and meeting physical space requirements. Uphold legal compliance in all customer interactions, including verifying proper identification, waivers and local law requirements. Update Store Manager & Store Services Team on all local laws and protocol updates. Remain knowledgeable on Mejuri products and become an expert on the piercing jewelry assortment, including labret sizing, materials, gemstones and metals. Support the check‑up and downsizing process for each individual client. Style, stack and suggest products for piercing clients, providing expertise and planning to enable clients to design their own ear stack. Build piercing appointment occupancy through promoting, educating and driving awareness of our piercing studio. Communicate with Store Services to order necessary piercing equipment such as needles, latex‑free gloves, sterilizer, alcohol pads, Q‑Tips and paper towels. Ensure all legislated paperwork and client record‑keeping is met and maintained at all times. Requirements / What You’ll Bring
2+ years experience with needle piercing. Experience working with threadless jewellery. Up to date with First Aid and Blood‑borne Pathogens OSHA certifications. Experience working with an autoclave or statim. Have or be registrable with local law enforcement, or meet area requirements for permits such as Practitioner Registration, Blood‑borne Pathogens, First Aid/CPR, vaccination requirements, etc. Understanding of local market piercing law requirements. Strong knowledge of health and safety protocols surrounding piercing procedures. Demonstrated understanding of service excellence in a consumer environment. Excellent communication and customer service skills. The desire to work in a fast‑paced, entrepreneurial environment. Bonus: experience selling product at a fast‑growing company. Benefits at Mejuri
US & CA ONLY: Comprehensive medical, dental and mental health coverage, designed with flexibility, inclusivity and reproductive health in mind. US ONLY: Opportunity to utilize 401(k) and commuter benefits plans. UK ONLY: Comprehensive medical benefits including PMI, Cashplan and Pension program. Paid time off – inclusive of vacation and sick days. Four months of 80% parental leave salary top‑up and personalized return‑to‑work plans. You keep 100% of the tips you earn. Regular feedback via performance reviews. A robust in‑house retail learning program. Generous product discount. Salary: Base pay range $27 – $35 per hour based on experience and qualifications. Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require an accommodation, please inform us and we will work with you to meet your accessibility needs.
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Since 2015, Mejuri has reimagined fine jewelry in the modern world – shifting it from a traditional gift to a personal choice rooted in self‑expression. Founded by third‑generation jeweller Noura Sakkijha, the brand is committed to responsible sourcing, sustainable practices and philanthropic initiatives that reflect its values and long‑term vision. The Role
At Mejuri, we’re not your run‑of‑the‑mill piercing studio – we’re a vibrant community of artists, explorers and jewelry enthusiasts. As we expand our reach across Canada, the US, UK and Australia, we want you to be part of it! As our Piercing Lead, you’ll be the heartbeat of the Mejuri Piercing Studio, elevating customer service, boosting profitability and creating an environment where jewelry dreams come true. What Awaits You
Cutting‑Edge Studios: Work with state‑of‑the‑art equipment and studios that redefine the piercing experience, including needle piercing and gold and titanium jewelry. Collaboration and Learning: Network with fellow piercers, exchange insights and elevate your craft. Mentorship: If you’re passionate about sharing knowledge, mentorship opportunities await. Flexible Roles: Whether you’re seeking a full‑time adventure or part‑time excitement, we’ve got you covered. Interested in relocating to another market? We are open to discussing roles across all our locations. Compensation: Top wages in the industry including bonus, tip potential and benefits (for full‑time roles). Customer Experience
Oversee the piercing customer journey from start to finish, including seamless greeting, check‑in, styling, transaction and service experience including aftercare education. Possess a calm and professional demeanour in piercing services to provide the best experience to clients, embodying Mejuri values throughout every interaction. Act as an ambassador of Mejuri and promote customer awareness of the brand and Mejuri’s piercing studios, building a strong local clientele. Communicate insights and opportunities relating to piercing products and services back to the Store Manager & Store Services when necessary. Work closely with the Store Manager on consistent improvements to the flow and process of the piercing studio. Collaborate with store staff to update the schedule and online booking service. Explain proper aftercare to each client, ensuring they are well‑informed of signs and symptoms of infection for the follow‑up period and tailoring information to specific materials and individual needs. Thoroughly explain service procedure and risks to clients, identifying any medical concerns that may prevent piercing before the service and providing suggested care for any complications that may arise. On the sales floor, lead by example and validate the quality of the in‑store customer experience by communicating, training and upholding expectations on the team. Ensure positive customer experience and promotion of service offerings including piercing, engraving and other offerings. Operations
Oversee and manage all aspects of the piercing studio, working closely with the Store Services team and Store Manager. Support inventory management and feedback with Operations Lead & Store Services team to ensure optimal quantities and assortment are available at all times. Ensure health and safety standards are maintained by following internal standards, local guidelines and regulatory requirements, while ensuring excellent cleanliness, maintenance of sharps and biohazard waste, and meeting physical space requirements. Uphold legal compliance in all customer interactions, including verifying proper identification, waivers and local law requirements. Update Store Manager & Store Services Team on all local laws and protocol updates. Remain knowledgeable on Mejuri products and become an expert on the piercing jewelry assortment, including labret sizing, materials, gemstones and metals. Support the check‑up and downsizing process for each individual client. Style, stack and suggest products for piercing clients, providing expertise and planning to enable clients to design their own ear stack. Build piercing appointment occupancy through promoting, educating and driving awareness of our piercing studio. Communicate with Store Services to order necessary piercing equipment such as needles, latex‑free gloves, sterilizer, alcohol pads, Q‑Tips and paper towels. Ensure all legislated paperwork and client record‑keeping is met and maintained at all times. Requirements / What You’ll Bring
2+ years experience with needle piercing. Experience working with threadless jewellery. Up to date with First Aid and Blood‑borne Pathogens OSHA certifications. Experience working with an autoclave or statim. Have or be registrable with local law enforcement, or meet area requirements for permits such as Practitioner Registration, Blood‑borne Pathogens, First Aid/CPR, vaccination requirements, etc. Understanding of local market piercing law requirements. Strong knowledge of health and safety protocols surrounding piercing procedures. Demonstrated understanding of service excellence in a consumer environment. Excellent communication and customer service skills. The desire to work in a fast‑paced, entrepreneurial environment. Bonus: experience selling product at a fast‑growing company. Benefits at Mejuri
US & CA ONLY: Comprehensive medical, dental and mental health coverage, designed with flexibility, inclusivity and reproductive health in mind. US ONLY: Opportunity to utilize 401(k) and commuter benefits plans. UK ONLY: Comprehensive medical benefits including PMI, Cashplan and Pension program. Paid time off – inclusive of vacation and sick days. Four months of 80% parental leave salary top‑up and personalized return‑to‑work plans. You keep 100% of the tips you earn. Regular feedback via performance reviews. A robust in‑house retail learning program. Generous product discount. Salary: Base pay range $27 – $35 per hour based on experience and qualifications. Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require an accommodation, please inform us and we will work with you to meet your accessibility needs.
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