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Foundation Medicine, Inc.

Director, Reimbursement Operations

Foundation Medicine, Inc., Boston, Massachusetts, us, 02298

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Foundation Medicine, Inc. About the Job

The Director of Reimbursement Operations develops and implements strategies that ensure service excellence, high‑performing team collaboration and overall operational health. The incumbent leads initiatives to enhance revenue cycle operations and fosters a comprehensive, ROI‑driven approach to Foundation Medicine's prioritization of revenue opportunities.

Key Responsibilities

Manage partnership with third‑party vendor to maintain a high‑performing revenue cycle team.

Collaborate across the Revenue & Access and vendor leadership teams to identify opportunities that impact revenue cycle performance.

Manage and oversee the activities supporting the full revenue cycle:

Commercial Health Plan Credentialing

Medicare Provider Credentialing

Medicaid claims and payment enrollment at vendor

Contract review (redline), set up and communication to vendor

Annual PAMA submission

Payer analytics

Reimbursement and outcomes

ROI activity

Model billing fees/annual and long‑range planning

Invoice review and approval

Quarterly write‑offs analysis oversight and approval

Participate in team huddles

Special projects

Develop, implement, and manage metrics to measure and enhance performance.

Support field teams with customer meetings.

Analyze financial data to identify trends and areas of improvement in the reimbursement process.

Management and development of direct report(s).

Other duties as periodically assigned.

Qualifications Basic Qualifications

Bachelor's degree in Healthcare Information or related fields, or equivalent work experience.

10+ years of professional work experience.

5+ years managerial experience.

5+ years of experience in healthcare and medical billing.

Extensive experience with pivot tables to aggregate and analyze large financial datasets, identifying key trends and insights. Proficient in creating financial models, charts, and visualizations to inform critical financial decisions; highlight expertise in structuring complex spreadsheets for clarity.

Preferred Qualifications

Master's or other Advanced Degree.

Experience working within deadline and resource constraints.

Prior experience working with intercultural teams.

Demonstrated ability to lead an existing team of employees at different levels of their career.

Ability to guide individuals and groups toward desired outcomes, setting high performance standards and delivering leading quality services.

Ability to prioritize as necessary in a fast‑paced environment.

Ability to work well under pressure while maintaining a professional demeanor.

Analytical thinking and solutioning skills.

Effective and clear communication and presentation skills.

Strong inter‑personal skills with the ability to work cross‑functionally to accomplish objectives.

Willingness to adapt and work in ambiguous and/or changing conditions.

Understanding of HIPAA and importance of privacy of patient data.

Commitment to reflect Foundation Medicine's values: Integrity, Courage, Passion.

The expected salary range for this position based on the primary location of Boston, MA is $165,680 - $207,100 per year. The salary range is commensurate with Foundation Medicine's compensation practice and considers factors including, but not limited to, education, training, experience, external market conditions, criticality of role, and internal equity. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for Foundation Medicine's benefits.

About Foundation Medicine

Confidence, or the belief that we need to check every box before applying for a job, can sometimes hold us back from going after a role that inspires us. At Foundation Medicine there's no such thing as the 'perfect' applicant, and our company is a place where every employee can make an impact and continue to grow whatever background they may have or path they may have taken. So, as long as you meet the basic qualifications for a role, please apply if you see a position that would make you excited to come into Foundation Medicine every day and help us transform precision medicine.

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