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Kinexus Group

Director, Business Development

Kinexus Group, Grand Rapids, Michigan, us, 49528

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Director, Business Development

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Kinexus Group .

Our Organization HR Collaborative is a part of the Kinexus Group family of organizations. Kinexus Group, recognized as one of Nonprofit Times 2017, 2018, 2019, 2020, 2021 and 2022 Best Nonprofits to Work For, is a cutting‑edge community development organization with growing initiatives to create an economically thriving Michigan. We are change agents who create solutions for business, workforce, and community challenges to promote economic vitality.

The Team HR Collaborative is a West Michigan‑based professional services firm that helps businesses grow their most valuable asset: their people. We provide high‑impact HR consulting, staffing, and recruiting services, powered by an expanding community of fractional HR professionals.

Job Summary The Director of Business Development is responsible for leading and executing HR Collaborative’s sales and business development efforts to achieve departmental and organizational revenue goals. This role manages the Business Development team and personally engages in sales activities to build strong relationships, close deals and drive growth. The Director ensures that sales processes, systems and team performance operate at a high level of effectiveness while fostering collaboration across Marketing, Client Success and Staffing.

Accountabilities

Revenue Generation and Quota Attainment

Conduct sales and lead the team by establishing and managing monthly, quarterly, and annual sales and revenue quotas for each seller.

Ensure team meets or exceeds annual bookings, revenue and gross margin targets across all service lines.

Build and maintain a robust pipeline of qualified prospects.

Convert qualified leads into paying customers.

Select and own a portfolio of strategic or national/enterprise accounts.

Revenue Growth and Market Expansion

Identify and prioritize target market verticals (geography and industry) in alignment with sales strategy.

Retain and expand existing customer relationships (renewals, up‑sell, cross‑sell). Achieve defined revenue and gross margin targets.

Customer Relationship Management

Build trusted advisor relationships with customers, using a consultative, value‑based selling approach.

Ensure deployment and effective utilization of technology stack (CRM, workflows and proposal software).

Coordinate with marketing for lead generation, campaign follow‑up, and event participation and customer appreciation efforts.

Leadership

Lead, coach and develop the Business Development Team.

Recruit, onboard and develop high‑performing sales professionals aligned to the company’s culture and values.

Model and reinforce consultative, value‑based selling behavior.

Responsibilities

Sales Leadership and Execution

Develop and execute sales strategies to achieve departmental and personal sales targets.

Actively engage in prospecting, relationship building and closing new business.

Maintain and grow a book of business and key client relationships.

Lead by example through consistent client engagement and high sales performance.

Team Management and Development

Lead, coach, and develop the Business Development team to ensure strong sales performance.

Conduct regular 1:1 meetings and team huddles to track progress, remove obstacles and drive accountability.

Foster a culture of collaboration, trust and continuous improvement.

Process Improvement & Operations

Implement and refine scalable sales processes, ensuring consistency and efficiency.

Monitor CRM usage and data integrity to support accurate forecasting and reporting.

Identify opportunities to improve systems and technology for sales enablement.

Cross‑Functional Collaboration

Partner with Marketing to align lead generation, campaigns and messaging.

Collaborate with Client Success and Staffing to ensure seamless client handoffs and satisfaction.

Work with finance to ensure accurate invoicing and revenue tracking.

Performance Management & Reporting

Track and report sales metrics, pipeline health and performance to senior leadership.

Monitor key trends, market shifts and competitor activity to inform sales strategies.

Professional Development & Thought Leadership

Stay current on sales best practices, industry developments and emerging technologies.

Participate in professional networking events, conferences and learning opportunities.

Occasionally lead internal training sessions or webinars to share expertise.

Other Duties as Assigned

Support special projects, new initiatives and other organizational goals as needed.

Supervision Received General Direction: Plans and arranges own work and takes initiative to hit Company goals. Collaborates with others and uses a wide range of procedures to accomplish assigned objectives.

Supervisory Responsibilities Advanced supervision: Determines work assignments, priorities and procedures for subordinates; responsible for assigning, scheduling and ensuring the quality and quantity of work; approves time off and schedule adjustments; provides training, coaching and development of subordinates.

Education & Experience

Bachelor's degree or equivalent work experience; advanced degrees or certifications a plus.

Five (5) to ten (10) years of experience in leading sales teams.

Proven success selling to mid‑market (Professional talent services, Marketplace B2B) with a “Land & Expand” mission.

Expertise in sales cycle management and achieving growth targets.

Passionate about building and leading driven teams.

Skilled in sales modeling, strategy, incentives and compensation.

Thrive in second‑stage growth environments ($5‑$30M growth cycle).

Background in insurance, staffing or HR services preferred.

Knowledge, Skills & Abilities

Strong proficiency in all aspects of full‑cycle sales, qualifying, networking, assessing and relationship management.

Ability to develop relationships at all levels of the business.

Strong written, verbal and interpersonal communication skills.

Proficient with Microsoft Office Suite (Word, Excel, PowerPoint), LinkedIn, CRM software platforms.

Core Competencies

Self‑Motivated: Ability to reach a goal or perform a task with little supervision or direction.

Management: Ability to achieve desired outcomes by organizing individuals and setting goals and priorities to deliver results.

Initiative: Ability to act promptly and take steps to solve or settle an issue proactively.

Persistence: Ability to continue in a course of action in the face of adversity.

Relationship Building: Ability to establish and maintain a good rapport and cooperative relationship with customers and co‑workers.

Kinexus Group is an Equal Opportunity Employer/Program. Auxiliary aids, reasonable accommodations and services are available upon request for individuals with disabilities. Michigan Relay Center: 711 Voice and TDD. Kinexus is a partner of American Job Centers.

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