Strategic SaaS CSM: Adoption & Renewals

A leading technology firm in Chicago is seeking a Customer Success Manager to drive user adoption and satisfaction. This role requires strong interpersonal and technical skills with a focus on customer relationships and product adoption in a B2B SaaS environment. Successful candidates will have a Bachelor’s degree, experience in account management, and a proactive approach to identifying customer needs. The position offers a competitive salary range of $72,700 - $145,400 USD and includes comprehensive benefits such as medical, 401K matching, and generous paid time off. #J-18808-Ljbffr