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Acentra Health

Program Director, Senior

Acentra Health, Montgomery, Alabama, United States

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Company Overview Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem‑solving; and to take ownership of your work every day. We offer unparalleled opportunities to take charge of your career and accelerate better outcomes, making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Job Summary As a Program Director, Senior you will play a key leadership role for managing sophisticated and complex state program(s). You will oversee a team, budget, and processes and engage customer and matrix Acentra staff directly to ensure best‑of‑class projects and services are delivered on schedule and within budget. This remote position supports programs with annual contract value over $20 M or total value over $150 M.

Job Responsibilities

Direct, manage, plan, and develop methods and procedures for implementing and managing sophisticated and complex state program(s) delivering core Acentra Health Services including utilization management, quality and assessments, and care management contracts.

Oversee and exercise independent judgment to solve complex clinical, technical, administrative, and managerial problems.

Ensure compliance with contractual requirements within operations by monitoring critical indicators, deliverables, and budgets.

Drive strategic initiatives and contribute to organization growth and innovation.

Maintain strong, successful relationships with clients and various stakeholders.

Drive program activities and exercise control over personnel responsible for specific functions or phases of a program.

Provide program management for complex teams across multiple skill areas.

Manage program risk, including pre‑launch preparations and day‑to‑day operational aspects of multiple projects and/or services ensuring contract requirements, deliverables, and timelines are adhered to.

Determine estimated time and financial commitment of project and monitor progress for multiple projects concurrently.

Support and participate in strategic planning to enhance growth, profitability, productivity, and efficiency throughout the company’s operations.

Collaborate with leadership in the development of new and enhanced policies and procedures.

Participate in cross‑regional activities to enhance operating efficiencies and serve as a subject‑matter expert.

Partner with customers to analyze issues and problems.

Collaborate with senior leadership to align program with business strategy.

Develop detailed status reports for both project management team and customer.

Lead transformation and critical Acentra Health initiatives that improve overall contract performance.

Collaborate with Business Development to support new business opportunities as requested.

Read, understand, and adhere to all corporate policies including those related to HIPAA and its Privacy and Security Rules.

Required Qualifications

Bachelor’s degree in business, healthcare, nursing, social work, or a related business field.

10 years of experience in utilization management, case management, behavioral health, and/or pharmacy.

Domain knowledge in Medicare, Medicaid, or healthcare verticals.

Employee development and performance management experience within the healthcare field.

Proven experience with budgets and financials.

Experience engaging and managing stakeholder relationships across government entities, providers, and associations.

Business development, strategic planning and tactical implementation experience.

Ongoing monitoring and supervision to meet contract deliverables for all operations.

Advanced analytical and problem‑solving skills to address program challenges and deliver actionable solutions.

Effective communication skills and the ability to influence at all levels within the organization and externally.

Leadership skills and ability to influence beyond this role; display strong ability to build credibility and relationships internally and externally.

Proven track record of meeting and enforcing deadlines, conducting research into issues, and taking initiative in the development and completion of projects.

Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Teams) and proven ability to learn proprietary software applications.

Travel up to 15 %, program dependent.

Preferred Qualifications

Knowledge of best practice in healthcare operations.

Knowledge of government policy and structure.

Knowledge of metrics, productivity measures, and reporting.

Knowledge of regulatory agency compliance.

Knowledge of contract development and implementation.

Ability to lead and manage direct reports to achieve contract deliverables.

Aptitude for systems planning and prioritization of tasks.

Ability to provide supervision to staff that ensures excellent customer satisfaction.

Provide consultation to contractor on system and policy issues.

Why Us? We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

Benefits Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. They include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

EEO Statement Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran, or any other status protected by applicable Federal, State, or Local law.

Compensation USD $157,120.00 - $196,400.00 per year. Compensation may vary based on experience and skills.

Visit us at https://careers.acentra.com/jobs

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