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Technical Analyst - Subject Matter Expert (SME) - Level II

ZipRecruiter, Washington, District of Columbia, us, 20022

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Job Title:

Technical Analyst - Subject Matter Expert (SME) - Level II

Position Overview: LinTech Global is seeking a proactive and technically skilled Technical Analyst (SME Level II) to support advanced field-enablement initiatives under the IRS-CI Talon subtask. This role focuses on supporting technical evaluation and deployment of field technology kits, biometric devices, and portable computing solutions for IRS special agents and investigative teams.

The ideal candidate will have strong technical knowledge, excellent customer service skills, and the ability to ensure smooth, low-error engagements in both lab and field settings. This is a remote position.

Key Responsibilities:

Provide hands-on technical support for field deployment of investigative tools, Talon kits, and Chromebooks across IRS-CI units.

Assist in technical evaluation and usability assessments of endpoint and biometric devices.

Conduct structured lab environments and 2-week field rotations for technical validation and acceptance.

Act as a backup Scrum Lead and support team coordination and documentation of testing cycles.

Support deployment planning, end-user testing, and training coordination with field offices.

Lead small working sessions with IRS stakeholders to review technical configurations and operational testing.

Document test results, field issues, and recommendations clearly and concisely.

Serve as a bridge between engineering teams and mission users to ensure tools meet field-readiness standards.

Required Qualifications:

Bachelor's degree in Information Technology, Engineering, or related field; or equivalent hands-on experience.

5+ years supporting technical deployments or field testing in a federal or enterprise environment.

Strong knowledge of endpoint hardware, Chromebooks, mobile kits, and biometric devices.

Effective communication skills and ability to produce error-free documentation and test summaries.

Experience leading working sessions, supporting technical pilots, and validating functionality.

Ability to obtain/maintain IRS MBI (Moderate Risk Background Investigation) - Public Trust clearance.

Additional Qualifications:

Experience supporting IRS, law enforcement, or federal field operations.

Familiarity with biometric sign-on or multi-factor authentication platforms.

Experience with Agile/Scrum teams; SAFe Scrum Master certification preferred.

Knowledge of mobile endpoint management, digital kits, and investigative IT tools.

Company Description: LinTech Global is an award-winning GWAC 8(a) STARS III, CIOSP3 Small Business, Microsoft Gold Partner, Oracle Partner, CMMI DEV/SVC L3, ISO 27001, ISO 9001, ISO 20000-1 certified, providing diversified IT services to Civilian and Defense agencies. Our services include Software Development, Systems Integration, Data Management, Project Management, Cybersecurity, and more. We are recognized for our growth and commitment to customer success.

Benefits: Our benefits include Paid Time Off, Holidays, Life/AD&D Insurance, Health Insurance with Company Contribution, 401k with Match, Employee Recognition, Referral Bonuses, Performance Bonuses, and more.

EEO Statement: LinTech Global is an equal opportunity employer committed to creating an inclusive environment. Employment decisions are based on qualifications, merit, and business needs. We consider all applicants regardless of race, color, religion, gender, national origin, disability, veteran status, or other protected characteristics.

For reasonable accommodations during the employment process, please contact Human Resources. Our Affirmative Action Plan is available upon request.

http://lintechglobal.com/wp-content/uploads/2017/09/poster_screen_reader_optimized.pdf

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