UX Content Conversation Designer - (Hybrid)

Greetings ! Our client, Navy Federal Credit Union, is the world's largest credit union with over 10 million members, over $149 billion in assets, and over 23,000 employees. They are seeking a

UX Content Conversation Designer - 15771 - Hybrid in Vienna, VA . Your profile appears to be a strong match for this position. Please review the following position description for clarity: Position Description: Support and develop user-centered design solutions for various products and digital initiatives through user interface solutions and interaction models. Develop project plans, deployment schedules, and execute UX design projects of moderate to complex scope. Work independently with minimal guidance. Extensive experience in design fundamentals Strong background in interaction design, visual design, and industry standards Deep understanding of user-centered design processes and best practices Knowledge of web and mobile content, tools, and forms best practices Ability to translate requirements into actionable design solutions Excellent cross-group collaboration and persuasion skills Ability to adapt quickly in a dynamic environment Exceptional verbal and written communication skills Experience analyzing business processes and functions Skilled in managing timelines, resources, and ensuring successful project delivery across teams Create prototypes for testing to validate design effectiveness against business and user goals Influence team members and stakeholders by emphasizing user-centric design impacts Collaborate with project teams to define solutions Apply appropriate Design Thinking methodologies based on product, channel, audience, and workflow Identify and address user experience or design issues proactively to keep projects on track and meet milestones A UX Content Conversation Designer creates engaging, user-centric conversational experiences for digital products and services. Experience designing conversational flows for chatbots, voice assistants, and AI interfaces Proficiency in usability testing and user research Strong portfolio showcasing conversational UI/UX projects Familiarity with conversation design tools

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