Lennox
Join to apply for the Inside HVAC Technical Support Engineer role at Lennox 1 week ago Be among the first 25 applicants Join to apply for the Inside HVAC Technical Support Engineer role at Lennox Get AI-powered advice on this job and more exclusive features. WHO WE ARE Company Overview WHO WE ARE Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets. Here at Lennox, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for growth and development of all our employees, largely promoting from within the organization. Our Core Values of Integrity, Respect and Excellence are more than just what we say, they are what we do! Job Description WHAT YOU WILL BE DOING This technical support consultant provides moderately complex technical assistance to dealers, contractors and field sales personnel to resolve system issues. Responsibilities Provide troubleshooting and installation assistance of HVAC/R equipment. Diagnose issues with refrigeration circuits, components and controls to guide callers to the appropriate resolution. Provide technical documentation to contractors, engineers and other personnel. Guide callers to the appropriate field personnel if first-hand attention is required. Document call information into the call-tracking database in the event additional follow-up is required. Identify and help implement process improvements. Qualifications WHAT WE ARE LOOKING FOR High school diploma or equivalent experience required. Typically requires at least 5 years of experience in the installation and service of HVAC/R equipment. Strong knowledge and experience in the installation and service of HVAC/R equipment. Excellent verbal and written communication skills. Strong customer service skills. Strong analytical and troubleshooting skills. Ability to handle and prioritize multiple technical requests. Proficient in Microsoft Office Suite. Experience with SAP preferred. WHAT WE OFFER At Lennox, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for growth and development of all of our employees, largely promoting from within the organization. Our Core Values of Integrity, Respect and Excellence are more than just what we say, they are what we do! This position is working Monday through Friday in the office. Tuition reimbursement Medical, dental, and vision insurance, prescription drug coverage 401(k) retirement plan Short-term disability insurance 8 weeks paid birthing leave; 2 weeks paid bonding leave Life and long-term disability insurance Depending on date of hire, new employees receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year BENEFITS are subject to applicable eligibility requirements The compensation range for this position is approximately $66k - $82k and will be based on the candidate's qualification, experience, and education. OUR CULTURE At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture - which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member's contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you'll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us! Disclaimers The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Manufacturing Referrals increase your chances of interviewing at Lennox by 2x Get notified about new Heating And Air Conditioning Engineer jobs in Richardson, TX . HVAC Technician (min 1-3 years experience in hvac field ) Mesquite, TX $60,000.00-$75,000.00 1 month ago Irving, TX $50,000.00-$100,000.00 1 year ago HVAC Sales Technician 80000+ earning potential in the first year HVAC Service Tech Lead / Chiller Experience Frisco, TX $60,000.00-$75,000.00 1 year ago Rockwall, TX $50,000.00-$125,000.00 1 year ago Grapevine, TX $85,000.00-$150,000.00 4 months ago Grand Prairie, TX $31.60-$48.90 2 days ago Rockwall, TX $25,000.00-$200,000.00 12 months ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr