TEKsystems
Call Center/Customer Support Representative
TEKsystems, Denver, Colorado, United States, 80202
Medical Support Assistant
Primary Responsibilities: Medical support assistants handle: Customer service, appointment scheduling, and records management Answer phones, greet Veteran patients, schedule appointments and consults Help determine a clinic's daily needs, and verify and update insurance information Required Qualifications: Minimum of 6 months customer service experience At least one year of clerical, call center, or healthcare administrative experience High school diploma or GED required Oral and written proficiency with English Proficient with medical terminology and Microsoft Office Suite Typing and data entry speed sufficient for fast-paced environment (at least 50 words per minute (WPM)) Ability to obtain Tier 1 security clearance Reliable internet access and home-office setup (for hybrid positions) For Community Care roles: Familiarity with HSRM and Third Party Administrator (TPA) coordination is strongly preferred Pay and Benefits: The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a fully onsite position in Denver, CO. Application Deadline: This position is anticipated to close on Aug 8, 2025. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
Primary Responsibilities: Medical support assistants handle: Customer service, appointment scheduling, and records management Answer phones, greet Veteran patients, schedule appointments and consults Help determine a clinic's daily needs, and verify and update insurance information Required Qualifications: Minimum of 6 months customer service experience At least one year of clerical, call center, or healthcare administrative experience High school diploma or GED required Oral and written proficiency with English Proficient with medical terminology and Microsoft Office Suite Typing and data entry speed sufficient for fast-paced environment (at least 50 words per minute (WPM)) Ability to obtain Tier 1 security clearance Reliable internet access and home-office setup (for hybrid positions) For Community Care roles: Familiarity with HSRM and Third Party Administrator (TPA) coordination is strongly preferred Pay and Benefits: The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a fully onsite position in Denver, CO. Application Deadline: This position is anticipated to close on Aug 8, 2025. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.