HCA Healthcare
Patient Access Director
This position is incentive eligible. Do you want to join an organization that invests in you as a Patient Access Director? At St. David's Round Rock Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. St. David's Round Rock Medical Center, offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include: comprehensive medical coverage, additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, free counseling services, 401(k) plan, employee stock purchase plan, family support, referral services, consumer discounts, retirement readiness, education assistance, colleague recognition program, time away from work program, and employee health assistance fund. You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Patient Access Director like you to be a part of our team. As the Patient Access Director, you are responsible for the daily operations of all functions and serve as the liaison between the Shared Services Center and the facility. You will integrate the department's services with the hospital's primary functions, develop/implement policies and procedures that guide or support service, assess and improve department performance, and ensure orientation and continuing education of departmental staff. As the facility-based leader, you may recommend resources/space needed by the department and may participate in the selection of outside services. You interpret policies and procedures, recommend changes as appropriate, and provide relevant feedback to SSC leadership. You serve as a key promoter of the SSC, which strives to meet and exceed the needs of its customers. In this role, you will oversee facility operations of Patient Access functions, model AIDET guidelines in all interactions with the patient, serve as the primary liaison between the SSC and the Facility, review Patient Access performance, inform Regional Patient Access Director of any significant issues, and oversee management of Patient Access personnel. What qualifications you will need: Bachelor's degree in business or related field required. Minimum 5 years of healthcare management experience with three of these years in the related area for the position. Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll, and physician billing. We also provide full-service revenue cycle management as well as targeted solutions for external clients across the country. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. We are a family of 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Patient Access Director opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
This position is incentive eligible. Do you want to join an organization that invests in you as a Patient Access Director? At St. David's Round Rock Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. St. David's Round Rock Medical Center, offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include: comprehensive medical coverage, additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, free counseling services, 401(k) plan, employee stock purchase plan, family support, referral services, consumer discounts, retirement readiness, education assistance, colleague recognition program, time away from work program, and employee health assistance fund. You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Patient Access Director like you to be a part of our team. As the Patient Access Director, you are responsible for the daily operations of all functions and serve as the liaison between the Shared Services Center and the facility. You will integrate the department's services with the hospital's primary functions, develop/implement policies and procedures that guide or support service, assess and improve department performance, and ensure orientation and continuing education of departmental staff. As the facility-based leader, you may recommend resources/space needed by the department and may participate in the selection of outside services. You interpret policies and procedures, recommend changes as appropriate, and provide relevant feedback to SSC leadership. You serve as a key promoter of the SSC, which strives to meet and exceed the needs of its customers. In this role, you will oversee facility operations of Patient Access functions, model AIDET guidelines in all interactions with the patient, serve as the primary liaison between the SSC and the Facility, review Patient Access performance, inform Regional Patient Access Director of any significant issues, and oversee management of Patient Access personnel. What qualifications you will need: Bachelor's degree in business or related field required. Minimum 5 years of healthcare management experience with three of these years in the related area for the position. Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll, and physician billing. We also provide full-service revenue cycle management as well as targeted solutions for external clients across the country. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. We are a family of 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Patient Access Director opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.