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CareerToolboxUSA

Senior Network Support Engineer

CareerToolboxUSA, Osseo, Minnesota, United States, 55311

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Get AI-powered advice on this job and more exclusive features. Senior Network Support Engineer (Level2)

On‑site | Maple Grove, MN | Occasional local client visits

Why PremierIT?

We’re a fast‑growing managed services provider with a reputation for outstanding client care—and an equally great culture for our team. If you love solving complex network challenges, enjoy face‑to‑face client interaction, and want room to grow, you’ll feel right at home with us.

What you’ll do

Be the go‑to technical resource for our Twin Cities clients—by phone, email, remote tools, and on‑site visits. Deploy, configure, and maintain network infrastructure (firewalls, routers, switches), servers, and workstations. Monitor and manage backup solutions to keep client data safe. Administer and troubleshoot Active Directory, DNS, DHCP, Group Policy, Microsoft365, Azure, AWS, WatchGuard, SonicWall, Cisco, Juniper, and Fortinet environments. Diagnose and resolve a wide range of hardware, software, and connectivity issues—owning each ticket through to completion. Recommend system improvements that align with industry best practices. Build strong relationships with C‑level leaders, translating technical solutions into business value.

What you’ll bring

Education & credentials AA in Networking (or similar) and/or

relevant technical certifications BS in Computer Science / Technology (preferred) Experience 5+years with an MSP or

8+years in a corporate IT environment Hands‑on work with RMM and ticketing tools Proven Microsoft365 administration and cybersecurity know‑how Skills & traits Expert troubleshooting across networks, firewalls, and cloud services Strong attention to detail and follow‑through Clear, professional communication—written and verbal Ability to juggle priorities within complex SLAs Friendly, client‑first attitude Nice‑to‑have specializations Hyper‑V, VMware, Citrix, Cisco ASA Azure / AWS / GCP VoIP Advanced cybersecurity

Compensation & benefits

Salary: $60,000–$90,000+ (DOE) Performance bonus potential PTO, IRA with company match, health/dental/vision Paid training materials and certification reimbursements Easy commute with on‑site parking Collaborative team that values work‑life balance

Must‑have requirements

Live in—or be willing to relocate to—the Twin Cities metro Valid driver’s license and reliable transportation Legal authorization to work in the U.S. Ability to pass a background check and drug screening Comfortable working on‑site in MapleGrove and at client locations

Quick self‑check before applying

Work authorization: I’m legally authorized to work in the U.S. Visa sponsorship: I do

not

need present or future visa sponsorship. English proficiency: Native or bilingual. Driver’s license & commute: Yes—I can drive to MapleGrove and client sites. Experience: *8+years in IT (including 6+with Windows Server, MicrosoftOffice, and networking). Background & drug check: I’m willing to complete both. If you answered

yes

to all of the above, we’d love to hear from you! Ready to take the next step in your career with PremierIT? Apply today—or visit

premieritmn.com

to learn more about our team.

Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Information Technology Industries Staffing and Recruiting Referrals increase your chances of interviewing at CareerToolboxUSA by 2x Sign in to set job alerts for “Senior Network Support Engineer” roles.

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