NiCE
Join to apply for the
Senior Data Engineer - AI
role at
NiCE Join to apply for the
Senior Data Engineer - AI
role at
NiCE At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
We are looking for a Data Engineer to support our ML-driven features in a multitenant CCaaS platform. The Data Engineer will design and build scalable, secure, and tenant-aware data pipelines to process large volumes of contact center transcripts.
This role is critical in delivering reliable training data to our ML models and ensuring clean, compliant, and efficiently processed input data at scale. You’ll work closely with a cross-functional team and global collaborators to build the foundation of our AI capabilities.
Responsibilities
Design and build scalable data pipelines to ingest and preprocess contact center transcripts. Implement feature engineering workflows for model training and inference. Ensure data pipelines meet privacy, security, and compliance standards. Work with ML Engineers to create reproducible data sets for model training. Support tenant isolation, access control, and lineage tracking. Respond to escalated production issues, sometimes outside normal business hours. Monitor data quality and develop tools to detect and respond to pipeline issues.
Required Qualifications
3+ years of experience in data engineering roles. Strong experience with AWS data tools such as Glue, EMR, or S3. Proficiency in Python and SQL. Experience building and maintaining ETL workflows. Strong understanding of data quality, schema design, and multitenancy considerations.
Preferred Qualifications
Snowflake Familiarity with ML feature stores or metadata tracking systems. Exposure to compliance frameworks such as GDPR or CCPA.
About NiCE
NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NiCE software managesmore than120 million customer interactions and monitors3+billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Software Development Referrals increase your chances of interviewing at NiCE by 2x Get notified about new Senior Data Engineer jobs in
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Senior Data Engineer - AI
role at
NiCE Join to apply for the
Senior Data Engineer - AI
role at
NiCE At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
We are looking for a Data Engineer to support our ML-driven features in a multitenant CCaaS platform. The Data Engineer will design and build scalable, secure, and tenant-aware data pipelines to process large volumes of contact center transcripts.
This role is critical in delivering reliable training data to our ML models and ensuring clean, compliant, and efficiently processed input data at scale. You’ll work closely with a cross-functional team and global collaborators to build the foundation of our AI capabilities.
Responsibilities
Design and build scalable data pipelines to ingest and preprocess contact center transcripts. Implement feature engineering workflows for model training and inference. Ensure data pipelines meet privacy, security, and compliance standards. Work with ML Engineers to create reproducible data sets for model training. Support tenant isolation, access control, and lineage tracking. Respond to escalated production issues, sometimes outside normal business hours. Monitor data quality and develop tools to detect and respond to pipeline issues.
Required Qualifications
3+ years of experience in data engineering roles. Strong experience with AWS data tools such as Glue, EMR, or S3. Proficiency in Python and SQL. Experience building and maintaining ETL workflows. Strong understanding of data quality, schema design, and multitenancy considerations.
Preferred Qualifications
Snowflake Familiarity with ML feature stores or metadata tracking systems. Exposure to compliance frameworks such as GDPR or CCPA.
About NiCE
NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NiCE software managesmore than120 million customer interactions and monitors3+billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Software Development Referrals increase your chances of interviewing at NiCE by 2x Get notified about new Senior Data Engineer jobs in
Sandy, UT . Lehi, UT $133,900.00-$242,000.00 2 weeks ago Salt Lake City Metropolitan Area $88,300.00-$132,400.00 2 weeks ago Salt Lake City, UT $60,700.00-$109,649.00 5 days ago Electrical Senior Project Engineer - Mission Critical Facilities
Salt Lake City, UT $102,100.00-$168,500.00 1 month ago Mechanical Senior Project Engineer - Mission Critical Facilities
Salt Lake City, UT $102,100.00-$168,500.00 1 month ago Cottonwood Heights, UT $144,000.00-$247,500.00 5 days ago Salt Lake City, UT $123,000.00-$145,000.00 4 days ago Salt Lake City, UT $160,000.00-$210,000.00 4 days ago Lehi, UT $60,000.00-$170,000.00 2 weeks ago Lehi, UT $128,600.00-$234,200.00 2 weeks ago Draper, UT $121,000.00-$145,200.00 1 week ago Software Engineer (Data Platform) hybrid
Salt Lake City, UT $100,000.00-$160,000.00 2 weeks ago Salt Lake City Metropolitan Area 6 days ago Salt Lake City, UT $110,500.00-$149,500.00 1 year ago Murray, UT $137,439.00-$167,981.00 4 days ago Lehi, UT $111,690.00-$139,590.00 5 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr