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Hog Island Oyster Co

Restaurant Manager

Hog Island Oyster Co, San Francisco, California, United States, 94199

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Description Hog Island Oyster Co. is looking for an enthusiastic MANAGER to join our team at the Ferry Building in San Francisco. If you’re seeking a position that challenges and rewards while working for a company that cares for its people, the planet, and profits, we encourage you to apply. Hog Island Oyster Co. is proud to be a Benefit Corporation, using business as a force for good.

Live to shuck, shuck to live!

At Hog Island Oyster, we aim to cultivate, serve, and enjoy the best oyster experience possible. We take care and effort hand-raising sustainable shellfish, which we proudly serve at our farm in Marshall and our restaurants in Marshall, San Francisco, Larkspur, and Napa.

What We Provide

Competitive pay

Generous medical and dental plans

401k retirement plan with company matching funds

Pre-tax Flexible Spending Accounts (FSA)

Paid vacation & sick time

Paid time to volunteer in the community

Employee discounts, industry-leading training, and opportunities for advancement

Attainable bonus structure

Work-life balance

What Are The Job Duties

Foster a culture throughout the restaurant that follows our Guiding Principles of Business the right way: Great food, Exceptional service, Authentic relationships, and having FUN doing it.

Display strong leadership and managerial skills. Guide and develop staff, set clear expectations, and hold team accountable. Ensure positive guest service in all areas. Respond to complaints and take appropriate actions to turn dissatisfied guests into return guests.

Assist the General Manager with hiring, training, supervision, development, and, when necessary, termination of employees.

Communicate directly with the General Manager regarding staffing levels, scheduling, and operational systems for all staff.

Develop employees by providing ongoing feedback, establishing performance expectations, and conducting performance reviews.

Monitor and track staff attendance and punctuality.

Manage shifts, including daily decision-making, scheduling, and planning, while upholding standards, product quality, and cleanliness.

Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, and labor costs.

Oversee daily setup and operation of the POS system.

Understand inventory needs of the Oyster Bar and communicate needs for supplies and food items.

Proactively manage the floor by checking in with tables, helping to run food, and assisting with shucking oysters if necessary.

Meet or exceed established deadlines.

Communicate clearly with managers, kitchen, dining personnel, and guests.

Requirements What we require:

1-2 years of management experience and/or a minimum of 3 years restaurant experience

Teamwork

Basic computer skills and proficiency in Office programs such as Word and Excel; Google Drive such as Docs and Sheets

Ability to meet deadlines consistently

Understanding of HR legal requirements

Basic math skills and knowledge of restaurant financial practices

Proficiency with restaurant systems like Toast, ScheduleFly, Ctuit, etc.

Effective communication skills, both verbal and written

Ability to build and maintain relationships internally and externally

Ability to juggle multiple tasks and adapt to changing priorities in a fast-paced environment

Must be at least 18 years old

Physical ability to stand for up to 10 hours per day and lift up to 50 pounds

We help and take care of each other, our customers, communities, and our planet, and we have FUN doing it. Join us!

At Hog Island Oyster Co., we stand for oysters, diversity, and equality! We cultivate a workplace free from discrimination and harassment, providing equal employment opportunities. People of all backgrounds and interests are welcome. Shall we set a place at the table for you?

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