Cynet Systems
Job Title
Job Description: Pay Range: $18hr - $23hr Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end users Classify Service Calls according to the specified options. Route problems to 3rd level IT support staff using knowledge base articles. Coordinate with level 3 and support staff that provide hardware...
Job Description: Pay Range: $18hr - $23hr Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end users Classify Service Calls according to the specified options. Route problems to 3rd level IT support staff using knowledge base articles. Coordinate with level 3 and support staff that provide hardware...