Our Community Our Kids
Job Description
Job Description Description:
Position Function
: Provides administrative support to supervisor and staff.
Working Conditions
: Heavy computer usage, administrative and clerical functions in a “team” office environment, attendance at public functions, and some evening and weekend work may be required. Lifting files and office supplies, up to 25 pounds, is required.
Exposure to Confidential Information
: Maintain confidentiality, and follow policies related to personnel and client records
Key
Expectations/Responsibilities
: · Maintain high ethical standards which are outlined in the ACH Child and Family Services Code of Ethics. · The ability to work collaboratively with other personnel and/or service providers and professionals. · The capacity to maintain a helping role. · The ability to set appropriate limits. · Performs other duties as assigned and required to maintain unit operations. · Attends work regularly in accordance with agency leave policy.
Implementation
: · Performs data entry into IMPACT and other electronic programs and systems. · Answers and screens telephone inquiries; takes and routes messages and records intake information for referral to caseworkers. · Prepares and maintains statistical reports, leave and personnel records, case control systems, case records, and related files for the unit. · Functions as the unit time keeper and will process purchase orders as directed. · Types correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support work of the unit and file related documents. · Provides program and agency information and/or makes referrals to other community resources. · Greets visitors, responds to general questions, and directs callers to proper location. · Performs other duties as assigned and required to maintain unit operations. · Promotes and demonstrates appropriate respect for cultural diversity among co-workers and all work related contacts .
Training and Supervision : · Attend continuing education necessary to expand knowledge and maintain certifications or licenses. · Communicate regularly with supervisor and seek supervision when appropriate. · Participate in in-service training.
#OCOK1 Requirements:
Education : High School Diploma, or equivalent.
Experience : One year of full-time administrative support, general office, clerical, secretarial, or Texas Department of family and Protective Services experience.
Functional : Knowledge of basic computer functions. Skills in using Microsoft Works or Windows environment. Skills in working in an office supporting several staff members. Ability to effectively handle multiple assignments in a dynamic environment. Excellent verbal communication skills, customer service and organizational skills.
Job Description Description:
Position Function
: Provides administrative support to supervisor and staff.
Working Conditions
: Heavy computer usage, administrative and clerical functions in a “team” office environment, attendance at public functions, and some evening and weekend work may be required. Lifting files and office supplies, up to 25 pounds, is required.
Exposure to Confidential Information
: Maintain confidentiality, and follow policies related to personnel and client records
Key
Expectations/Responsibilities
: · Maintain high ethical standards which are outlined in the ACH Child and Family Services Code of Ethics. · The ability to work collaboratively with other personnel and/or service providers and professionals. · The capacity to maintain a helping role. · The ability to set appropriate limits. · Performs other duties as assigned and required to maintain unit operations. · Attends work regularly in accordance with agency leave policy.
Implementation
: · Performs data entry into IMPACT and other electronic programs and systems. · Answers and screens telephone inquiries; takes and routes messages and records intake information for referral to caseworkers. · Prepares and maintains statistical reports, leave and personnel records, case control systems, case records, and related files for the unit. · Functions as the unit time keeper and will process purchase orders as directed. · Types correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support work of the unit and file related documents. · Provides program and agency information and/or makes referrals to other community resources. · Greets visitors, responds to general questions, and directs callers to proper location. · Performs other duties as assigned and required to maintain unit operations. · Promotes and demonstrates appropriate respect for cultural diversity among co-workers and all work related contacts .
Training and Supervision : · Attend continuing education necessary to expand knowledge and maintain certifications or licenses. · Communicate regularly with supervisor and seek supervision when appropriate. · Participate in in-service training.
#OCOK1 Requirements:
Education : High School Diploma, or equivalent.
Experience : One year of full-time administrative support, general office, clerical, secretarial, or Texas Department of family and Protective Services experience.
Functional : Knowledge of basic computer functions. Skills in using Microsoft Works or Windows environment. Skills in working in an office supporting several staff members. Ability to effectively handle multiple assignments in a dynamic environment. Excellent verbal communication skills, customer service and organizational skills.