Two Dots
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Operations Program Manager
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Operations Program Manager
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Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google This range is provided by Two Dots. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$150,000.00/yr - $225,000.00/yr Two Dots is using AI to remake the way consumer underwriting is done, starting with residential real estate. Most consumers' most important financial information is locked up in documents, and we’ve built technology that is able to harness this data to make better lending decisions. We’ve coupled this underwriting agent with advanced document and identity anti-fraud, and we’re working toward democratizing sophisticated consumer underwriting for all.
After raising our Series A, we are growing rapidly! And could use your expertise to help us become the new standard in consumer underwriting.
Please note that we require all full-time employees to work from our office in San Francisco, CA.
Role overview:
Two Dots is looking for an Operations Program Manager to join our small, but growing team. In this role you will be responsible for building out the operations program designed to make our AI stronger. Additionally, you will be managing our underwriting and fraud forensics teams, overseeing their day to day and ensuring the program is scalable, efficient, and metrics driven. The ideal candidate will be data driven, strategic, and has experience in maintaining high quality customer support and/or data labeling operations.
Key Responsibilities:
Manage the large international team that is responsible for Two Dots customer support and data tagging Consistently design, generate, and circulate metrics that drive clarity and alignment among your team Take end to end responsibility for results, regardless of what that entails, including hiring additional managers as ended, working cross-functionally, and auditing low-level tasks
Desirable Traits :
Experience managing a remote team of support specialists and QA Proven record of academic and professional excellence, ideally in an operations-heavy environment Demonstrated ability to learn quickly and adapt to new challenges Strong project management skills and the ability to drive initiatives from conception to execution Proficiency in Excel and SQL Strategic thinker with the ability to work on multiple projects in a fast-paced environment Excellent communication and interpersonal skills, capable of explaining complex operational information in an understandable way A proactive, curious mindset with a relentless pursuit of excellence and innovation in tackling complex problems Hungry for personal and professional growth and ready to scale with Two Dots!
What you get in return:
A chance to help build a company from the ground up An environment with a work culture that is based on trust, ownership, flexibility and a growth mindset A competitive salary, comprehensive equity package, and substantial benefits
Closing:
Two Dots is an equal opportunity employer. We aim to build a workforce of individuals from different backgrounds, with different abilities, identities, and mindsets. Even if you do not meet all of the qualifications listed above, we encourage you to apply!
Compensation is variable and is subject to a candidate’s personal qualifications and expectations. For this role, we offer the following base salary range, in addition to an equity package and full benefits: $150k - $225k per year.
Compensation Range: $150K - $225K
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Project Management and Information Technology Industries Software Development Referrals increase your chances of interviewing at Two Dots by 2x Get notified about new Operations Program Manager jobs in
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Operations Program Manager
role at
Two Dots Continue with Google Continue with Google Join to apply for the
Operations Program Manager
role at
Two Dots Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices
Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google This range is provided by Two Dots. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$150,000.00/yr - $225,000.00/yr Two Dots is using AI to remake the way consumer underwriting is done, starting with residential real estate. Most consumers' most important financial information is locked up in documents, and we’ve built technology that is able to harness this data to make better lending decisions. We’ve coupled this underwriting agent with advanced document and identity anti-fraud, and we’re working toward democratizing sophisticated consumer underwriting for all.
After raising our Series A, we are growing rapidly! And could use your expertise to help us become the new standard in consumer underwriting.
Please note that we require all full-time employees to work from our office in San Francisco, CA.
Role overview:
Two Dots is looking for an Operations Program Manager to join our small, but growing team. In this role you will be responsible for building out the operations program designed to make our AI stronger. Additionally, you will be managing our underwriting and fraud forensics teams, overseeing their day to day and ensuring the program is scalable, efficient, and metrics driven. The ideal candidate will be data driven, strategic, and has experience in maintaining high quality customer support and/or data labeling operations.
Key Responsibilities:
Manage the large international team that is responsible for Two Dots customer support and data tagging Consistently design, generate, and circulate metrics that drive clarity and alignment among your team Take end to end responsibility for results, regardless of what that entails, including hiring additional managers as ended, working cross-functionally, and auditing low-level tasks
Desirable Traits :
Experience managing a remote team of support specialists and QA Proven record of academic and professional excellence, ideally in an operations-heavy environment Demonstrated ability to learn quickly and adapt to new challenges Strong project management skills and the ability to drive initiatives from conception to execution Proficiency in Excel and SQL Strategic thinker with the ability to work on multiple projects in a fast-paced environment Excellent communication and interpersonal skills, capable of explaining complex operational information in an understandable way A proactive, curious mindset with a relentless pursuit of excellence and innovation in tackling complex problems Hungry for personal and professional growth and ready to scale with Two Dots!
What you get in return:
A chance to help build a company from the ground up An environment with a work culture that is based on trust, ownership, flexibility and a growth mindset A competitive salary, comprehensive equity package, and substantial benefits
Closing:
Two Dots is an equal opportunity employer. We aim to build a workforce of individuals from different backgrounds, with different abilities, identities, and mindsets. Even if you do not meet all of the qualifications listed above, we encourage you to apply!
Compensation is variable and is subject to a candidate’s personal qualifications and expectations. For this role, we offer the following base salary range, in addition to an equity package and full benefits: $150k - $225k per year.
Compensation Range: $150K - $225K
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Project Management and Information Technology Industries Software Development Referrals increase your chances of interviewing at Two Dots by 2x Get notified about new Operations Program Manager jobs in
San Francisco, CA . San Francisco, CA $142,000 - $202,000 3 weeks ago Program Manager, Operations Change Management
Project Manager, Product Data Operations
Strategic Operations Manager, Uber Direct
Senior / Staff Program Manager, City Launch Strategy & Operations
San Francisco, CA $79,300.00 - $169,500.00 2 days ago Copy of Sr Program Manager - Scaled Success, Field Strategy
San Francisco, CA $112,000.00 - $182,000.00 2 weeks ago Senior Project Manager, Science Program Management
Redwood City, CA $138,000.00 - $207,000.00 1 week ago San Francisco, CA $145,000.00 - $204,000.00 2 weeks ago Business Operations Manager, Handshake AI
San Francisco, CA $79,300.00 - $169,500.00 3 hours ago Staff Program Manager, Verification and Validation Operations
Foster City, CA $179,000.00 - $262,000.00 1 week ago Sr. Business Operations and Strategy Manager
Sr. Manager/Manager of People Strategy and Programs
San Mateo, CA $160,000.00 - $230,000.00 2 weeks ago Technical Program Manager -- New Product Introduction (NPI)
Sr Manager/Manager, Technical Program management -AI Data Operations
San Mateo, CA $305,520.00 - $374,900.00 15 hours ago Product Insight & Rollout Senior Program Manager (US&C Earner)
San Francisco, CA $155,000.00 - $172,000.00 2 days ago San Francisco, CA $155,000.00 - $200,000.00 5 months ago Senior Technical Program Manager - Workday Financial Management (REMOTE)
San Francisco, CA $130,000.00 - $260,000.00 3 days ago San Francisco, CA $97,500.00 - $115,800.00 1 day ago Senior Operations Manager, Global Marketplace
San Francisco, CA $129,000 - $143,000 1 day ago San Francisco, CA $150,000 - $200,000 3 weeks ago Manufacturing Technical Program Manager - Stargate
San Francisco, CA $230,000 - $355,000 3 days ago Technical Program Manager (TPM) with MuleSoft
Senior Program Manager, Talent Acquisition PMO and Enablement
San Francisco, CA $150,000 - $213,000 2 days ago San Francisco, CA $152,000 - $228,000 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr