Middle East Institute
Multimedia and Digital Operations Manager
Middle East Institute, Washington, District of Columbia, us, 20022
Multimedia and Digital Operations Manager
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Multimedia and Digital Operations Manager
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Multimedia and Digital Operations Manager
role at
Middle East Institute Get AI-powered advice on this job and more exclusive features. Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Title: Multimedia and Digital Operations Manager
Location:
On-Site | Washington, DC
Salary Range:
$75,000- $95,000
About The Middle East Institute
Founded in 1946, the Middle East Institute is the oldest Washington-based institution dedicated solely to the study of the Middle East. It is a non-partisan think tank providing expert policy analysis, educational and professional development services, and a hub for engaging with the region's arts and culture.
Position Summary
The Multimedia and Digital Operations Manager will lead the Middle East Institute’s digital infrastructure, ensuring high-quality web content, email marketing, video and podcast workflows, and digital analytics. This role bridges strategy and execution, providing vital technical and creative support to elevate MEI’s digital presence. The ideal candidate combines project management skills with technical fluency in web, audio/video, and design workflows.
Key Responsibilities
Manage MEI’s website content operations and coordinate with vendors on design updates, UX improvements, and troubleshooting. Design and send newsletters, manage lists, and track engagement metrics using Salesforce Account Engagement (formerly Pardot), including design, development of templates, management of list segmentation and analytics. Produce podcasts and video series, working closely with internal staff and freelance editors as needed. Oversee Audio/Visual system and equipment, operating AV for in-person and hybrid events, providing staff training, and planning system maintenance and upgrades in coordination with outside AV vendors. Analyze and report on website, social, and email engagement using Google Analytics and platform dashboards. Lead graphic design projects, including drafting marketing collateral, laying out reports, signage, etc., utilizing Adobe Creative Suite and Canva, and enforcing institutional branding and style guidelines. Document events and capture still images. Other responsibilities as assigned.
Qualifications
4–6 years of experience in digital communications, preferably in a nonprofit or think tank environment. Proficiency with website CMS (Drupal or WordPress), HTML and CSS basics, and email marketing platforms (Salesforce/Pardot or similar). Experience managing podcast and video content pipelines including recording and editing. Skilled in the use of AV equipment and technology. Willing to work in fast-paced news cycles when responding to geopolitical developments. Strong project management and cross-functional collaboration skills. Fluency in Adobe Creative Cloud (especially InDesign, Illustrator, Premiere, Audition) is a must. Experience with professional photography, videography, and graphic design.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries International Affairs Referrals increase your chances of interviewing at Middle East Institute by 2x Get notified about new Operations Manager jobs in
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#J-18808-Ljbffr
Join to apply for the
Multimedia and Digital Operations Manager
role at
Middle East Institute Continue with Google Continue with Google Multimedia and Digital Operations Manager
2 days ago Be among the first 25 applicants Join to apply for the
Multimedia and Digital Operations Manager
role at
Middle East Institute Get AI-powered advice on this job and more exclusive features. Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Title: Multimedia and Digital Operations Manager
Location:
On-Site | Washington, DC
Salary Range:
$75,000- $95,000
About The Middle East Institute
Founded in 1946, the Middle East Institute is the oldest Washington-based institution dedicated solely to the study of the Middle East. It is a non-partisan think tank providing expert policy analysis, educational and professional development services, and a hub for engaging with the region's arts and culture.
Position Summary
The Multimedia and Digital Operations Manager will lead the Middle East Institute’s digital infrastructure, ensuring high-quality web content, email marketing, video and podcast workflows, and digital analytics. This role bridges strategy and execution, providing vital technical and creative support to elevate MEI’s digital presence. The ideal candidate combines project management skills with technical fluency in web, audio/video, and design workflows.
Key Responsibilities
Manage MEI’s website content operations and coordinate with vendors on design updates, UX improvements, and troubleshooting. Design and send newsletters, manage lists, and track engagement metrics using Salesforce Account Engagement (formerly Pardot), including design, development of templates, management of list segmentation and analytics. Produce podcasts and video series, working closely with internal staff and freelance editors as needed. Oversee Audio/Visual system and equipment, operating AV for in-person and hybrid events, providing staff training, and planning system maintenance and upgrades in coordination with outside AV vendors. Analyze and report on website, social, and email engagement using Google Analytics and platform dashboards. Lead graphic design projects, including drafting marketing collateral, laying out reports, signage, etc., utilizing Adobe Creative Suite and Canva, and enforcing institutional branding and style guidelines. Document events and capture still images. Other responsibilities as assigned.
Qualifications
4–6 years of experience in digital communications, preferably in a nonprofit or think tank environment. Proficiency with website CMS (Drupal or WordPress), HTML and CSS basics, and email marketing platforms (Salesforce/Pardot or similar). Experience managing podcast and video content pipelines including recording and editing. Skilled in the use of AV equipment and technology. Willing to work in fast-paced news cycles when responding to geopolitical developments. Strong project management and cross-functional collaboration skills. Fluency in Adobe Creative Cloud (especially InDesign, Illustrator, Premiere, Audition) is a must. Experience with professional photography, videography, and graphic design.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries International Affairs Referrals increase your chances of interviewing at Middle East Institute by 2x Get notified about new Operations Manager jobs in
Washington, DC . Sterling, VA $50,000 - $80,000 2 weeks ago Gambrills, MD $150,000 - $180,000 3 days ago Director, Office of Transportation Management - Planning & Facilities Management
Washington, DC $80,429.00 - $157,238.94 3 weeks ago Washington, DC $97,750.00 - $115,000.00 1 week ago Washington, DC $70,000.00 - $90,000.00 1 week ago Washington, DC $86,500.00 - $92,000.00 2 weeks ago Bethesda, MD $119,250.00 - $204,400.00 2 days ago Laurel, MD $115,000.00 - $115,000.00 1 month ago Airport Operations Manager (Washington DC)
Washington, DC $75,000.00 - $82,000.00 1 week ago Columbia, MD $55,000.00 - $65,000.00 2 weeks ago Senior Operations Manager, Day Shift, Outpatient Imaging
Silver Spring, MD $96,058.56 - $145,995.20 4 days ago Greenbelt, MD $160,000 - $190,000 2 weeks ago Operations Associate Director for Condominium Association
Washington, DC $95,000 - $110,000 2 weeks ago Washington DC-Baltimore Area $80,000 - $110,000 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr